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The Domains & URL Redirects section lets you connect your own domains to the pages you build in Hoop — funnels, websites, and landing pages — so they appear under your brand instead of a platform subdomain.
Domains and URL redirects

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Accessing domains and URL redirects

Go to Settings in the left sidebar, then select Domains & URL Redirects.

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Connecting a custom domain

1

Open domains settings

Navigate to Settings → Domains & URL Redirects.
2

Click add domain

Click Add Domain and enter your domain or subdomain (e.g. pages.yourcompany.com).
3

Add the DNS record

The platform provides a CNAME record. Log in to your domain registrar (GoDaddy, Namecheap, Cloudflare, etc.) and add this record to your DNS settings.
4

Verify the domain

Return to the platform and click Verify. DNS changes can take up to 48 hours to propagate, but usually complete within a few hours.
5

Assign to a site or funnel

Once verified, you can assign the domain to a specific funnel or website from the Sites builder.

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Subdomains vs. root domains

TypeExampleNotes
Subdomainpages.yourcompany.comRecommended — easiest to set up with a CNAME record
Root domainyourcompany.comRequires A record or ALIAS record; some registrars do not support ALIAS records
Using a subdomain like go.yourcompany.com or pages.yourcompany.com is the simplest approach and works with all major domain registrars.
Domain management

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Setting up URL redirects

URL redirects forward traffic from one URL to another. Use them to:
  • Redirect old page URLs to new ones after a site restructure
  • Create short, memorable links that redirect to longer funnel URLs
  • Handle domain migrations without breaking existing links

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Creating a redirect

  1. Go to Settings → Domains & URL Redirects → Redirects
  2. Click Add Redirect
  3. Enter the source URL (the URL you want to redirect from)
  4. Enter the destination URL (where traffic should be sent)
  5. Select the redirect type:
    • 301 — permanent redirect (preferred for SEO)
    • 302 — temporary redirect
  6. Click Save
URL redirects

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SSL certificates

All custom domains connected through the platform are automatically provisioned with SSL certificates (HTTPS). No manual configuration is required.

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Domain purchase through HoopAI

You can purchase a domain directly through the HoopAI platform without needing a third-party registrar:
  1. Go to Settings > Domains & URL Redirects
  2. Click Purchase Domain
  3. Search for your desired domain name to check availability
  4. Select the domain and complete the purchase
  5. The domain is automatically connected to your account — no DNS configuration required
Domains purchased through the platform are fully managed within your account, including renewal and DNS settings.

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Domain transfer

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Transferring a domain into HoopAI

To transfer an existing domain from another registrar into the platform:
  1. Unlock the domain at your current registrar
  2. Request the EPP/authorization code from your current registrar
  3. In Settings > Domains & URL Redirects, click Transfer Domain
  4. Enter the domain name and the authorization code
  5. Follow the prompts to complete the transfer (transfers typically take 5-7 days)

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Transferring a domain out of HoopAI

To transfer a domain purchased through the platform to another registrar:
  1. Contact support to unlock the domain and obtain the authorization code
  2. Initiate the transfer at your new registrar using the authorization code
  3. Approve the transfer confirmation email

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Domain Connect

Domain Connect simplifies DNS configuration by automatically setting up the required DNS records for your domain. If your domain registrar supports Domain Connect:
  1. In Settings > Domains & URL Redirects, click Add Domain
  2. Enter your domain name
  3. If the registrar supports Domain Connect, a Connect Automatically option appears
  4. Click it and authorize the DNS changes at your registrar
  5. Records are configured automatically — no manual CNAME or A record entry required
Domain Connect is supported by GoDaddy, 1&1 IONOS, and several other major registrars.
Last modified on March 22, 2026