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The ContactCreate event fires each time a new contact record is created in your sub-account, whether through a form submission, manual entry, API call, or integration import. Use this event to sync new contacts to external CRMs, trigger onboarding workflows, or send a welcome message.

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Payload

FieldTypeDescription
typestringAlways "ContactCreate"
locationIdstringSub-account ID where the contact was created
idstringUnique identifier of the newly created contact
firstNamestringContact’s first name
lastNamestringContact’s last name
namestringContact’s full name
emailstringContact’s email address
phonestringContact’s phone number in E.164 format
address1stringStreet address line 1
citystringCity
statestringState or province
postalCodestringPostal or ZIP code
countrystringCountry code (e.g., "US", "DE")
companyNamestringName of the contact’s company
websitestringContact’s website URL
sourcestringHow the contact was created (e.g., form name, integration name)
dateAddedstringISO 8601 timestamp of when the contact was created
dateOfBirthstringContact’s date of birth in ISO 8601 format
dndbooleanWhether the contact has Do Not Disturb enabled globally
tagsarrayList of tag strings applied to the contact
attachmentsarrayList of file attachments associated with the contact
assignedTostringUser ID of the team member assigned to this contact
customFieldsarrayArray of custom field values with id and value properties

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Example payload

{
  "type": "ContactCreate",
  "locationId": "ve9EPM428h8vShlRW1KT",
  "id": "nmFmQEsNgz6AVpgLVUJ0",
  "address1": "3535 1st St N",
  "city": "ruDolomitebika",
  "state": "AL",
  "companyName": "Loram ipsum",
  "country": "DE",
  "source": "xyz form",
  "dateAdded": "2021-11-26T12:41:02.193Z",
  "dateOfBirth": "2000-01-05T00:00:00.000Z",
  "dnd": true,
  "email": "JohnDeo@gmail.com",
  "name": "John Deo",
  "firstName": "John",
  "lastName": "Deo",
  "phone": "+919509597501",
  "postalCode": "452001",
  "tags": ["id magna sed Lorem", "Duis dolor commodo aliqua"],
  "website": "https://www.google.com/",
  "attachments": [],
  "assignedTo": "nmFmQEsNgz6AVpgLVUJ0",
  "customFields": [
    {
      "id": "BcdmQEsNgz6AVpgLVUJ0",
      "value": "XYZ Corp"
    }
  ]
}
Last modified on March 4, 2026