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This guide covers moving your online courses, memberships, and marketing from Kajabi to HoopAI.

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What transfers

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Migration steps

1

Export contacts from Kajabi

In Kajabi, go to People → Export. Download the CSV with all contact data, tags, and offers.
2

Download course content

Download all course videos, PDFs, and images from Kajabi. You will re-upload these to HoopAI’s media library.
3

Import contacts into HoopAI

Go to Contacts → Import → CSV. Map fields and import. Tag contacts by their Kajabi offer/course membership.
4

Upload media

Go to Media Library and upload all your course videos, images, and files.
5

Build courses in HoopAI

Go to Memberships & Communities → Courses and create your courses:
  • Create modules matching your Kajabi categories
  • Add lessons with video, text, and downloadable content
  • Set drip schedule if you used drip content in Kajabi
6

Create offers/products

Go to Payments → Products and create products for each course or membership. Set pricing (one-time, subscription, payment plan).
7

Grant access to existing members

Use a workflow or bulk action to grant course access to contacts tagged with the appropriate membership tags.
8

Rebuild email sequences

Recreate Kajabi email sequences as HoopAI workflows triggered by course enrollment, purchase, or lesson completion.
9

Rebuild landing pages

Create sales pages and opt-in pages in the HoopAI funnel builder.
10

Move your domain

Update DNS to point your custom domain to HoopAI.

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Post-migration checklist

  • Contacts imported with membership tags
  • Course videos uploaded to media library
  • Courses rebuilt with correct module/lesson structure
  • Drip content schedules configured
  • Products created with correct pricing
  • Existing members granted access
  • Email sequences rebuilt as workflows
  • Sales/landing pages recreated
  • Custom domain pointed to HoopAI
  • Payment gateway connected (Stripe)
  • Student notifications configured
  • Test purchase and course access verified

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Common issues

Large video files may take time. Upload in batches and consider compressing videos before upload.
HoopAI’s client portal uses separate credentials. Notify members and provide login instructions after migration.
Drip schedules start fresh in HoopAI. For existing members, you may want to grant full access or manually set their drip positions.
Last modified on March 6, 2026