Enabling community newsletters
Open community settings
Navigate to Memberships and Communities > Communities, open your community, and go to Settings.
Set the schedule
Choose the delivery frequency:
- Daily — a summary of the day’s activity
- Weekly — a weekly roundup (most common)
- Custom — select specific days of the week
Content curation
The newsletter automatically curates content from your community:| Content type | How it is selected |
|---|---|
| Top posts | Posts with the most engagement (likes, comments) in the period |
| Announcements | Pinned posts and admin announcements |
| New events | Upcoming events created since the last newsletter |
| New members | Members who joined since the last newsletter |
| Trending discussions | Active threads with recent comment activity |
Customizing the newsletter design
Customize the newsletter appearance to match your brand:- Header image — add your community logo or banner
- Color scheme — match your brand colors
- Footer text — add custom text, links to your website, or social media profiles
- Sender name and email — configure the “from” name and reply-to address
Subscriber management
- All community members are subscribed to the newsletter by default when they join
- Members can opt out from their notification preferences in the community portal
- Admins can view subscriber counts and open rates in the newsletter settings
Opt-out handling
Members who no longer want to receive the newsletter can:- Click the Unsubscribe link in the footer of any newsletter email.
- Toggle off newsletter notifications in their community notification settings.
Newsletter delivery requires your email sending infrastructure to be configured. Ensure your dedicated email domain is set up in Settings > Email Services for reliable delivery and to avoid spam filters.