Course structure overview
Every course follows a three-level hierarchy:- Course — the top-level container with a title, description, and thumbnail (e.g. “Social Media Strategy Masterclass”)
- Module — a themed chapter or week within the course (e.g. “Module 3: Instagram Growth”)
- Lesson — a single piece of content inside a module (e.g. “Lesson 2: Choosing the right hashtags”)

Creating a new course with title, description, and thumbnail
Opening the course builder
Navigate to Courses
Create or open a course
Enter course details
Adding modules
Modules organize lessons into logical sections or weeks.- In the course builder sidebar, click + Add Module.
- Enter the module title (e.g. “Week 1: Foundations”).
- Optionally add a short module description that members see before entering the module.
- Drag and drop modules to reorder them at any time.

Adding a new module section to organize course lessons
Adding lessons
Inside each module, click + Add Lesson to create a new lesson. Enter the lesson title and then choose the content type.Lesson content types
Video lessons
When you select Video as the content type, you have two options: Upload directly — drag and drop your video file into the upload area. The platform hosts and streams the video securely. Supported formats include MP4, MOV, and AVI. Embed from an external platform — paste a URL from YouTube, Vimeo, or Wistia. The video is embedded and plays inside the lesson page without the member leaving the portal.Video settings
- Lesson thumbnail — choose a specific frame from the video to use as the lesson preview thumbnail, or upload a custom image.
- Closed captions — upload an SRT caption file or enable automatic caption generation for the video.
- Download — enable or disable the ability for members to download the original video file. This setting is found in Membership Settings > Builder Settings.
- Completion percentage — set the percentage of the video a member must watch before the lesson is marked complete (e.g. 80%).

The lesson editor where you add video, text, files, and quiz content
Quiz lessons
Quizzes assess a member’s understanding before they move on.Add a quiz lesson
Add questions
- Multiple choice — one or more correct answers from a list of options
- True / False — a binary correct or incorrect response
- Short answer — a free-text response (not auto-graded; reviewed manually)
Set the passing score
Configure retake behaviour
Lesson completion criteria
For each lesson, you decide how it is marked complete:Reordering content
Drag and drop modules and lessons to change their order at any time. The new order takes effect immediately for members — they will see the updated sequence on their next portal visit.Lesson visibility settings
Each lesson can be set to:- Published — visible to enrolled members
- Draft — hidden from members while you finish building it
- Drip scheduled — hidden until a specific day after enrollment or a fixed calendar date (see Drip Content)
Publishing a course
When the course is ready:- Click Publish in the top-right corner of the builder.
- The course status changes from Draft to Published.
- The course now appears in the member portal for any member who has been granted access via the appropriate offer.

Publishing a course to make it available in the member portal
Course settings
Inside each course, the Settings panel lets you configure:- Course title and description — edit the public-facing details
- Thumbnail — replace the cover image shown on the course card
- Instructor — add the instructor’s name and bio displayed on the course page
- Completion actions — define what happens when a member completes all lessons (e.g. redirect to a custom page, trigger an automation)
- Comments — enable or disable lesson-level comments for member discussion
Frequently asked questions
Can I add multiple content types inside a single lesson?
Can I add multiple content types inside a single lesson?
Is there a limit on video file size or length?
Is there a limit on video file size or length?
Can I prevent members from jumping ahead to later lessons?
Can I prevent members from jumping ahead to later lessons?
Can I copy an existing lesson to use in another module?
Can I copy an existing lesson to use in another module?
How do closed captions work on uploaded videos?
How do closed captions work on uploaded videos?
What happens to enrolled members when I unpublish a course?
What happens to enrolled members when I unpublish a course?