First-time setup
When you open the Social Planner without any connected accounts, a setup wizard displays icons for each supported platform. Click any icon to begin connecting that platform. If you already have accounts connected, click + Socials to add more platforms.Access to the Social Planner and the ability to connect social accounts depends on your user permissions. Contact your account administrator if the option is not visible.
- A personal Facebook profile with admin rights to the Business Page you want to connect
- You cannot connect personal profiles — only Business Pages and Groups
Log in to Facebook
Log in to your personal Facebook account and grant the required permissions. This account must have admin rights to the Business Page.

- Your Instagram account must be a Business or Creator account (not a personal account)
- For the Facebook-linked method, your Instagram account must be connected to a Facebook Page
- Open your Instagram app settings
- Switch from a personal account to a Business account
- Connect your Instagram Business account to your Facebook account
Choose a connection method
Select either Instagram with Facebook (recommended) or Direct Instagram Integration.
Authenticate
- Via Facebook: Log in with the Facebook account linked to your Instagram Business account and grant permissions
- Direct: Enter your Instagram credentials and allow the required permissions

If your Instagram Business Profile shows as unverified, it means the account is not yet connected to a Facebook Page — a requirement from Facebook for posting. Complete that connection in the Instagram app first.
- For Company Pages: your LinkedIn account must be a super admin of the page
Open the LinkedIn connection
In the Social Planner, click + Socials and select LinkedIn Personal or LinkedIn Business Account.
Authorize access
You will be prompted to allow the platform to connect to your LinkedIn account. Click the blue Allow button to grant permission.

TikTok
Connect a TikTok Personal or Business account to schedule video content directly from the Social Planner. Account types:- Personal account — for individual creators sharing entertainment and personal expression
- Business account — for brands and businesses promoting products, services, or professional content
Open the TikTok connection
In the Social Planner, click + Socials and select TikTok Personal or TikTok Business Account.
Log in to TikTok
You will be redirected to TikTok’s authentication page. Log in and grant the required permissions.

Bluesky
Connect your Bluesky account using an app password for secure authentication. Bluesky is a decentralized social network supporting text, images, and video. You will need:- Your Bluesky username (e.g.,
username.bsky.social) - An app password generated from your Bluesky account settings
Generate an app password

Connect Bluesky to Social Planner
Enter your credentials
Enter your Bluesky username (without the
@ symbol, e.g., username.bsky.social) and paste your app password.
Bluesky publishing specifications
| Category | Images | Video |
|---|---|---|
| File types | JPEG, PNG | MP4, MOV |
| Max file size | 1 MB | 50 MB |
| Max uploads per post | Up to 4 images | 1 video (cannot mix with images) |
| Aspect ratio | — | 16:9 or 1:1 |
| Duration | — | Up to 3 minutes |
| Frame rate | — | 30–60 FPS |
| Codecs | — | H.264 video, AAC audio |
- Mentions: Use the full handle (e.g.,
@name.bsky.social) — type carefully or paste - Hashtags: Use standard
#hashtagformat; letters, numbers, and underscores are allowed - Custom thumbnails: Not supported
Threads
Connect Threads (Meta’s text-focused platform) using your Instagram credentials, since Threads authentication is managed via Instagram. Requirements:- Your Threads account must be linked to your Instagram profile
- Your Threads account must be public (private accounts cannot post via Social Planner)

Threads publishing specifications
| Category | Images | Video |
|---|---|---|
| File types | JPEG, PNG | MP4, MOV |
| Max file size | 8 MB per image | 1 GB per video |
| Max uploads | Up to 20 images | Up to 20 videos (can mix with images) |
| Resolution | Min 320px, Max 1440px | Valid width up to 1920px |
| Aspect ratio | 0.01:1 to 10:1 | 0.01:1 to 10:1 |
| Duration | — | Up to 5 minutes |
| Frame rate | — | 23–60 FPS |
| Codecs | — | H.264 or HEVC video, AAC audio |
Does my Threads account need to be public?
Does my Threads account need to be public?
Yes. Only public Threads accounts are eligible for publishing through Social Planner.
Can I add location tags to Threads posts?
Can I add location tags to Threads posts?
Are analytics or comment management available for Threads?
Are analytics or comment management available for Threads?
Not at this time. Statistics and comment moderation for Threads are not yet supported in Social Planner.
Can I edit or delete a Threads post from Social Planner?
Can I edit or delete a Threads post from Social Planner?
Google My Business
Connect your Google My Business (GBP) locations to schedule business updates, offers, and events that appear directly in Google Search and Maps.Open the GMB connection
In the Social Planner, click + Socials and select the Google My Business option.
Sign in with Google
Choose the Gmail account associated with your GMB locations and grant the required permissions by clicking Allow.
Select your GMB locations
Choose the GMB locations you want to add to the Social Planner and click Add next to each.

If a GMB location shows the message “This location belongs to a chain. The Local Post API is disabled for this location,” that location cannot be connected due to a Google restriction on chain locations. If the location is already added, you will see a message indicating it is already connected.
Full GMB integration
For complete GMB management (beyond social posting), also connect via Integrations:- Go to Settings > Integrations and click Connect next to Google My Business
- In the pop-up, check the box next to your desired locations
- Click Connect
Managing connected accounts
After connecting platforms, manage all accounts from the Social Planner settings:- Click the gear icon in the Social Planner
- The Settings page lists all connected social accounts
- From here you can reconnect expired accounts, remove accounts, or add new ones
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