HoopAI Help Center — Gap Analysis vs GoHighLevel
Generated: 2026-03-06How to read this document
- HAVE = we have a page covering this topic
- GAP = GHL covers this, we don’t — needs a new page or section
- PARTIAL = we have something but it’s incomplete compared to GHL’s coverage
- SKIP = agency-level only, not relevant to customer-facing docs
1. CONTACTS & CRM
HAVE (covered)
- Contact details / overview →
contacts/contact-details.mdx - Importing contacts CSV →
contacts/importing-contacts.mdx - Bulk actions →
contacts/bulk-actions.mdx - Smart lists →
contacts/smart-lists.mdx - Custom fields →
contacts/custom-fields.mdx - Tags →
contacts/tags.mdx - Notes →
contacts/notes.mdx - Tasks →
contacts/tasks.mdx - Do Not Contact (DND) →
contacts/do-not-contact.mdx - Duplicate management →
contacts/duplicate-management.mdx - Exporting contacts →
contacts/exporting-contacts.mdx - Contact activity →
contacts/contact-activity.mdx - Contact scoring →
contacts/contact-scoring.mdx - Followers →
contacts/followers.mdx - Associations →
contacts/associations.mdx - Businesses (companies) →
contacts/businesses.mdx - Appointments (from contact) →
contacts/appointments.mdx
GAP — New pages needed
| # | Topic | Priority | GHL article | Suggested path |
|---|---|---|---|---|
| 1 | Restore deleted contacts / undo bulk deletes | P1 | ”Restore Deleted Contacts or Undo Bulk Deletes” | contacts/restore-deleted-contacts.mdx |
| 2 | Contact types | P2 | ”Contact Types” | contacts/contact-types.mdx |
| 3 | Multiple phone numbers per contact | P2 | ”Adding Multiple Phone Numbers for a Contact” | contacts/multiple-phone-numbers.mdx |
| 4 | Multiple email addresses per contact | P2 | ”How to Manage Multiple Email Addresses for a Contact” | contacts/multiple-email-addresses.mdx |
| 5 | Contact profile picture | P3 | ”Contact Profile Picture” | Section in contacts/contact-details.mdx |
| 6 | Date of birth / birthday field | P3 | ”Contact Date Of Birth Field (Birthday)“ | Section in contacts/custom-fields.mdx |
| 7 | GDPR consent tracking / legal basis | P1 | ”How to get customer consent or track legal basis…” | contacts/gdpr-consent-tracking.mdx |
| 8 | CSV format guide for imports | P2 | ”CSV File Format for Importing Objects” | contacts/csv-import-format.mdx |
| 9 | Troubleshooting bulk imports | P2 | ”Troubleshooting Bulk Imports Via CSV” | troubleshooting/bulk-import-issues.mdx |
| 10 | Adding files to contacts via custom field | P3 | ”Adding Files To Contacts using a Custom Field” | Section in contacts/custom-fields.mdx |
| 11 | Auto-merge Facebook Messenger contacts with Lead Ad contacts | P3 | ”Automatically Merge Facebook Messenger Contacts…” | Section in contacts/duplicate-management.mdx |
| 12 | AND/OR filters explained | P2 | ”AND/OR Filters” | contacts/filters.mdx |
| 13 | Share/manage documents via Client Portal | P2 | ”How to Share and Manage Documents via Client Portal and CRM?” | Section in client-portal/portal-features.mdx |
| 14 | Associating contacts with custom labels | P3 | ”Associating Contacts using Custom Labels” | Section in contacts/associations.mdx |
2. OPPORTUNITIES & PIPELINES
HAVE (covered)
- Pipeline overview →
opportunities/pipelines.mdx - Pipeline stages →
opportunities/pipeline-stages.mdx - Managing opportunities →
opportunities/managing-opportunities.mdx - Opportunity details →
opportunities/opportunity-details.mdx - Kanban board →
opportunities/kanban-board.mdx - List view →
opportunities/list-view.mdx - Custom fields →
opportunities/custom-fields.mdx - Bulk actions →
opportunities/bulk-actions.mdx - Automation triggers →
opportunities/automation-triggers.mdx - Opportunity value →
opportunities/opportunity-value.mdx - Opportunity reporting →
opportunities/opportunity-reporting.mdx - Lost reasons →
opportunities/lost-reasons.mdx - Followers →
