Appointment delete | Webhook events

When an appointment is deleted from a calendar — whether by a staff member, an automation, or a contact cancelling through a booking page — HoopAI sends an AppointmentDelete event to all configured webhook endpoints. Use this event to cancel corresponding entries in external systems, release reserved resources, or log the removal for auditing purposes.

Payload

Field	Type	Description
`type`	`string`	Always `"AppointmentDelete"`
`locationId`	`string`	Account ID the appointment belonged to
`appointment.id`	`string`	Unique ID of the deleted appointment
`appointment.address`	`string`	Meeting location or URL that was associated with the appointment
`appointment.title`	`string`	Display name of the appointment at the time of deletion
`appointment.calendarId`	`string`	ID of the calendar the appointment was booked on
`appointment.contactId`	`string`	ID of the contact associated with the appointment
`appointment.groupId`	`string`	ID of the calendar group, if the calendar belonged to one
`appointment.appointmentStatus`	`string`	Status of the appointment at the time of deletion (e.g., `confirmed`, `cancelled`)
`appointment.assignedUserId`	`string`	ID of the team member the appointment was assigned to
`appointment.users`	`array`	List of user IDs that were associated with the appointment
`appointment.notes`	`string`	Internal notes that were attached to the appointment
`appointment.source`	`string`	How the appointment was originally created (e.g., `booking_widget`, `manual`)
`appointment.startTime`	`string`	ISO 8601 start date and time of the deleted appointment
`appointment.endTime`	`string`	ISO 8601 end date and time of the deleted appointment
`appointment.dateAdded`	`string`	ISO 8601 timestamp when the appointment record was originally created
`appointment.dateUpdated`	`string`	ISO 8601 timestamp when the appointment was last updated before deletion

Example payload

{
  "type": "AppointmentDelete",
  "locationId": "0007BWpSzSwfiuSl0tR2",
  "appointment": {
    "id": "0007BWpSzSwfiuSl0tR2",
    "address": "https://example.com/meeting",
    "title": "Appointment with Hoop Dev team",
    "calendarId": "BqTwX8QFwXzpegMve9EQ",
    "contactId": "9NkT25Vor1v4aQatFsv2",
    "groupId": "9NkT25Vor1v4aQatFsv2",
    "appointmentStatus": "confirmed",
    "assignedUserId": "YlWd2wuCAZQzh2cH1fVZ",
    "users": ["YlWd2wuCAZQzh2cH1fVZ", "9NkT25Vor1v4aQatFsv2"],
    "notes": "Some dummy note",
    "source": "booking_widget",
    "startTime": "2023-09-25T16:00:00+05:30",
    "endTime": "2023-09-25T16:00:00+05:30",
    "dateAdded": "2023-09-25T16:00:00+05:30",
    "dateUpdated": "2023-09-25T16:00:00+05:30"
  }
}

Appointment create — fires when a new appointment is booked
Calendars API — manage calendars and appointments programmatically

​Payload

​Example payload

​Related

Payload

Example payload

Related