Communication add-ons
For detailed per-minute and per-message rates, see Conversations Pricing.
Capacity add-ons
Expand beyond your plan’s included limits.AI add-ons
Optional AI features. Full token-based pricing on the AI Pricing page.Business presence add-ons
Online Listings (Yext-powered)
Manage your business listings across 60+ directories — Google, Bing, Yelp, Apple Maps, Facebook, and more.
Includes: Citation building, listing sync, duplicate suppression, keyword tracking, and SEO audit reports. Billed per location.
Reputation management
Included in Pro and Enterprise plans. Starter plan covers 1 location.Website and hosting add-ons
WordPress hosting
Branded mobile app
Publish your own branded iOS and Android app powered by HoopAI. Your clients use your branded app instead of the standard platform interface.
Requirements: Enterprise plan.
What’s included:
- Custom branding (name, logo, colors, app icon)
- Listings on both Apple App Store and Google Play Store
- Monthly updates for OS and store compliance
- Push notification support
The app layout and feature set are fixed. Customization is limited to branding — name, colors, and logo.
Marketplace add-ons
The HoopAI Marketplace offers integrations, workflow templates, snapshots, and partner-built tools.
Browse at Settings → Marketplace or from the sidebar → Marketplace.
Marketplace charges appear as separate line items on your invoice. HoopAI does not mark up marketplace pricing — you pay the developer’s rate directly.
Other add-ons
How to enable or disable an add-on
1
Open Add-Ons
Go to Settings → Billing → Add-Ons.
2
Find the add-on
Browse available add-ons. Some require a minimum plan tier — those show a badge indicating which plan is needed.
3
Enable and confirm
Click Enable. Review the prorated charge for the current cycle and confirm. The add-on activates immediately.
Frequently asked questions
Can I try an add-on before paying?
Can I try an add-on before paying?
Some add-ons offer a 7–14 day free trial. Check the add-on’s detail page in Settings → Billing → Add-Ons for trial availability.
Do add-on charges prorate when I enable mid-cycle?
Do add-on charges prorate when I enable mid-cycle?
Yes. When you enable an add-on, you are charged a prorated amount for the remaining days in your billing cycle. Future cycles charge the full monthly rate.
Can I set spending limits on add-ons?
Can I set spending limits on add-ons?
Yes. Go to Settings → Billing → Usage Limits to set a monthly cap on any usage-based add-on. When the cap is reached, the feature pauses until your next billing cycle.
Are add-ons available on annual plans?
Are add-ons available on annual plans?
Add-ons are billed monthly regardless of whether your base plan is monthly or annual.
Can I transfer a phone number to another account?
Can I transfer a phone number to another account?
Yes. Go to Settings → Phone Numbers, select the number, and click Transfer. The number retains its configuration during the transfer.