opportunities/followers.mdx
GAP — New pages needed
| # | Topic | Priority | GHL article | Suggested path |
|---|---|---|---|---|
| 1 | Customize opportunity cards in board view | P2 | ”Customize Opportunity Cards in Board View” | Section in opportunities/kanban-board.mdx |
| 2 | Opportunity notes | P2 | ”How to Use Opportunity Notes?” | opportunities/notes.mdx |
| 3 | Decouple owners for contacts and opportunities | P3 | ”How to Decouple Owners for Contacts and Opportunities” | Section in opportunities/managing-opportunities.mdx |
| 4 | Multiple opportunities toggle in workflows | P2 | ”Multiple Opportunities Toggle in Workflows” | Section in opportunities/automation-triggers.mdx |
| 5 | Add prospects from prospecting tool | P3 | ”Add Prospects to a Pipeline from the Prospecting Tool” | Section in marketing/prospecting-tool.mdx |
| 6 | Importing opportunities via CSV | P2 | ”Importing Contacts and Opportunities via CSV” | Already have troubleshooting/importing-opportunities.mdx — expand |
3. CALENDARS & APPOINTMENTS
HAVE (covered)
- Overview →
calendars/overview.mdx - Creating calendars →
calendars/creating-calendars.mdx - Calendar types →
calendars/calendar-types.mdx - Booking pages →
calendars/booking-pages.mdx - Appointments →
calendars/appointments.mdx - Availability hours →
calendars/availability-hours.mdx - Appointment notifications →
calendars/appointment-notifications.mdx - Calendar integrations →
calendars/calendar-integrations.mdx - Calendar settings →
calendars/calendar-settings.mdx - Cancellation & rescheduling →
calendars/cancellation-rescheduling.mdx - Custom forms →
calendars/custom-forms.mdx - Group booking →
calendars/group-booking.mdx - No-shows →
calendars/no-shows.mdx - Payment calendars →
calendars/payment-calendars.mdx - Recurring appointments →
calendars/recurring-appointments.mdx - Round robin →
calendars/round-robin.mdx - Scheduling links →
calendars/scheduling-links.mdx - Service calendar →
calendars/service-calendar.mdx - Services v2 →
calendars/services-v2.mdx - Calendar resources →
calendars/calendar-resources.mdx
GAP — New pages needed
| # | Topic | Priority | GHL article | Suggested path |
|---|---|---|---|---|
| 1 | Rentals / listings (entire section — 10 articles) | P2 | ”Understanding Listings & Categories”, “Create & Edit Listings”, etc. | calendars/rentals/ directory |
| 2 | One-time booking links | P2 | ”One Time Link” + “Workflow Action for Generating One Time Link” | calendars/one-time-links.mdx |
| 3 | iCloud calendar integration | P2 | ”Guide To iCloud Calendar Integration” | Section in calendars/calendar-integrations.mdx |
| 4 | Calendly sync | P3 | ”How Calendly Syncs With Calendars” | Section in calendars/calendar-integrations.mdx |
| 5 | Google organic booking | P2 | ”Google Organic Booking” | calendars/google-organic-booking.mdx |
| 6 | Partial payment / deposit for bookings | P2 | ”Partial Payment: Collect Deposit Amount” | Section in calendars/payment-calendars.mdx |
| 7 | Consent checkbox for compliance | P2 | ”Consent checkbox for compliance” | Section in calendars/booking-pages.mdx |
| 8 | Restore deleted calendars | P3 | ”Restore Deleted Calendars” | Section in calendars/calendar-settings.mdx |
| 9 | Calendar widget customization / reorder | P2 | ”Calendar Widget Customization” + “Calendar Widget Reorder” | calendars/widget-customization.mdx |
| 10 | Multiple meeting location selector | P2 | ”Multiple Meeting Location Selector in Calendar” | Section in calendars/creating-calendars.mdx |
| 11 | View calendar in user timezone | P2 | ”View Calendar & Appointments in User Timezone” | Section in calendars/calendar-settings.mdx |
| 12 | Calendar troubleshooting (10 articles) | P1 | Missing time slots, Google writer access error, etc. | troubleshooting/calendar-issues.mdx |
