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Integrating your key apps with the HoopAI Platform centralizes your workflow and eliminates the need to bounce between multiple tools. This lesson walks through the most important integrations: Google Calendar, Google My Business, Meta (Facebook and Instagram) Business Pages, and Stripe for payments.

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How to connect integrations

1

Navigate to Integrations

Go to Settings in the left sidebar and click on Integrations. Here you will see all available third-party connections.
2

Connect Google Calendar

Click Connect next to Google Calendar. You will be redirected to sign in with your Google account and grant the necessary permissions.Once connected, your Google Calendar will sync with the platform’s scheduling features, preventing double bookings and keeping your availability accurate.
3

Connect Google My Business (GMB)

Click Connect next to Google. When prompted, connect your GMB page.This integration pulls in Google reviews, enables GMB chat to flow into your Conversations inbox, and allows you to post to your GMB listing from the Social Planner.
4

Connect Facebook and Instagram

Click Connect next to Facebook. Log in to Facebook and authorize access to your Facebook Business Page and connected Instagram account.Once connected, Facebook and Instagram direct messages, comments, and lead form submissions will appear in your Conversations area.
5

Connect Stripe for payments

Click Connect next to Stripe. You will be redirected to Stripe to authorize the connection.This integration enables payment processing for invoices, subscriptions, and checkout pages directly within the platform.
6

Explore additional integrations

The HoopAI Platform also supports integrations with QuickBooks, TikTok, Clio, Zoom, and more. Browse the Integrations page for the full list and connect any that are relevant to your workflow.

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Key points

After connecting Google Calendar, you can designate it as your main booking calendar or as a conflict calendar (to check availability without creating appointments there). This prevents double bookings across your work and personal schedules.
Once your GMB page is connected, any message sent through your Google Business profile will appear in the Conversations area, allowing you to respond from one unified inbox.
Meta integration brings DMs from Facebook Messenger and Instagram into Conversations. You can also trigger workflows based on incoming Facebook messages using the Customer Replied trigger.
The Stripe integration allows you to send payment links, set up recurring subscriptions, and process one-time payments through invoices or order forms — all without leaving the platform.

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Key benefits

  • Streamlined workflow: Manage multiple platforms from one central place, increasing efficiency.
  • Appointment sync: Google Calendar integration ensures your availability is always accurate.
  • Online reputation: Google My Business integration enhances your local search presence and reputation.
  • Expanded reach: Facebook and Instagram integrations bring social media conversations into your unified inbox.
  • Seamless payments: Stripe integration enables payment collection, subscriptions, and invoicing without additional tools.
Last modified on March 4, 2026