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Start with the Welcome & Instructions article if you are new to the Academy. It explains how the program is structured and how to get the most out of each module.
How the Academy works
The Academy is structured as a progressive learning path. Start with the Welcome section, then move through Onboarding to get your account fully configured. From there, choose the modules most relevant to your business goals. Each lesson includes:- A clear overview of the feature and why it matters
- Key feature points summarizing what the tool does
- Key benefits explaining the business value
- Step-by-step guidance for implementation
Modules
Welcome
Introduction to the Hoop Academy program — what to expect and how to navigate the lessons.
Onboarding
Walk through the most important initial steps to effectively set up your account.
Quick start
Implement key features fast. Covers email blasts, SMS, automation, forms, reviews, and more.
SMS & Phone numbers
Learn call tracking, A2P registration, buying numbers, SMS blasts, and auto follow-up.
Email messaging
Set up a dedicated email domain, send blasts, and use CC & BCC in conversations.
Workflow automation
Build powerful workflows using triggers, actions, recipes, and trigger links.
Media & social posting
Manage your media library, schedule social posts, and use the AI content generator.
Funnels & websites
Create funnels, build websites, design landing pages, and add a 2-way SMS chat widget.
Calendars
Sync calendar integrations, create appointment types, and automate booking workflows.
Payments & purchases
Create and send invoices and integrate payment processing into your business operations.