Payment links overview
A payment link is a unique URL tied to one or more products. When a customer opens the link, they see a checkout page branded with your colors and logo. They enter their payment details and complete the purchase — no login required. Payment links support:- One-time and recurring products
- Single and multiple products
- Brand color customization
- Sending to multiple contacts at once
Creating a payment link
Add products
Search your product catalog and add one or more products to the link. You can include physical, digital, and subscription products.
Configure options
- Set a name for the link (internal reference)
- Choose whether to allow customers to adjust the quantity
- Toggle on recurring if the product is subscription-based
Customize branding
Click Customize to set your brand colors for the checkout page. This ensures the payment experience looks consistent with your brand.
Customizing payment links with brand colors
Open the customization panel
When creating or editing a payment link, click Customize to open the branding settings.
Set your brand color
Enter your primary brand color using a hex code or use the color picker. This color is applied to buttons, borders, and accents on the checkout page.
Sending payment links to multiple contacts
Instead of copying and pasting a link into individual messages, you can send a payment link directly to a list of contacts from within the platform.Select recipients
Click Send to contacts and search for or select multiple contacts from your CRM. You can select individuals or use a smart list or segment.
Tracking payment link activity
In the payment links dashboard, each link shows:- Total revenue generated through the link
- Number of purchases
- Conversion rate (views vs. completed payments)
- Status — active or inactive
Frequently asked questions
Can I include multiple products in one payment link?
Can I include multiple products in one payment link?
Yes. Add as many products as needed when creating the link. Customers will see all products listed on the checkout page.
Do payment links expire?
Do payment links expire?
Payment links remain active indefinitely unless you manually deactivate them from the dashboard.
What payment methods do customers see on the checkout page?
What payment methods do customers see on the checkout page?
The available payment methods depend on your connected payment gateway. With Stripe, customers can pay by card, Apple Pay, or Google Pay (if enabled).
Can I use payment links in automations?
Can I use payment links in automations?
Yes. In Automation → Workflows, add a Send email or Send SMS action and paste the payment link URL into the message body.
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