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The Hoop media library gives you full control over your digital assets. You can upload new files, organize them in folders, search across your library, and perform bulk actions on multiple files at once.

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Folder actions

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Renaming a folder

To update the name of a folder, select the three-dot action dropdown corresponding to the folder and select Rename. Enter the new name and confirm to save.
Rename a folder

Rename option in the folder action menu

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Moving a folder

Move folders and their entire contents — including files and subfolders — using the Move to Folder option. Choose the destination folder or create a new one. The folder and all its contents move to the new location.
Move a folder to a new location

Move to Folder dialog for relocating folders

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Deleting a folder

Delete unused or irrelevant folders to keep your media library organized and free up space. Confirm the deletion when prompted to remove the folder and its contents.
Delete a folder

Delete folder confirmation dialog

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File actions

Right-click on any image or file, or click the three-dot icon, to access the file actions menu.

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Select

Click Select to execute bulk actions on a single image or multiple images. This allows you to efficiently manage and apply changes to multiple files simultaneously.
Select files for bulk actions

Select button for activating bulk file actions

The Get Link option generates a unique URL for the file. The link is automatically copied to your clipboard. You can paste this link into the Image field within the Image Options section of your funnel or website builder.
Get link for a media file

Get Link option copies the file URL to your clipboard

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Move to folder

Quickly move the selected file to a specific folder within the Media Library using the Move to Folder option.

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Rename

Select Rename to give your file a new descriptive name.

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Move to trash

Remove a file from your media library by selecting Move to Trash.
Move a file to trash

Move to Trash option for removing a file from your library

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Uploading files

1

Open Media Storage

Click Media Storage in the left navigation sidebar.
2

Click Upload

Click the Upload button. A file picker opens giving you access to your local storage.
3

Select files

Choose one or more files. Once the upload completes, the files appear in your media library.

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Creating folders

1

Click New Folder

Click the New Folder button. A dialog appears.
2

Name the folder

Enter a descriptive name (e.g. “Blog Images,” “Client Logos,” “Social Media Assets”) and confirm.
3

Navigate into the folder

Click the folder to open it and upload or move files inside.

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Multi-select and bulk actions

Select multiple files simultaneously:
  1. Use the action dropdown to enter select mode, or click and drag your mouse across the desired items
  2. With files selected, you can move them to a folder, download them, or delete them in bulk
Multi-select files in Media Storage

Click and drag or use the action dropdown to select multiple files for bulk actions

You can select and download up to 100 files at a time. Files larger than 2 GB will be skipped in multi-download and must be downloaded individually. In multi-select mode, the Rename, Get Link, and Preview options are disabled.

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Trash and file recovery

Deleted files can be recovered for up to 30 days from the trash. To access the trash, click the three-dot menu at the top-right of the media library and select Deleted Items. From the trash view:
  • Restore — move a specific file back to the library
  • Delete Forever — permanently remove a file
  • Restore All — restore all files currently in the trash
  • Empty Trash — permanently delete all trashed files
Files removed permanently (via Delete Forever or Empty Trash) cannot be recovered.

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File size limits

Create a folder naming convention before uploading large volumes of files — for example: [Year]-[Month]-[Purpose]. This makes searching and bulk management much easier as your library grows.

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FAQs

Yes. Use the Move to Folder action on any file or folder. In the destination picker, you can navigate into existing folders and select or create a subfolder as the destination.
Deleting a folder moves the folder and all its contents — including files and subfolders — to the trash. Files can be individually restored from the trash within 30 days.
Yes. Enter multi-select mode and select the files you want, then use the bulk download option. You can download up to 100 files at a time. Files over 2 GB must be downloaded individually.
Last modified on March 4, 2026