How one-time links work
Unlike standard booking links that anyone can use repeatedly, a one-time link is tied to a single booking. Once a contact clicks the link and completes a booking, the link becomes inactive. If the link is shared or forwarded, the second person cannot use it.Use cases
| Scenario | Why one-time links help |
|---|---|
| VIP client scheduling | Send a private link that cannot be forwarded to others |
| Limited-availability offers | Offer a single booking slot for a special consultation |
| Discovery calls | Ensure only the intended prospect can book |
| Sensitive appointments | Prevent unauthorized access to your calendar |
| Promotions | Create urgency with a link that expires after one use |
Creating a one-time booking link
Open calendar settings
Navigate to Calendars > Calendar Settings and select the calendar you want to create a link for.
Generating one-time links via workflows
You can automate one-time link generation using workflow actions. This is useful for scenarios like:- Sending a personalized booking link after a form submission
- Triggering a one-time link when a contact reaches a specific pipeline stage
- Including a unique link in a follow-up SMS after a missed call
Link expiration
One-time links expire under two conditions:- After use — the link becomes inactive immediately after a successful booking
- Manual deletion — you can delete unused links from the One-Time Booking Links section in Calendar Settings
Tracking usage
The One-Time Booking Links section in Calendar Settings displays the status of each link:- Active — link has not been used yet
- Used — link has been consumed by a booking
- Deleted — link was manually removed
FAQs
Can I create one-time links in bulk?
Can I create one-time links in bulk?
No. Each one-time link must be created individually. For sending personalized links to many contacts, use a workflow action that generates links on a per-contact basis.
Can a one-time link be reactivated after use?
Can a one-time link be reactivated after use?
No. Once used, the link is permanently expired. Generate a new link if the contact needs to book again.
Do one-time links work with calendar groups?
Do one-time links work with calendar groups?
One-time links are generated per individual calendar, not per group. To use them with a group, create the link from one of the calendars within the group.