Calendar settings

Calendar Settings let you control every aspect of how your calendars work — from availability windows and sync integrations to payment collection, notifications, and compliance.

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Availability and slot settings

In each calendar’s settings, configure:

• Available days — which days of the week accept bookings
• Available hours — start and end times for each day
• Appointment duration — length of each bookable slot
• Buffer time — a gap added before and/or after each appointment to prevent back-to-back bookings
• Booking window — how far in advance contacts can book (e.g., up to 60 days)
• Minimum notice — how much advance notice is required before a booking

To update these settings, open the calendar in Calendar Settings and navigate to the Availability tab.

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Connecting Google Calendar

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Zoom integration

Connect Zoom to automatically generate a Zoom meeting link for each new appointment:

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Microsoft Teams integration

Similarly, connect Microsoft Teams to generate Teams meeting links for appointments:

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iCloud Calendar integration

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Calendly integration

To import your Calendly scheduling links into Hoop, navigate to Calendar Settings > Calendar Connections and select Calendly. Authenticate with your Calendly account to import your event types.

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Accepting payments at booking

To require payment when a contact books an appointment:

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Custom forms

Attach a custom form to your calendar to collect additional information from contacts at the time of booking. Go to Calendar Settings > Form and select or create a form to attach.

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One-time booking links

One-time booking links expire after a single use, making them ideal for sending to a specific contact for a one-off appointment without allowing the link to be reused. Create them from Calendar Settings > One-Time Links.

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Google organic booking

Enable Google Organic Booking to allow contacts to book directly from your Google Business Profile. Configure this in Calendar Settings > Google Organic Booking. To disable it, toggle the setting off.

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Manual appointment confirmation

By default, appointments are auto-confirmed. Enable Manual Confirmation to require team member approval before an appointment is finalized. Contacts will receive a “pending” confirmation until your team approves.

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SMS compliance consent checkbox

Add a consent checkbox to your booking form to comply with SMS marketing regulations. Go to Calendar Settings > Compliance and enable the Consent Checkbox option. This adds an opt-in checkbox that contacts must check before booking.

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Preventing double booking

Configure the Look Busy and Anti-Double Booking settings to prevent overlapping appointments:

• Look Busy — artificially reduces available slots to make the calendar appear less open, creating urgency
• Check for conflicts — automatically blocks slots where a team member already has an appointment on a connected external calendar

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Audit logs

Calendar activity is tracked in audit logs. Go to Calendar Settings > Audit Logs to view a history of changes to your calendar configuration.

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Customizing notifications

Go to Calendar Settings > Notifications to customize the email and SMS messages sent for:

• Appointment confirmations
• Appointment reminders (configurable timing before the appointment)
• Appointment cancellations
• Rescheduling confirmations

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Updating personal availability

Individual users can update their personal availability without affecting shared calendar settings. Go to Calendar Settings > My Availability to set your personal working hours.

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Embedding your calendar

To embed a booking calendar into a website or funnel page: