Note create | Webhook events - HoopAI Help Center

Notes in HoopAI are free-text entries attached to a contact record, used to capture conversation history, internal observations, or any context about that contact. When a new note is created — by a team member or an automation — HoopAI sends a NoteCreate event to all configured webhook endpoints. This event is useful for syncing notes to external CRMs, logging contact interactions, or triggering workflows based on new information added to a record.

Payload

Field	Type	Description
`type`	`string`	Always `"NoteCreate"`
`locationId`	`string`	Account ID the note belongs to
`id`	`string`	Unique ID of the newly created note
`body`	`string`	Text content of the note
`contactId`	`string`	ID of the contact this note is associated with
`dateAdded`	`string`	ISO 8601 timestamp when the note was created

Example payload

{
  "type": "NoteCreate",
  "locationId": "ve9EPM428h8vShlRW1KT",
  "id": "otg8dTQqGLh3Q6iQI55w",
  "body": "Loram ipsum",
  "contactId": "CWBf1PR9LvvBkcYqiXlc",
  "dateAdded": "2021-11-26T12:41:02.193Z"
}

Note update — fires when an existing note is edited
Note delete — fires when a note is removed
Contacts API — manage contacts and their associated notes

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​Example payload

​Related

Payload

Example payload

Related