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Each page in a funnel is called a step. Steps appear in a defined sequence, and visitors move through them in order. The Steps tab is where you add, configure, preview, and rearrange every page in your funnel.

Viewing the steps tab

Open any funnel from Sites > Funnels to land on the Steps tab. Each step is shown as a card with its name, URL path, and action buttons. Steps are displayed in the order visitors will see them.

Adding a new step

1

Click 'Add New Step or Import'

From the Steps tab, click the Add New Step or Import button at the bottom of the step list.
2

Name the step

Enter a descriptive name for the step. This is for internal reference only — visitors do not see it.
3

Set the URL path

Enter a unique URL path for this step (for example, /opt-in or /order). The path is appended to the funnel’s base URL. Every step must have a unique path — this is required before you can save the step.
4

Choose a template or blank canvas

Select a pre-built step template to start with a ready-made layout, or choose Blank to design from scratch.
5

Click 'Create'

The step is added to the Steps tab. Click Edit Page to open the builder and design the step content.

Step types

When adding a step, you can choose from common step types that determine the default layout and elements:
Step typePurpose
Landing pageOpening page that introduces the offer and captures attention
Opt-in pageCollects visitor contact information via a form
Sales pagePresents the offer with copy, video, and social proof
Order formProcesses payment for a product or service
Upsell / OTOPresents a one-click additional offer after initial purchase
DownsellAlternative offer shown after an upsell is declined
Thank-you pageConfirms a purchase or opt-in and sets next steps
Video pageFull-screen video presentation step
Webinar registrationCollects registrant details for a live or on-demand webinar

Reordering steps

Drag any step card up or down to change its position in the sequence. The first step in the list is the step visitors land on when they arrive at the funnel’s base URL.
Always place your highest-priority conversion action — an opt-in or order form — as early in the sequence as possible. Visitors who leave before completing a step are lost unless you have a retargeting strategy in place.

Step actions

Click the three-dot icon on any step card to access:
  • Edit — open the page in the builder
  • Rename — change the internal step name
  • Preview — view the step in a browser without affecting analytics
  • Clone — duplicate the step within the same funnel
  • Delete — permanently remove the step

Step settings

Click the gear icon next to a step to open its publishing settings:
SettingDescription
Step nameInternal label for the step
URL pathThe path appended to the funnel URL for this step
ProductAssign a product to this step (for order form steps)

Importing steps

You can import steps from ClickFunnels by pasting a ClickFunnels page URL into the import field. HoopAI will attempt to recreate the layout using its own elements and styling.

Managing products per step

For order form and upsell steps, you can assign products directly from the Steps tab by clicking the Manage Products button on the step card. Products must be created in the Payments > Products section before they can be assigned to a funnel step.
URL paths must be unique within a funnel. If two steps share the same path, the funnel will not save correctly. Use descriptive paths that reflect the step’s purpose (for example, /optin, /order, /upsell-1, /thank-you).
Deleting a step is permanent. There is no way to recover a deleted step or its page content. Clone a step before deleting it if you might want to reuse the design later.
Last modified on March 5, 2026