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The Integrations section lets you connect popular third-party services to the HoopAI Platform — from Google and Facebook for advertising and calendar sync, to payment processors like Stripe and PayPal.

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Accessing integrations

Go to Settings in the left sidebar, then select Integrations.

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Available integrations

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Google

Connect your Google account to enable:
  • Google Calendar — two-way sync so appointments booked in Hoop appear in Google Calendar and vice versa
  • Google My Business — manage and respond to Google reviews from within Hoop
  • Google Ads — import campaign data into Ads Reporting
  • Google Analytics — attach your GA4 property for website and funnel tracking
To connect: click Connect next to Google, sign in with your Google account, and grant the requested permissions.

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Facebook / Meta

Connect Facebook to enable:
  • Facebook Lead Ads — automatically import leads from Facebook lead generation campaigns into your CRM
  • Facebook Messenger — manage Facebook Messenger conversations in the Conversations inbox
  • Instagram Direct — respond to Instagram DMs without leaving the platform
  • Facebook Ads — sync ad data into Ads Reporting
To connect: click Connect next to Facebook, authorize the connection with your Facebook account, and select the pages and ad accounts to link.

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Stripe

Connect Stripe as your primary payment processor to:
  • Collect payments via invoices, payment links, and order forms
  • Store cards on file for repeat customers
  • Process refunds directly from the platform
To connect: click Connect next to Stripe, log in to your Stripe account, and authorize the connection.

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Other payment processors

The platform also supports:
  • PayPal — for PayPal-based checkout experiences
  • NMI — for merchants using NMI as their payment gateway
  • Square — for in-person and online payments
  • Authorize.Net — for ACH and credit card processing

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Zoom

Connect Zoom to automatically generate meeting links for video appointments booked through your calendars.

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QuickBooks

Sync invoice and payment data with QuickBooks for accounting.

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Shopify

Connect your Shopify store to sync customer and order data with your CRM contacts.

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Managing connected accounts

From the Integrations page you can:
  • Reconnect — if a connection expires or loses authorization, click Reconnect to re-authenticate
  • Disconnect — remove the integration and revoke platform access to the third-party account
  • View connection status — a green indicator shows active connections; yellow or red indicates an issue
When you disconnect an integration, data already synced remains in the platform. New data will stop syncing until the integration is reconnected.
Last modified on March 4, 2026