How the integrations screen is organized
The Payment Integrations page is divided into three sections:- Default provider — the standard gateway used for all payment collection
- Connected providers — additional integrated gateways with a Manage button
- Available providers — gateways not yet connected, with a Connect button
Stripe is strongly recommended as your primary payment gateway. It unlocks the full feature set including recurring invoices with autopayment, ACH debit, Apple Pay, Google Pay, and subscription management. Other gateways have limited feature availability.
Supported integrations
Stripe
Full-featured: invoices, subscriptions, ACH, Apple Pay, Google Pay, Stripe Connect.
PayPal
Accept PayPal wallet payments and card payments via PayPal’s checkout.
Square
In-person and online payments with Square hardware support.
NMI
Network Merchants Inc. — a full gateway with advanced fraud tools.
Authorize.net
Enterprise-grade gateway with strong fraud detection and reporting.
Razorpay
Payments for India-based businesses; supports UPI, cards, and net banking.
Adyen
Global payment platform for enterprise merchants.
QuickBooks
Sync invoices and payments to QuickBooks for accounting reconciliation.
Wave Accounting
Sync invoices to Wave Accounting for bookkeeping.
Manual methods
Accept cash, check, bank transfer, or any custom payment method.
Stripe integration
Stripe is the recommended primary gateway for the HoopAI Platform. It enables the broadest set of payment features.Sign in to Stripe
You’ll be redirected to Stripe. Sign in to your existing Stripe account or create a new one.
Authorize the connection
Review the permissions and click Connect. You’ll be redirected back to the HoopAI Platform.
Stripe features unlocked
| Feature | Available with Stripe |
|---|---|
| Card payments (Visa, Mastercard, Amex) | Yes |
| ACH debit | Yes |
| Apple Pay | Yes |
| Google Pay | Yes |
| Recurring invoices with autopayment | Yes |
| Subscriptions | Yes |
| Refunds | Yes |
| Test mode | Yes |
PayPal integration
Grant permissions
Approve the requested permissions so the HoopAI Platform can process payments on your behalf.
Square integration
NMI (Network Merchants Inc.) integration
NMI is a full-service payment gateway with advanced fraud detection and recurring billing support.Gather your NMI credentials
Log in to your NMI merchant dashboard and locate your API key and gateway ID.
Enter credentials
Paste your NMI API key and any additional required fields (security key, gateway ID).
Test the connection
Use the built-in test transaction to verify the connection is working before going live.
Authorize.net integration
Authorize.net is an enterprise-grade gateway widely used by established businesses.Gather your Authorize.net credentials
Log in to your Authorize.net merchant portal and note your API Login ID and Transaction Key.
Enter credentials
Enter your API Login ID and Transaction Key. Optionally enter your Signature Key for enhanced webhook verification.
Razorpay integration
Razorpay supports businesses operating in India, offering UPI, net banking, cards, and wallets.Get your Razorpay API keys
Log in to your Razorpay dashboard and go to Settings → API Keys. Generate a key pair if you haven’t already.
Adyen integration
Adyen is a global enterprise payment platform. Contact your Adyen account manager for merchant credentials before connecting.Get Adyen credentials
From your Adyen Customer Area, note your Merchant account name, API key, and Client key.
QuickBooks integration
Syncing with QuickBooks keeps your invoices and payment records in sync with your accounting software automatically.Apple Pay and Google Pay
Apple Pay and Google Pay are digital wallets that let customers pay with a single tap using their device’s saved payment method. Requirements:- Stripe must be connected as your primary gateway
- Your checkout page must be served over HTTPS
- Apple Pay requires domain verification through Stripe
Enable in Stripe
Log in to your Stripe dashboard, go to Settings → Payment Methods, and enable Apple Pay and Google Pay.
Verify domain for Apple Pay
In Stripe, follow the Apple Pay domain verification steps. This involves downloading a verification file and hosting it on your domain.
Manual payment methods
Manual payment methods let you accept payments outside of digital gateways — such as cash, check, bank transfer, or any custom method you define.Add a payment method
Click + Add method and enter:
- Method name — e.g., “Bank Transfer”, “Check”, “Cash on Delivery”
- Instructions — shown to customers at checkout explaining how to pay
When a customer selects a manual payment method, their order is placed but marked as Payment pending until you manually record the payment in Payments → Transactions.
Configuring payment provider by channel
You can assign different payment gateways to different channels — for example, Stripe on your website checkout and Square for in-person transactions.Wave Accounting sync
Sync your HoopAI Platform invoices to Wave Accounting for free bookkeeping and accounting.Frequently asked questions
Can I connect multiple payment gateways at once?
Can I connect multiple payment gateways at once?
Yes. You can connect multiple gateways and assign each to specific channels using the Configure by channel option.
What is the difference between Test mode and Live mode?
What is the difference between Test mode and Live mode?
In Test mode, you can process payments using Stripe test card numbers without charging real cards. Switch to Live mode when you are ready to accept real payments.
Can I change my primary payment gateway after going live?
Can I change my primary payment gateway after going live?
Yes. You can update your gateway connections at any time. Existing subscriptions and recurring invoices may need to be migrated manually if you switch gateways mid-cycle.
Does the HoopAI Platform take a transaction fee?
Does the HoopAI Platform take a transaction fee?
The platform itself does not add additional transaction fees. You pay the standard processing fees of whichever payment gateway you use.
Which gateways support subscriptions?
Which gateways support subscriptions?
Stripe is the only gateway that supports full subscription management (create, pause, cancel, modify). NMI, Square, and Authorize.net support recurring billing through the platform’s subscription retry settings but lack some advanced features like mid-cycle proration.
How do I switch from Stripe Test mode to Live mode?
How do I switch from Stripe Test mode to Live mode?
In your Stripe dashboard, toggle from Test mode to Live mode and reconnect Stripe in Payments → Payment Integrations. Use live API keys in Live mode. Any subscriptions or recurring invoices created in Test mode will need to be recreated in Live mode.
Can I accept in-person payments?
Can I accept in-person payments?
Yes. Square supports in-person payments with Square hardware. Connect Square in Payments → Payment Integrations and assign it to the in-person channel under Configure by channel.
How do I disconnect a payment gateway?
How do I disconnect a payment gateway?
Go to Payments → Payment Integrations, find the connected gateway, and click Manage. From the management screen, select Disconnect. Ensure no active subscriptions or recurring invoices are using that gateway before disconnecting.