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When the text content of an existing contact note is modified, HoopAI sends a NoteUpdate event to all configured webhook endpoints. Use this event to keep note content in sync across external systems, audit changes to contact records, or re-trigger workflows that depend on up-to-date note information.

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Payload

FieldTypeDescription
typestringAlways "NoteUpdate"
locationIdstringSub-account ID the note belongs to
idstringUnique ID of the updated note
bodystringUpdated text content of the note
contactIdstringID of the contact this note is associated with
dateAddedstringISO 8601 timestamp when the note was originally created

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Example payload

{
  "type": "NoteUpdate",
  "locationId": "ve9EPM428h8vShlRW1KT",
  "id": "otg8dTQqGLh3Q6iQI55w",
  "body": "Loram ipsum",
  "contactId": "CWBf1PR9LvvBkcYqiXlc",
  "dateAdded": "2021-11-26T12:41:02.193Z"
}
Last modified on March 4, 2026