| 13 | Pre/post buffers | P2 | ”Pre and Post buffers” | Section in calendars/availability-hours.mdx |
| 14 | Show seats per slot for class booking | P3 | ”Show seats per slot for Class booking on the booking widget” | Section in calendars/group-booking.mdx |
| 15 | In-app calendar view | P2 | ”In App Calendar view” | Section in calendars/overview.mdx |
| 16 | Calendar groups (5 articles) | P2 | ”Group Calendar Overview and Setup Guide”, etc. | calendars/calendar-groups.mdx |
| 17 | Appointment notes (create, sync across records) | P2 | ”How to Create & Manage Appointment Notes…” | calendars/appointment-notes.mdx |
| 18 | Appointment list view | P2 | ”How to Manage Appointments with Appointment List View” | Section in calendars/appointments.mdx |
4. DASHBOARDS & REPORTING
HAVE (covered)
- Dashboard overview →
dashboard/overview.mdx - Managing dashboards →
dashboard/managing-dashboards.mdx - Dashboard elements →
dashboard/dashboard-elements.mdx - Dashboard permissions →
dashboard/dashboard-permissions.mdx - Dashboard sharing →
dashboard/dashboard-sharing.mdx - Dashboard theme →
dashboard/dashboard-theme.mdx - Date range filters →
dashboard/date-range-filters.mdx - Exporting dashboards →
dashboard/exporting-dashboards.mdx - Quick filters →
dashboard/quick-filters.mdx - Custom widgets →
dashboard/custom-widgets.mdx - Appointment widget →
dashboard/appointment-widget.mdx - Conversation widget →
dashboard/conversation-widget.mdx - Funnel widget →
dashboard/funnel-widget.mdx - Google Analytics widget →
dashboard/google-analytics-widget.mdx - Goal tracking →
dashboard/goal-tracking.mdx - Reputation widget →
dashboard/reputation-widget.mdx - Revenue widget →
dashboard/revenue-widget.mdx - Reporting overview →
reporting/overview.mdx - Ad reporting →
reporting/ads-reporting.mdx - Agent reporting →
reporting/agent-reporting.mdx - Appointment report →
reporting/appointment-report.mdx - Attribution reporting →
reporting/attribution-reporting.mdx - Call reporting →
reporting/call-reporting.mdx - Contact growth report →
reporting/contact-growth-report.mdx - Conversion reporting →
reporting/conversion-reporting.mdx - Custom reports →
reporting/custom-reports.mdx - Email reporting →
reporting/email-reporting.mdx - Facebook pixel →
reporting/facebook-pixel-reporting.mdx - Funnel reports →
reporting/funnel-reports.mdx - Google Analytics integration →
reporting/google-analytics-integration.mdx - Revenue reporting →
reporting/revenue-reporting.mdx - SMS reporting →
reporting/sms-reporting.mdx - Social media reporting →
reporting/social-media-reporting.mdx - Workflow reporting →
reporting/workflow-reporting.mdx - Audit reports →
reporting/audit-reports.mdx - Report scheduling →
reporting/report-scheduling.mdx - Reputation reporting →
reporting/reputation-reporting.mdx
GAP — New pages needed
| # | Topic | Priority | GHL article | Suggested path |
|---|---|---|---|---|
| 1 | Dashboard AI summary | P2 | ”Dashboard Summary AI” | Section in dashboard/managing-dashboards.mdx |
| 2 | Dashboard templates | P2 | ”How to Create Dashboard Templates” | dashboard/dashboard-templates.mdx |
| 3 | Clone/duplicate dashboards | P2 | ”How To Clone A Subaccount Dashboard” | Section in dashboard/managing-dashboards.mdx |
| 4 | Pin favorite dashboards | P3 | ”How To Pin Favorite Dashboards” | Section in dashboard/managing-dashboards.mdx |
| 5 | Embed external content on dashboards | P2 | ”How To Embed External Content On A Dashboard” | Section in dashboard/custom-widgets.mdx |
| 6 | Sales efficiency widget | P2 | ”How to Add and Utilize the New Sales Efficiency Widget” | dashboard/sales-efficiency-widget.mdx |
| 7 | Insight widgets | P2 | ”How to Add Insight Widgets to Your Dashboard from Key Pages” | Section in dashboard/custom-widgets.mdx |
