Setting up the client portal
Navigate to Sites > Client Portal
Click Sites in the left sidebar and select Client Portal, or access it from Memberships and Communities.
Configure domain setup
Go to Settings > Domain Setup. Choose a Subdomain (your account ID is used as the prefix by default) or enter a Custom Domain. Click Update Domain to save.For a custom domain, add these DNS records at your domain registrar:
- A record:
162.159.140.166 - CNAME record:
clientportal.ludicrous.cloud
Configure branding
Go to Settings > Branding to set:
- Portal Name — displayed on the portal
- Portal Description — a brief summary visible to clients
- Brand Color One — used for buttons, headings, and highlights
- Brand Color Two — secondary color
- Favicon — 16×16 px, SVG/PNG/JPG
- Portal Image — square image up to 720×720 px
- Logo — 1:1 ratio, up to 200×200 px
- Support Email — contact address for portal support
- Copyright — your company copyright line
- Advanced — custom code for further customization Click Save Settings to apply changes.
Configure app permissions
Go to Settings > App Permissions. Toggle each app or feature on or off. Disabled apps are hidden from clients even if they access the portal URL directly.
Client portal dashboard
The Dashboard shows:- Invited Users — number of contacts invited to the portal
- Joined Users — number of contacts who have successfully logged in
- Client Portal URL — the live URL to share with clients
- Generate Magic Link — create a direct-access link for a specific contact, bypassing the login screen
- Invite to Client Portal — send invitation emails to existing contacts or new email addresses
- Send Login Email — send a login button email to a contact for one-click portal access
Client portal vs memberships
| Feature | Memberships | Client Portal |
|---|---|---|
| Focus | Content creation and management | Client-side access and interaction |
| Courses | Created and managed here | Accessed by clients through this interface |
| Communities | Created and managed here | Accessed by clients through this interface |
| Branding | Course-level customization | Full portal-level branding |
| Access control | Membership offers and pricing | App permissions and magic links |
Branded Mobile App
The Branded Mobile App lets you publish a branded iOS and Android app for your portal. To get started:
Subscribe
Click Get Started and complete the purchase. Allow 3–4 weeks for processing after all required data is submitted.
Complete branding
Upload your mobile app icon and carousel images. Add a Play Store banner. Navigate to the Profile tab to enter personal information, app details (name, description, terms/privacy URLs), and developer credentials (Google and Apple).
Submit for review
Click Submit. Details are reviewed within 5 business days. You will be notified if any further action is needed.
Complete 2FA verification
Schedule a slot to receive a 2FA authentication code required to proceed with app processing.
Once submitted, the branding and profile details for the Branded Mobile App cannot be modified. Review everything carefully before clicking Submit.