Skip to main content
NMI (Network Merchants Inc.) is a payment gateway that processes credit card and ACH payments. It is an alternative to Stripe for businesses that need a different processor — particularly those in industries where Stripe may have restrictions, or those with an existing NMI merchant account.

​
Setting up NMI

1

Obtain your NMI credentials

Log in to your NMI gateway account and locate your Security Key (or API keys). You will need these to connect NMI to the HoopAI platform.
2

Navigate to payment integrations

Go to Payments > Payment Integrations in the HoopAI platform.
3

Connect NMI

Find NMI in the integrations list and click Connect. Enter your NMI Security Key and any other required credentials.
4

Test the connection

Run a test transaction to confirm the integration is working. Use test mode if available, or process a small transaction and refund it.

​
Supported countries and payment methods

NMI supports merchants in multiple countries. The specific countries and payment methods available depend on your NMI merchant account configuration:

​
Where NMI payments work

Once connected, NMI is available as a payment processor for:
  • Order forms on funnels
  • Invoices
  • Payment links
  • Subscriptions and recurring billing
  • Products and the online store

​
Testing payments

Before going live, test the integration:
  1. Create a test product with a low price ($1.00).
  2. Process a test transaction using a real card.
  3. Verify the transaction appears in both HoopAI (Payments > Transactions) and your NMI dashboard.
  4. Refund the test transaction.

​
Fees

NMI gateway fees are determined by your merchant account agreement. They typically include:
  • A per-transaction fee (e.g., $0.25)
  • A percentage fee (e.g., 2.5-3.0%)
  • Monthly gateway fees
Contact your NMI provider for your specific rate schedule.

​
When to use NMI vs Stripe

If you process high volumes, having both Stripe and NMI connected provides redundancy. If one processor experiences downtime or holds funds, you can route transactions through the other.
NMI is a payment gateway, not a merchant account provider. You need both an NMI gateway account and a compatible merchant account from a payment processor to accept payments. Contact NMI or your payment processor for setup assistance.
Last modified on March 6, 2026