Before you start
Navigate to Calendars in the left sidebar, then click ”+ New Calendar” (or go to Calendar Settings > + Create Calendar). You’ll be prompted to choose a calendar type first.Calendar types at a glance
| Type | Best for |
|---|---|
| Event / Simple | Individual booking links; general events |
| Round robin | Distributing bookings evenly across a team |
| Class booking | Multi-person sessions (workshops, classes) |
| Collective booking | Appointments requiring multiple team members |
| Personal | 1:1 bookings assigned to a single user |
| Service | Service-based bookings with staff and resources |
Creating an event (simple) calendar
Fill in meeting details
- Name — what the calendar is called on booking pages
- Description — optional context for bookers
- Logo — upload a logo to display on the booking widget
- URL slug — customize the booking link (auto-generated from the name)
- Appointment title — the event title shown on the calendar (use
{{contact.name}}for personalization) - Meeting location — physical address, video link, or “Ask the booker”
- Event color — color code for calendar display
Configure availability
- Weekly working hours — your default recurring schedule
- Date-specific hours — override availability for specific dates
- Duration — how long each appointment lasts
- Buffer time — pre- and post-appointment gaps
- Max bookings per day — optional daily limit
- Booking window — how far in advance contacts can book
- Minimum notice — how much lead time is required before a booking
Set up forms and notifications
Optionally attach a custom form and configure email/SMS notifications for confirmations and reminders.
Creating a round-robin calendar
Add team members
Add the users who will receive bookings. Each user’s individual availability is checked before a slot is offered to bookers.
Configure assignment
Set how bookings are distributed:
- Equal distribution — rotate evenly among all members
- Availability-based — assign to the next available member
- Priority order — prefer certain team members when they’re available
Complete availability and settings
Fill in duration, buffer times, booking window, and notification settings — same as an event calendar.
Creating a class calendar
Set class capacity
Enter the maximum number of attendees per session. Multiple contacts can book the same time slot up to this limit.
Creating a collective booking calendar
A collective booking calendar requires all assigned team members to be available before a slot is offered. Use this for interviews, multi-specialist consultations, or any meeting that requires multiple attendees.Add required team members
Add all team members whose availability must be checked. A time slot only appears as available if every member is free.
Creating a personal calendar
A personal calendar is a 1:1 booking calendar assigned to a single user. By default, the calendar creator is assigned, but this can be changed.A personal calendar has all the same features as a round-robin calendar but is limited to a single team member.
Copying or duplicating a calendar
To duplicate an existing calendar (preserving its settings, availability, and configuration):Click the three-dots menu
Click the three dots next to the calendar name and select “Copy / Duplicate”.
Blocking off time in a calendar
To block specific time slots from being booked (e.g., for holidays or internal meetings):Add a blocked period
Select the date range and set availability to Closed or No Hours for that period.
Overriding calendar availability
Use Date-Specific Hours to override your regular weekly schedule for specific dates — for example, extended hours during a special promotion, or reduced hours over a holiday period. Changes apply only to the dates specified and do not affect the recurring weekly schedule.Restoring a deleted calendar
Deleted calendars can be recovered for a limited period. Go to Calendar Settings and look for the “Restore Deleted Calendar” option. Select the calendar to restore and confirm.Calendar sharing options
To share a calendar booking link:- Copy the booking URL from Calendar Settings and paste it anywhere (email, website, social media)
- Embed the calendar directly on a page using the iframe embed code
- Share a calendar group link that lets contacts choose from multiple calendars
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