Currently only Custom Objects are supported in the Records API. Support for standard objects (Contacts, Companies) will be added in a future release.
Endpoint
POST /objects/{customObjectKey}/records
Path parameter
| Parameter | Description |
|---|
{customObjectKey} | The internal key assigned to the Custom Object at creation time. Immutable. All keys are prefixed with custom_objects. — e.g. custom_objects.event_ticket |
Request body
| Parameter | Type | Required | Description |
|---|
locationId | string | Yes | Location ID where the record will be created. |
owners | string[] | No | Owner user IDs. Limited to 1. |
followers | string[] | No | Follower user IDs. Limited to 10. |
properties | object | No | Key-value pairs of field data. Keys are the internal unique keys of the custom object fields (without custom_objects. prefix). |
Example request body
{
"locationId": "5DP41231LkQsiKESj6rh",
"owner": ["sx6wyHhbFdRXh302Lunr"],
"followers": ["sx6wyHhbFdRXh302Lunr", "v5cEPM428h8vShlRW1KT"],
"properties": {
"customer_number": 1424,
"ticket_name": "Customer not able to login",
"phone_number": "+917000000000",
"money": { "currency": "default", "value": 100 },
"type_of_ticket": "option_1_internal_key",
"section_of_app": ["contacts", "smartlist"],
"recieved_on": "2024-07-11",
"my_files": [{ "url": "https://example.com/file.pdf" }],
"my_textbox_list.label_1_key": "Value 1",
"my_textbox_list.label_2_key": "Value 2"
}
}
Field types reference
| Field | Type | Notes |
|---|
| Standard fields | | |
owner | string[] | |
followers | string[] | |
| Custom fields (properties) | | |
| Single Line | string | |
| Multi Line | string | |
| Textbox List | string | Format: {field_key}.{label_key} — pass each label as a separate key. |
| Number | number | |
| Phone | string | Must include country code with +. No leading 0. |
| Monetary | object | { "currency": "default", "value": 100 } — only location currency is supported. |
| Dropdown (Single) | string | Pass the option key, not the label. |
| Dropdown (Multiple) | string[] | Pass option keys, not labels. |
| Radio | string | Pass the option key, not the label. |
| Checkbox | string[] | Pass option keys, not labels. |
| Date Picker | string | Format: YYYY-MM-DD (ISO 8601) |
| File Upload | object[] | [{ "url": "https://..." }] — URL must be valid. |
For Dropdown, Radio, and Checkbox fields, always pass the internal option key — not the display label.
