Create shareable payment links for your products and send them to contacts individually or in bulk from the HoopAI Platform.
Payment links give you a fast way to collect money without building a full funnel or invoice. Generate a link for any product in your catalog, share it via email, SMS, or any channel, and customers can pay instantly from their browser.Navigate to Payments → Payment Links to get started.
The Payment Links dashboard listing all active and inactive links
A payment link is a unique URL tied to one or more products. When a customer opens the link, they see a checkout page branded with your colors and logo. They enter their payment details and complete the purchase — no login required.Payment links support:
The dashboard table shows each link’s name, URL (with a copy button), status, price, and creation date. Use the date picker to filter by creation period, the search bar to find by name, and Filters to sort by status or source.The three-dot menu on each row lets you edit, deactivate, or delete a payment link.
When creating or editing a payment link, open Advanced Options to access branding settings. Enter your primary brand color as a hex code or use the color picker — this is applied to buttons, borders, and accents on the checkout page. The preview updates in real time before you save.
Payment link checkout page preview showing branding and product details
Instead of copying and pasting a link into individual messages, you can send a payment link directly to a list of contacts from within the platform.
1
Open a payment link
Go to Payments → Payment Links and click on the link you want to send.
2
Select recipients
Click Send to contacts and search for or select multiple contacts from your CRM. You can select individuals or use a smart list or segment.
3
Choose the channel
Select Email or SMS as the delivery channel.
4
Send
Confirm and click Send. Each contact receives a personalized message with their unique payment link.
Use smart lists to send payment links to targeted segments — for example, all contacts tagged “renewal due” or all contacts in a specific pipeline stage.
Text-to-Pay lets you send a payment request directly to a contact as an SMS message — no invoice or payment link setup required. The customer receives a text with a secure checkout link and can pay immediately from their phone.There are two ways to send a Text-to-Pay request:
Each payment link in the dashboard shows its name, URL, status, price, and the date created. Click into a link to see a breakdown of individual transactions associated with it, including purchase amounts and contact details.
Can I include multiple products in one payment link?
Yes. Add as many products as needed when creating the link. Customers will see all products listed on the checkout page.
Do payment links expire?
Payment links remain active indefinitely unless you manually deactivate them from the dashboard.
What payment methods do customers see on the checkout page?
The available payment methods depend on your connected payment gateway. With Stripe, customers can pay by card, Apple Pay, or Google Pay (if enabled).
Can I use payment links in automations?
Yes. In Automation → Workflows, add a Send email or Send SMS action and paste the payment link URL into the message body.
Can I require customers to enter a phone number?
Yes. In the Options panel when creating the link, enable Require customers to add a phone number. Checkout cannot be completed without it.
Can I redirect customers to a thank-you page after payment?
Yes. Enable Redirect to custom URL in the Options panel and enter the destination URL. Choose whether it opens in the same tab or a new tab. After payment, customers see a brief interim screen before being redirected.
What is Text-to-Pay and how is it different from a payment link?
Text-to-Pay sends a payment request directly to a contact via SMS — without creating a named payment link first. It is a faster path for one-off payment requests initiated from a contact record or an active Conversation. A standard payment link is a reusable URL you can create once and share many times.
Can I track who opened a payment link but did not pay?
The platform does not currently show individual click-through analytics for payment links. You can see which contacts completed a purchase by reviewing transactions linked to the link.
