Setting up PayPal
Connect PayPal
Find PayPal in the integrations list and click Connect. You will be redirected to PayPal to authorize the connection.
Authorize with your PayPal Business account
Log in to your PayPal Business account and grant the HoopAI platform permission to process payments. A personal PayPal account will not work — you need a Business account.
Supported payment types
| Payment type | PayPal supported? |
|---|---|
| Order forms (funnels) | Yes |
| Invoices | Yes |
| Payment links | Yes |
| One-time payments | Yes |
| Subscriptions | Limited — check your PayPal plan |
| Text-to-Pay | No |
PayPal on order forms
When PayPal is connected and enabled on a funnel order form:- The PayPal button appears alongside the standard credit card payment option.
- The customer clicks the PayPal button and is redirected to PayPal to complete payment.
- After payment, the customer is returned to your funnel’s next step (thank-you page or upsell).
PayPal for invoices
When creating or sending an invoice:- PayPal appears as an available payment method if the integration is connected.
- The customer receives the invoice and can choose to pay via PayPal or credit card.
- Payment confirmation is recorded in Payments > Transactions.
Fees
PayPal charges its own transaction fees on top of any HoopAI platform fees. Standard PayPal Business rates apply — typically 2.9% + $0.30 per domestic transaction, with higher rates for international payments. Check your PayPal account for your specific rate.PayPal vs Stripe
| Feature | PayPal | Stripe |
|---|---|---|
| Customer recognition | Very high — trusted globally | Lower brand awareness among consumers |
| Subscription support | Limited | Full support |
| Payment methods | PayPal balance, bank, cards | Cards, ACH, Apple Pay, Google Pay |
| Checkout flow | Redirects to PayPal | Stays on your page |
| Refund processing | Via PayPal dashboard | Via HoopAI or Stripe dashboard |
| Recurring billing | Basic | Advanced (retries, proration, dunning) |
PayPal integration requires a PayPal Business account. Personal PayPal accounts cannot be used for merchant payments. Upgrade to a Business account at paypal.com if needed.