| 8 | Custom metrics for dashboard reports | P2 | ”How to Create and Use Custom Metrics For Dashboard Reports” | Section in reporting/custom-reports.mdx |
| 9 | Visitor data widgets | P2 | ”Visitor Data Widgets” | dashboard/visitor-data-widget.mdx |
| 10 | Table chart widgets | P3 | ”How to use Table Charts for Dashboard Widgets” | Section in dashboard/custom-widgets.mdx |
| 11 | Payments widget | P2 | ”Payments Widget - Dashboard” | dashboard/payments-widget.mdx |
| 12 | Email widgets | P2 | ”Email Widgets” | dashboard/email-widget.mdx |
| 13 | Marketing audit reports | P2 | ”How to Use Local Marketing Audits & Compare Reports…” | reporting/marketing-audit-reports.mdx |
| 14 | Sales velocity in agent reporting | P2 | ”Understanding Sales Velocity In Agent Reporting” | Section in reporting/agent-reporting.mdx |
| 15 | Chat widget attribution | P2 | ”Chat Widget Attribution” | Section in reporting/attribution-reporting.mdx |
| 16 | Custom report template library | P2 | ”Template Library for Custom Reports” | Section in reporting/custom-reports.mdx |
| 17 | Dashboard timezone switching | P3 | ”How to switch Timezones for your Dashboards” | Section in dashboard/managing-dashboards.mdx |
| 18 | Set default dashboard | P3 | ”How to set a Default Dashboard” | Section in dashboard/managing-dashboards.mdx |
5. WORKFLOWS & AUTOMATIONS
HAVE (covered)
- Overview →
automation/overview.mdx - Workflow builder →
automation/workflow-builder.mdx - Advanced workflow builder →
automation/advanced-workflow-builder.mdx - Workflow triggers (general) →
automation/workflow-triggers.mdx - Workflow actions (general) →
automation/workflow-actions.mdx - If/Else conditions →
automation/if-else-conditions.mdx - Wait actions →
automation/wait-actions.mdx - Goal events →
automation/goal-events.mdx - Drip sequences →
automation/drip-sequences.mdx - Enrollment settings →
automation/enrollment-settings.mdx - Trigger links →
automation/trigger-links.mdx - Workflow recipes →
automation/workflow-recipes.mdx - Workflow templates →
automation/workflow-templates.mdx - Workflow history →
automation/workflow-history.mdx - Workflow statistics →
automation/workflow-statistics.mdx - Workflow folders →
automation/workflow-folders.mdx - Workflow troubleshooting →
automation/workflow-troubleshooting.mdx - SMS campaigns →
automation/sms-campaigns.mdx - Custom webhooks →
automation/custom-webhooks.mdx - Inbound webhooks →
automation/inbound-webhooks.mdx - Premium actions →
automation/premium-actions.mdx - Zapier integration →
automation/zapier-integration.mdx - Make integration →
automation/make-integration.mdx
GAP — New pages needed
| # | Topic | Priority | GHL coverage | Suggested path |
|---|---|---|---|---|
| 1 | Individual trigger reference (30+ triggers) | P1 | Each trigger has own article | automation/triggers/ directory — or comprehensive reference page |
| 2 | Individual action reference (40+ actions) | P1 | Each action has own article | automation/actions/ directory — or comprehensive reference page |
| 3 | Workflow AI builder (generate/edit with AI) | P1 | 4 articles | automation/workflow-ai.mdx |
| 4 | A/B split action (up to 5 paths) | P2 | ”Workflow Action - Split” | Section in automation/workflow-actions.mdx |
| 5 | Go To action | P2 | ”Workflow Action - Go To” | Section in automation/workflow-actions.mdx |
| 6 | Math/Number/Date/Text formatter actions | P2 | 4 separate articles | automation/formatter-actions.mdx |
| 7 | Google Sheets workflow action | P2 | 3 articles | automation/google-sheets-action.mdx |
| 8 | Error notifications in workflows | P2 | ”Error Notifications in Workflows” | Section in automation/workflow-troubleshooting.mdx |
| 9 | Workflow folder permissions | P2 | ”Workflow Folder Permission” | Section in automation/workflow-folders.mdx |
