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GET
Get Agent Action

Authorizations

Authorization
string
header
required

Access Token or Private Integration Token

Headers

Version
enum<string>
required

API Version

Available options:
2021-04-15

Path Parameters

actionId
string
required

Unique identifier for the action

Query Parameters

locationId
string
required

Location ID

Example:

"LOC123456789ABCDEF"

Response

Action details retrieved successfully

id
string
required

Unique identifier for the action

Example:

"507f1f77bcf86cd799439011"

actionType
enum<string>
required

Type of action

Available options:
CALL_TRANSFER,
DATA_EXTRACTION,
IN_CALL_DATA_EXTRACTION,
WORKFLOW_TRIGGER,
SMS,
APPOINTMENT_BOOKING,
CUSTOM_ACTION
Example:

"CALL_TRANSFER"

name
string
required

Human-readable name for this action

Example:

"Transfer to Manager"

actionParameters
object
required

Action parameters - structure varies by actionType

Last modified on March 7, 2026