Calendar types

The HoopAI Platform supports six calendar types, each designed for a different scheduling scenario. Understanding the differences helps you pick the right one from the start.

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Overview of calendar types

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Choosing the right calendar type

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Event calendar

Event calendars are the most flexible type. They work for one-person appointment scheduling or public events with open registration. Key features:

• Single booking link per calendar
• Optional payment collection at booking
• Custom form attachment
• Confirmation page customization (message or redirect URL)

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Round robin calendar

Round robin calendars distribute incoming bookings among a group of team members. You define how assignments are made:

• Optimize for availability — assign to whoever is free at the selected time
• Optimize for equal distribution — assign to each team member at random to balance workloads

Key features:

• Look Busy — hide a percentage of available slots to create booking urgency
• Staff selection toggle — optionally let bookers choose which team member they want
• Contact routing preferences — control whether rescheduled appointments stay with the same team member

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Class booking calendar

Class calendars are one-to-many: a single appointment slot can accommodate multiple attendees up to a configured seat limit. Key features:

• Seats per class — set the maximum number of attendees per slot (up to 9,999)
• Seats per slot widget — show remaining spots on the booking widget to create urgency
• Attendees can be charged individually, or a deposit can be collected
• Coupon codes supported for class checkout

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Collective booking calendar

Collective calendars show only time slots when all assigned team members are simultaneously available. Key features:

• Minimum 2 team members required
• Primary owner designation (can be changed by clicking “Make Owner”)
• Dynamic team assignment — automatically finds the next available group slot
• All standard availability, form, and notification settings apply

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Personal calendar

Personal calendars are functionally similar to event calendars but scoped to a single user. They support all standard advanced settings including:

• Recurring meeting setup
• Guest invitations
• Pre-populate fields (sticky contact)
• Consent checkbox for SMS compliance
• Payment collection

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Service booking calendar

Service calendars are covered in full detail in the Service calendars guide. In brief, they allow service-based businesses to:

• Define individual services with prices, durations, and staff assignments
• Manage rooms and equipment as bookable resources
• Display a customer-facing service menu
• Accept add-ons at booking time
• List services on Google My Business for organic appointment booking

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Calendar groups

Any calendar type can be added to a calendar group — a shared booking page that lets contacts choose from multiple calendars. Groups are useful when you offer multiple service types or have multiple team members with individual booking links. See Calendar settings for setup instructions.