Get transcription by Message ID - HoopAI Help Center

curl --request GET \ --url https://services.leadconnectorhq.com/conversations/locations/{locationId}/messages/{messageId}/transcription \ --header 'Authorization: Bearer <token>' \ --header 'Version: <version>'

Authorizations

Authorization

string

header

required

Use the Access Token generated with user type as Sub-Account (OR) Private Integration Token of Sub-Account.

Headers

Version

enum<string>

required

API Version

Available options:

2021-04-15

Path Parameters

locationId

string

required

Location ID as string

Example:

"tDtDnQdgm2LXpyiqYvZ6"

messageId

string

required

Message ID as string

Example:

"tDtDnQdgm2LXpyiqYvZ6"

Response

Gives the attached recording transcription to the message

mediaChannel

number

required

Media channel describes the user interaction channel

Example:

"1"

sentenceIndex

number

required

Index of the sentence in the transcription

Example:

"1"

startTime

number

required

Start time of the sentence in milliseconds

Example:

"34"

endTime

number

required

End time of the sentence in milliseconds

Example:

"45"

transcript

string

required

Transcript of the sentence

Example:

"This call may be recorded for quality assurance purposes."

confidence

number

required

Confidence of the transcription

Example:

"0.5"