
Why this matters
Collecting payment from a client used to require sending a separate invoice email, waiting for them to find it, and hoping they pay. Text 2 Pay eliminates all of that friction. Send a payment link in the same conversation you are already having — they pay in seconds, right from their phone.How to send a Text 2 Pay invoice
Open a conversation with the contact
In the Conversations area, open the message thread with the contact you want to request payment from.

Click the Invoice icon
In the message composer, find the Invoice icon (dollar sign or receipt icon). Click it to open the invoice creation dialog.

Add line items
Add the products or services to the invoice:
- Product name: Describe what is being charged
- Price: Enter the amount for each line item
- Quantity: Set the quantity if applicable
- Tax: Add applicable tax if needed
Set the due date
Choose a due date for the payment. This appears on the invoice the contact receives and helps set clear expectations.
Send the invoice
Click Send. The contact receives a text message with a secure payment link. When they click the link, they are taken to a payment page where they can complete the transaction with any major credit or debit card.

Key points
Sending from the mobile app
Sending from the mobile app
Text 2 Pay is fully available on the HoopAI mobile app. Send invoices and collect payments from anywhere — at a client meeting, on a job site, or while traveling. Full payment capability in your pocket.
Accepted payment methods
Accepted payment methods
Payments are processed through your connected Stripe account. Contacts can pay using any major credit or debit card through the secure payment link sent to their phone.
Customizing invoices
Customizing invoices
Customize line items, prices, and descriptions for each invoice. This is ideal for custom projects, one-time services, discounts, or special promotions where amounts vary by client.
Invoice vs. order form
Invoice vs. order form
Text 2 Pay invoices are best for collecting payment from an existing contact during a conversation. Order forms (attached to funnels or websites) are better for self-service purchases from leads who have not yet been contacted directly.
Key benefits
Fast collection
Fast collection
Request payment from any contact in seconds without complex processes or separate tools.
Mobile convenience
Mobile convenience
Send invoices and collect payments on the go from the mobile app at any time.
Flexible pricing
Flexible pricing
Customize products and prices for unique projects, discounts, or special rates per client.
Integrated payments
Integrated payments
Payments flow directly into your connected Stripe account without any extra steps.
Payment tracking
Payment tracking
Easily track paid, pending, and overdue invoices from one central location.