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POST
Create FAQ

Authorizations

Authorization
string
header
required

Use the Access Token generated with user type as Sub-Account (OR) Private Integration Token of Sub-Account.

Headers

Version
enum<string>
required

API Version

Available options:
2021-07-28

Path Parameters

knowledgeBaseId
string
required

The knowledge base ID to add the FAQ to

Example:

"kb_abc123def456"

Body

application/json
question
string
required

The FAQ question

Example:

"How do I reset my password?"

answer
string
required

The FAQ answer

Example:

"Navigate to Settings > Security and click Reset Password."

Response

FAQ created successfully

faq
object
Last modified on March 7, 2026