| 10 | Send recurring invoices via workflows | P2 | ”How to Send Recurring Invoices Using Workflows” | Section in automation/workflow-actions.mdx |
| 11 | Proposal templates in workflows | P2 | ”Proposal Templates and Send Proposals inside Workflows” | automation/proposal-actions.mdx |
| 12 | Company-based workflows | P2 | ”Company-Based Workflows: Triggers & Actions” | automation/company-workflows.mdx |
| 13 | Cross-object workflow actions | P2 | ”Cross-Object Workflow Actions: Add, Remove & Find” | Section in automation/workflow-actions.mdx |
| 14 | Log external calls action | P3 | ”Workflow Actions - Log External Calls” | Section in automation/workflow-actions.mdx |
| 15 | Stop on response / disable voicemail detect | P2 | ”Workflow Setting - Stop On Response…” | Section in automation/enrollment-settings.mdx |
6. AI FEATURES
HAVE (covered)
- AI overview →
ai-agents/overview.mdx+ai/overview/(full section) - Conversation AI →
ai-agents/conversation-ai.mdx+ai/conversation-ai/(6 pages) - Voice AI →
ai-agents/voice-ai.mdx+ai/voice-ai/(9 pages) - Content AI →
ai-agents/content-ai.mdx+ai/content-ai/(4 pages) - Reviews AI →
ai-agents/reviews-ai.mdx - Knowledge base →
ai-agents/knowledge-base.mdx+ai/conversation-ai/knowledge-base.mdx - Bot settings →
ai-agents/bot-settings.mdx - Train your bot →
ai-agents/train-your-bot.mdx - Flow-based builder →
ai-agents/flow-based-builder.mdx - Conversation AI dashboard →
ai-agents/conversation-ai-dashboard.mdx - Conversation AI actions →
ai-agents/conversation-ai-actions.mdx - AI pricing →
ai/overview/pricing.mdx - AI models →
ai/overview/models.mdx - Prompt engineering →
ai/prompt-engineering/(6 pages) - Prompt library →
ai/prompt-library/(9 pages) - Trust & safety →
ai/trust-safety/(6 pages) - Use cases →
ai/use-cases/(9 pages) - Workflow AI →
ai/workflow-ai/(4 pages)
GAP — New pages needed
| # | Topic | Priority | GHL coverage | Suggested path |
|---|---|---|---|---|
| 1 | Ask AI assistant / Agent Studio | P1 | 3 articles | ai-agents/ask-ai.mdx |
| 2 | Voice AI outbound calling (dashboard + compliance) | P1 | 3 articles | ai/voice-ai/outbound-calling.mdx |
| 3 | Voice AI voice selection / ElevenLabs imports | P2 | ”Voice AI Voice Selection & ElevenLabs” | ai/voice-ai/voice-selection.mdx |
| 4 | Voice AI custom actions | P2 | ”Voice AI Custom Actions” | Section in ai/voice-ai/creating-agents.mdx |
| 5 | Voice AI multi-language (26 languages) | P2 | ”Voice AI Multi-Language Support” | Section in ai/advanced/multi-language.mdx |
| 6 | Voice AI translation service | P2 | ”Voice AI Translation Service for Call Transcript & Summary” | Section in ai/voice-ai/creating-agents.mdx |
| 7 | Voice AI permissions | P2 | ”Voice AI Granular Permissions Setup” | Section in ai/voice-ai/creating-agents.mdx |
| 8 | Voice AI public APIs | P3 | ”Voice AI Public APIs Overview” | Section in ai/advanced/api-reference.mdx |
| 9 | Conversation AI guided form-based setup | P2 | ”Guided Form-Based Setup” | Section in ai/conversation-ai/bot-setup.mdx |
| 10 | Conversation AI auto-pilot mode | P2 | ”Auto-Pilot Mode in Conversation AI” | Section in ai/conversation-ai/overview.mdx |
| 11 | Conversation AI multiple calendars booking | P2 | ”Multiple Calendars Support” | Section in ai/voice-ai/appointment-booking.mdx |
| 12 | Conversation AI transfer bot action | P2 | ”Transfer Bot Action” | Section in ai-agents/conversation-ai-actions.mdx |
| 13 | Conversation AI human handover | P2 | ”Human Handover Action” | Section in ai-agents/conversation-ai-actions.mdx |
| 14 | Conversation AI auto follow-up | P2 | ”Auto Follow-Up Action” | Section in ai-agents/conversation-ai-actions.mdx |
| 15 | Document support in knowledge base (DOC/DOCX/PDF) | P2 | ”Document Support in Knowledge Base” | Section in ai-agents/knowledge-base.mdx |
