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Before you begin
Before creating a store, make sure you have:- A connected payment integration (Stripe is recommended). Navigate to Settings > Payment Integrations and follow the Stripe connection steps. Without a payment integration, your store can be built but cannot accept transactions.
- At least one product created under Payments > Products. Products need to be set to visible in the store before they appear on your storefront.
- A domain (custom or the platform-generated subdomain) assigned if you want the customer login and order history portal to work correctly.
Creating a new store
Navigate to Sites > Stores
Click Sites in the left sidebar. Select Stores from the sub-navigation. Click + New Store in the top-right corner.
Choose a template or start blank
Browse the available store templates organized by industry or style, or select Blank Store to start from scratch. Click Create to generate your store. The platform automatically creates five core pages: Product List, Product Details, Cart, Checkout, and Thank You.
Add products to your store
Open Payments > Products. For each product you want to display in the store, toggle on Include in online store. Only products with this toggle enabled will appear on your Product List page. You can also manage which products appear directly from the store builder by clicking the Product List element and selecting Manage Products.
Customize your store pages
Inside the store builder, click through each page — Product List, Product Details, Cart, Checkout, and Thank You — and use the visual editor to adjust layouts, colors, fonts, and content. You can add sections, move elements, and apply your brand colors.
Configure store settings
Click the Settings tab at the top of the store builder. Here you will set your store name, meta title, and meta description for SEO, connect a custom domain, add tracking scripts, and configure security settings.
Connect a custom domain
In Settings > Domain, enter or select your custom domain. Verify the DNS is pointed correctly. A verified domain is required for the customer login portal and OTP-based order access to function properly.
Connecting a payment gateway
Your store processes payments through whichever payment integration is connected at the account level. The most common setup is Stripe. To connect Stripe:- Go to Settings > Payment Integrations.
- Click Connect next to Stripe.
- Follow the OAuth flow to link your Stripe account.
- Once connected, your store checkout will automatically use Stripe to process cards, Apple Pay, and Google Pay.
The store does not support Cash on Delivery for digital product orders. Physical product orders can use any configured payment method.
Store settings reference
Inside each store, the Settings tab gives you control over the following:| Setting | Description |
|---|---|
| Store name | The internal name shown in your dashboard |
| Meta title | The SEO title for the store’s root page |
| Meta description | The SEO description used by search engines |
| Domain | Custom domain or subdomain assigned to this store |
| Favicon | Browser tab icon for the store |
| Tracking scripts | Add Google Analytics, Meta Pixel, or other scripts |
| Payment mode | Toggle between test mode and live mode |
| Security | Fraud detection and bot protection settings |
Adding a store to an existing website
If you already have a website and want to add a store to it:- Open the website in the Sites builder.
- Click the + icon to open Add Elements.
- Find Store in the element list and click + Add to site.
- The platform generates the five store pages (Product List, Product Details, Cart, Checkout, Thank You) and appends them to your website’s navigation.
- Customize each page to match your site’s existing design.