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The HoopAI mobile app runs on iPad (iOS) and Android tablets in addition to smartphones. On larger screens, certain features — particularly the Point of Sale — take advantage of the additional screen real estate with an optimized split-screen layout. This makes the app a practical tool for retail, service counters, and in-person payment scenarios.

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Installing the app on iPad

Search for LeadConnector on the App Store on your iPad and install it exactly as you would on an iPhone. Log in with your HoopAI account credentials. The app automatically detects the screen size and adjusts its layout accordingly. For Android tablets, search for LeadConnector on the Google Play Store and install from there.

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iPad POS split-screen layout

The most significant tablet-specific enhancement is in the Point of Sale (POS) module. On an iPad or Android tablet, the POS splits into two panels displayed side by side:
  • Left panel — Console: Product catalog, search bar, and cart controls
  • Right panel — Checkout: Cart summary, customer details, payment method, and the charge button
This split view means you never need to navigate between screens during a transaction. You can add items on the left while monitoring the order total and customer details on the right simultaneously. On a smartphone, the same information requires you to switch back and forth between the catalog and checkout views.

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Switching orientation

The POS works in both landscape (horizontal) and portrait (vertical) orientations on iPad. The split-screen layout is maintained in both orientations:
  • Landscape: wide side-by-side panels, ideal for a table or desk setup
  • Portrait: narrower panels stacked side by side, more compact and useful when holding the tablet
Use landscape mode when the iPad is in a dock or stand connected to a card reader. Use portrait mode when walking the floor and taking orders.
If you use a Bluetooth card reader (such as a Stripe reader) with your iPad, connect the reader before launching the POS. The app detects the reader automatically and adds Tap to Pay and card-present payment options to the checkout panel.
On iPad, the app bottom navigation bar expands to take advantage of the wider screen. The navigation icons are spaced further apart and easier to tap than on a phone. The sidebar drawer (accessible by swiping from the left or tapping the menu icon) works the same as on iPhone.

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Using the keyboard on iPad

When composing messages in the Conversations module on iPad, the on-screen keyboard leaves more of the conversation thread visible than on a phone. If you connect an external Bluetooth keyboard to your iPad, the app fully supports hardware keyboard input for composing messages, adding notes, and filling in contact fields.

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Multitasking and Split View (iPad)

On supported iPad models running iPadOS, you can run LeadConnector alongside another app using iPadOS Split View or Slide Over. This allows you to, for example, view a contact’s record in HoopAI while referencing notes in another app side by side. To enter Split View:
  1. Open LeadConnector.
  2. Swipe up from the bottom to access the Dock.
  3. Drag another app from the Dock to the left or right edge of the screen.

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Limitations on tablets

While the app runs well on tablets, the following desktop-only features are not available regardless of screen size:
  • Workflow builder
  • Full website and funnel editor
  • Custom dashboard widget builder
  • Advanced email campaign editor
  • Advanced reporting configuration
These features require the desktop platform (web browser on a Mac or PC). However, on an iPad you can access the desktop platform through Safari, which provides full browser-based access to all platform features alongside the native app.
Last modified on March 5, 2026