Setting up NMI
Obtain your NMI credentials
Log in to your NMI gateway account and locate your Security Key (or API keys). You will need these to connect NMI to the HoopAI platform.
Connect NMI
Find NMI in the integrations list and click Connect. Enter your NMI Security Key and any other required credentials.
Supported countries and payment methods
NMI supports merchants in multiple countries. The specific countries and payment methods available depend on your NMI merchant account configuration:| Payment method | Support |
|---|---|
| Credit/debit cards | Visa, Mastercard, Amex, Discover |
| ACH (bank transfers) | Supported for US merchants |
| Apple Pay / Google Pay | Depends on NMI account configuration |
Where NMI payments work
Once connected, NMI is available as a payment processor for:- Order forms on funnels
- Invoices
- Payment links
- Subscriptions and recurring billing
- Products and the online store
Testing payments
Before going live, test the integration:- Create a test product with a low price ($1.00).
- Process a test transaction using a real card.
- Verify the transaction appears in both HoopAI (Payments > Transactions) and your NMI dashboard.
- Refund the test transaction.
Fees
NMI gateway fees are determined by your merchant account agreement. They typically include:- A per-transaction fee (e.g., $0.25)
- A percentage fee (e.g., 2.5-3.0%)
- Monthly gateway fees
When to use NMI vs Stripe
| Scenario | Recommended |
|---|---|
| Standard e-commerce and SaaS | Stripe |
| High-risk industry (nutraceuticals, CBD, etc.) | NMI (with appropriate merchant account) |
| Existing NMI merchant account | NMI |
| Advanced subscription management | Stripe |
| Need Apple Pay and Google Pay | Stripe |
| Multiple processor redundancy | Use both |
NMI is a payment gateway, not a merchant account provider. You need both an NMI gateway account and a compatible merchant account from a payment processor to accept payments. Contact NMI or your payment processor for setup assistance.