Contact Created | Webhook Events

The ContactCreate event fires each time a new contact record is created in your account, whether through a form submission, manual entry, API call, or integration import. Use this event to sync new contacts to external CRMs, trigger onboarding workflows, or send a welcome message.

Payload

Field	Type	Description
`type`	`string`	Always `"ContactCreate"`
`locationId`	`string`	Account ID where the contact was created
`id`	`string`	Unique identifier of the newly created contact
`firstName`	`string`	Contact’s first name
`lastName`	`string`	Contact’s last name
`name`	`string`	Contact’s full name
`email`	`string`	Contact’s email address
`phone`	`string`	Contact’s phone number in E.164 format
`address1`	`string`	Street address line 1
`city`	`string`	City
`state`	`string`	State or province
`postalCode`	`string`	Postal or ZIP code
`country`	`string`	Country code (e.g., `"US"`, `"DE"`)
`companyName`	`string`	Name of the contact’s company
`website`	`string`	Contact’s website URL
`source`	`string`	How the contact was created (e.g., form name, integration name)
`dateAdded`	`string`	ISO 8601 timestamp of when the contact was created
`dateOfBirth`	`string`	Contact’s date of birth in ISO 8601 format
`dnd`	`boolean`	Whether the contact has Do Not Disturb enabled globally
`tags`	`array`	List of tag strings applied to the contact
`attachments`	`array`	List of file attachments associated with the contact
`assignedTo`	`string`	User ID of the team member assigned to this contact
`customFields`	`array`	Array of custom field values with `id` and `value` properties

Example payload

{
  "type": "ContactCreate",
  "locationId": "ve9EPM428h8vShlRW1KT",
  "id": "nmFmQEsNgz6AVpgLVUJ0",
  "address1": "3535 1st St N",
  "city": "ruDolomitebika",
  "state": "AL",
  "companyName": "Loram ipsum",
  "country": "DE",
  "source": "xyz form",
  "dateAdded": "2021-11-26T12:41:02.193Z",
  "dateOfBirth": "2000-01-05T00:00:00.000Z",
  "dnd": true,
  "email": "JohnDeo@gmail.com",
  "name": "John Deo",
  "firstName": "John",
  "lastName": "Deo",
  "phone": "+919509597501",
  "postalCode": "452001",
  "tags": ["id magna sed Lorem", "Duis dolor commodo aliqua"],
  "website": "https://www.google.com/",
  "attachments": [],
  "assignedTo": "nmFmQEsNgz6AVpgLVUJ0",
  "customFields": [
    {
      "id": "BcdmQEsNgz6AVpgLVUJ0",
      "value": "XYZ Corp"
    }
  ]
}

Contact Updated — fires when an existing contact’s fields change
Contact Deleted — fires when a contact is permanently removed
Contacts API — query and update contacts programmatically

​Payload

​Example payload

​Related

Payload

Example payload

Related