You can choose whether new community members must set up their profile picture and bio, offering more flexibility. Other enhancements include improved email formatting, accurate “Add to Calendar” functionality, and better event email customization.
The Workflow Switcher opens selected workflows in the same tab, improving speed and reducing clutter. Enjoy seamless navigation with infinite scroll, faster loading times, and the ability to create, name, duplicate, or delete workflows directly.
December 24, 2025
FeatureSocial Media
Instagram Reels-Share to Feed Toggle Available in Social Planner
Take full control of your Instagram Reels visibility with the “Share to Feed” toggle. Choose whether your Reels appear on both the Feed and Reels tab, or just the Reels tab, for a more organized Instagram profile.
December 24, 2025
EnhancementSocial Media
Social Listening Available in Social Planner for Real-Time Insights
Discover trends and insights from Google, Pinterest, TikTok, YouTube, and more, all within Social Planner. Stay ahead of the curve and align your content with what’s trending across multiple platforms.
New goal types, including multi-form support, payment received, and document status triggers, bring greater flexibility to workflows. This update simplifies automation and improves the efficiency of tracking real-world customer journeys.
December 24, 2025
FeatureSocial Media
Add Messaging and Social Channels to Your Google Business Profile
You can link WhatsApp, SMS, and social profiles like Facebook, Instagram, and more to your Google Business Profile, offering customers easier ways to connect. This integration boosts engagement and keeps communications unified in CRM.
December 24, 2025
FeatureSite Builder
Customizable AI Agent Name and Call Recording Notice for Chat Widget
You can set a custom AI agent name for your Voice AI chat widget, enhancing brand alignment. Additionally, a clear call recording notice is displayed until recording support is available for chat widget calls.
The “On Submit” message editor now features a rich text editor, customizable layouts, and a live preview for both Desktop and Mobile. Create more expressive, brand-aligned post-submit messages with ease, enhancing user experience and visual consistency.
You can set custom call outcomes using Call Dispositions , triggering workflows based on selected dispositions. This feature streamlines call management and enhances automation with better visibility and faster wrap-ups.
You can manually add and showcase customer feedback collected outside integrated platforms in Reputation . This feature includes bulk upload via CSV and the ability to display manual reviews alongside other sourced reviews in your Reputation widgets.
You can automate Do Not Disturb settings for inbound communications, including calls and SMS. This helps filter spam calls and junk contacts, streamlining workflows with better control over inbound interactions.
You can upload and assign unique watermarks to each social account directly in Social Planner. This feature streamlines brand management by automatically applying the right watermark to every post across multiple accounts.
Social Planner fully supports analytics for Threads and Bluesky, offering insights into post volume, impressions, likes, and engagement metrics. This helps track emerging platform performance and make data-driven content decisions across all connected social accounts.
December 15, 2025
FeatureSite Builder
Facebook, Instagram & Voice AI Support in All-in-One Chat Widget
The All-in-One Chat Widget includes Facebook, Instagram, and Voice AI as selectable communication channels. Customize your chat experience by choosing the channels that best fit your needs, ensuring a unified, multichannel approach.
You can use dedicated Facebook and Instagram chat widgets to engage visitors directly through Messenger and Instagram DM. Easily set up and customize these widgets to route customers to their preferred Meta messaging channels.
This introduces six automated email notifications for course assessments and comments, enhancing communication between learners and instructors. The emails improve engagement, streamline workflows, and can be fully customized to fit your branding.
You can add icons to form buttons using a simple, intuitive interface. Customize your buttons with Material Symbols and preview them instantly for a polished and interactive design.
The Bulk Select feature allows you to perform actions like moving, publishing, or deleting multiple workflows and folders at once, saving time and improving efficiency. Easily select and manage workflows with a simple, streamlined process.
You can manage Instagram comments directly in Social Planner, streamlining engagement across platforms. Reply, mention, and filter comments easily from a unified inbox to boost interaction and save time.
December 5, 2025
FeatureSite Builder
Embedded/Inline Voice AI Chat Widget for Seamless Website Integration
The Voice AI Chat Widget offers an Embedded/Inline placement option, allowing businesses to integrate conversational AI directly within their website content for a more natural user experience. Easily customize and embed the widget to enhance engagement without the floating chat bubble.
You can now create urgency with limited-time offers by adding Countdown Timers to WhatsApp messages. Easily configure fixed, recurring, or dynamic timers to boost engagement and deliver personalized offers.
November 28, 2025
ImprovementSocial Media
Introducing the GBP Post Scheduler: Automate and Optimize Google Business Profile Posts
Effortlessly plan, create, and schedule Google Business Profile posts with AI-powered content. Manage multiple locations, boost engagement, and save time with automated scheduling and bulk posting directly from the Social Planner.
You can add upsell products directly in your funnel forms, making it easy for customers to accept offers with just one click. This feature enhances the checkout process, boosting average order value without any extra steps.
November 28, 2025
FeaturePayments
Customizable 'Payment Schedule Received' Notifications for Invoices
You can fully customize, enable, or disable the ‘Payment Schedule Received’ notification for invoices. Personalize the messaging, control delivery, and tailor the format to match your brand’s tone.
November 28, 2025
FeatureReputation Management and Reviews
Video Testimonials Available in Reputation
Collect authentic video reviews from customers with customizable Video Collectors. Easily manage, send, and showcase video testimonials directly in your Reputation dashboard.
Store owners can apply processing fees directly during checkout, passing on charges like payment processing or convenience fees. Easily configure the fee percentage and label in the settings to streamline your Ecommerce checkout process.
Store owners can limit shipping zones to specific ZIP/postcodes for more accurate delivery control. This update allows businesses to easily enable hyper-local deliveries or exclude certain areas, improving shipping efficiency.
The redesigned Trust Center and A2P registration flow offer a clearer, faster, and more reliable process. With step-by-step guidance, real-time validation, and an improved interface, users can submit compliant A2P registrations with greater confidence and fewer rejections.
November 18, 2025
ImprovementAI Features
Introducing AI-Powered Funnel & Website Builder for Faster Creation
Build high-converting funnels and websites in minutes with AI-driven layouts, content, and design. From quick setup with Assist Mode to full creative control in Build Mode, it’s never been easier to bring your ideas to life.
The Enhanced Web Crawler extracts 30-50% more training data, including hidden content from modern websites like React, Vue, and Angular apps. Enjoy faster crawling, better AI responses, and comprehensive website support with zero configuration required.