Create Agent Action
Create a new action for a voice AI agent. Actions define specific behaviors and capabilities for the agent during calls.
Authorizations
Access Token or Private Integration Token
Headers
API Version
2021-04-15 Body
Agent ID to attach the action to
"507f1f77bcf86cd799439011"
Location ID
"507f1f77bcf86cd799439012"
Type of action
CALL_TRANSFER, DATA_EXTRACTION, IN_CALL_DATA_EXTRACTION, WORKFLOW_TRIGGER, SMS, APPOINTMENT_BOOKING, CUSTOM_ACTION "CALL_TRANSFER"
Human-readable name for this action
"Transfer to Manager"
Action parameters - structure varies by actionType
- Option 1
- Option 2
- Option 3
- Option 4
- Option 5
- Option 6
- Option 7
Response
Action created successfully
Unique identifier for the created action
"507f1f77bcf86cd799439011"
Type of action
CALL_TRANSFER, DATA_EXTRACTION, IN_CALL_DATA_EXTRACTION, WORKFLOW_TRIGGER, SMS, APPOINTMENT_BOOKING, CUSTOM_ACTION "CALL_TRANSFER"
Human-readable name for this action
"Transfer to Manager"
Action parameters - structure varies by actionType
- Option 1
- Option 2
- Option 3
- Option 4
- Option 5
- Option 6
- Option 7