Campaign Status Update | Webhook Events

The CampaignStatusUpdate event fires whenever a contact’s status within a campaign changes — for example, when they are paused, activated, or complete a campaign sequence. Each event is scoped to a specific contact and template, making it easy to track per-contact campaign progress. Use this event to update CRM records, trigger follow-up actions in external tools, or feed campaign engagement data into analytics pipelines.

Payload

Field	Type	Description
`type`	`string`	Always `"CampaignStatusUpdate"`
`locationId`	`string`	Account ID where the campaign is running
`id`	`string`	Unique identifier for this campaign enrollment record
`contactId`	`string`	ID of the contact whose campaign status changed
`status`	`string`	Current campaign status for this contact (e.g., `"paused"`, `"active"`, `"completed"`)
`templateId`	`string`	ID of the campaign template the contact is enrolled in
`replied`	`string`	Indicates whether the contact has replied; empty string if no reply recorded
`dateAdded`	`string`	ISO 8601 timestamp of when the contact was added to the campaign

Example payload

{
  "type": "CampaignStatusUpdate",
  "locationId": "ve9EPM428h8vShlRW1KT",
  "id": "otg8dTQqGLh3Q6iQI55w",
  "contactId": "CWBf1PR9LvvBkcYqiXlc",
  "status": "paused",
  "templateId": "nmFmQEsNgz6AVpgLVUJ0",
  "replied": "",
  "dateAdded": "2021-11-26T12:41:02.193Z"
}

Campaigns API — manage and retrieve campaign configurations
Contacts API — retrieve contact records referenced in campaign events

​Payload

​Example payload

​Related

Payload

Example payload

Related