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The ContactDelete event fires when a contact record is permanently removed from your sub-account. The payload includes the contact’s last known field values at the time of deletion. Use this event to clean up records in external systems, revoke access, or archive data before it is no longer available in HoopAI.

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Payload

FieldTypeDescription
typestringAlways "ContactDelete"
locationIdstringSub-account ID where the contact was deleted
idstringUnique identifier of the deleted contact
firstNamestringContact’s first name at time of deletion
lastNamestringContact’s last name at time of deletion
namestringContact’s full name at time of deletion
emailstringContact’s email address
phonestringContact’s phone number in E.164 format
address1stringStreet address line 1
citystringCity
statestringState or province
postalCodestringPostal or ZIP code
countrystringCountry code (e.g., "US", "DE")
companyNamestringName of the contact’s company
websitestringContact’s website URL
sourcestringOriginal source through which the contact was created
dateAddedstringISO 8601 timestamp of when the contact was originally created
dateOfBirthstringContact’s date of birth in ISO 8601 format
dndbooleanWhether the contact had Do Not Disturb enabled globally
tagsarrayList of tag strings that were applied to the contact
attachmentsarrayList of file attachments that were associated with the contact
assignedTostringUser ID of the team member who was assigned to this contact
customFieldsarrayArray of custom field values with id and value properties

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Example payload

{
  "type": "ContactDelete",
  "locationId": "ve9EPM428h8vShlRW1KT",
  "id": "nmFmQEsNgz6AVpgLVUJ0",
  "address1": "3535 1st St N",
  "city": "ruDolomitebika",
  "state": "AL",
  "companyName": "Loram ipsum",
  "country": "DE",
  "source": "xyz form",
  "dateAdded": "2021-11-26T12:41:02.193Z",
  "dateOfBirth": "2000-01-05T00:00:00.000Z",
  "dnd": true,
  "email": "JohnDeo@gmail.com",
  "name": "John Deo",
  "firstName": "John",
  "lastName": "Deo",
  "phone": "+919509597501",
  "postalCode": "452001",
  "tags": ["id magna sed Lorem", "Duis dolor commodo aliqua"],
  "website": "https://www.google.com/",
  "attachments": [],
  "assignedTo": "nmFmQEsNgz6AVpgLVUJ0",
  "customFields": [
    {
      "id": "BcdmQEsNgz6AVpgLVUJ0",
      "value": "XYZ Corp"
    }
  ]
}
Last modified on March 4, 2026