| 16 | Auto refresh knowledge base links | P3 | ”Auto Refresh of Knowledge Base Trained Links” | Section in ai-agents/knowledge-base.mdx |
| 17 | Reviews AI suggestive vs auto-pilot modes | P2 | ”Maximizing Customer Engagement with Reviews AI” | Section in ai-agents/reviews-ai.mdx |
| 18 | AI-powered review summaries | P2 | ”Generate AI-Powered Review Summaries” | Section in ai-agents/reviews-ai.mdx |
| 19 | Funnel creation agent in Ask AI | P2 | ”Funnel Creation Agent in Ask AI” | Section in ai-agents/ask-ai.mdx |
| 20 | AI marketplace templates | P3 | ”Conversation AI and Voice AI Templates on the Marketplace” | Section in ai-agents/overview.mdx |
7. CONVERSATIONS
HAVE (covered)
- Overview →
conversations/overview.mdx - Sending messages →
conversations/sending-messages.mdx - Email threads →
conversations/email-threads.mdx - WhatsApp (7 pages) →
conversations/whatsapp-*.mdx - Social messaging →
conversations/social-messaging.mdx - Live chat →
conversations/live-chat.mdx - Call recording →
conversations/call-recording.mdx - Call quality →
conversations/call-quality.mdx - Conversation assignment →
conversations/conversation-assignment.mdx - Conversation labels →
conversations/conversation-labels.mdx - Filters and bulk actions →
conversations/filters-and-bulk-actions.mdx - Internal comments →
conversations/internal-comments.mdx - Snippets →
conversations/snippets.mdx - Templates →
conversations/templates.mdx - Scheduled messages →
conversations/scheduled-messages.mdx - Do not disturb →
conversations/do-not-disturb.mdx - Voicemail →
conversations/voicemail.mdx - Bot status →
conversations/bot-status.mdx - SMS compliance →
conversations/sms-compliance.mdx - SMS metrics →
conversations/sms-metrics.mdx - SMS troubleshooting →
conversations/sms-troubleshooting.mdx - Two-way SMS →
conversations/two-way-sms.mdx - Attachments →
conversations/attachments.mdx - Contact details panel →
conversations/contact-details-panel.mdx - Contact engagement score →
conversations/contact-engagement-score.mdx - Activity cards →
conversations/activity-cards.mdx - Manual actions →
conversations/manual-actions.mdx - Requesting payment →
conversations/requesting-payment.mdx - Trigger links →
conversations/trigger-links.mdx - Unread management →
conversations/unread-management.mdx - Conversations settings →
conversations/conversations-settings.mdx
GAP — New pages needed
| # | Topic | Priority | GHL coverage | Suggested path |
|---|---|---|---|---|
| 1 | Group chat for SMS | P2 | ”Conversations: Group Chat for SMS” | conversations/group-chat.mdx |
| 2 | Inbound call routing explained | P1 | ”Inbound Call Routing Explained” | conversations/inbound-call-routing.mdx |
| 3 | Missed call text back setup | P1 | 2 articles | conversations/missed-call-text-back.mdx |
| 4 | Custom dispositions for voice calls | P2 | ”Custom Dispositions for Voice Calls” | conversations/call-dispositions.mdx |
| 5 | Phone dialer / softphone overview | P2 | ”The Phone Dialer Overview” + “Outbound Calls with Dialer” | Expand getting-started/the-dialer.mdx |
| 6 | Facebook/Instagram comment automation | P2 | 2 articles + FAQ | conversations/comment-automation.mdx |
| 7 | Web chat in conversations setup | P2 | ”Web Chat inside Conversations” | Section in conversations/live-chat.mdx |
8. CHAT WIDGET
HAVE (covered)
- Overview →
chat-widget/overview.mdx - Installation →
chat-widget/installation.mdx - Customization →
chat-widget/customization.mdx - Chat settings →
chat-widget/chat-settings.mdx - AI chat →
chat-widget/ai-chat.mdx
GAP — New pages needed
| # | Topic | Priority | GHL coverage | Suggested path |
|---|---|---|---|---|
| 1 | Multiple chat widgets on same website | P2 | ”Add Multiple Chat Widgets to the Same Website” | Section in chat-widget/installation.mdx |
| 2 | Platform-specific install guides (Squarespace, Wix, Weebly) | P2 | 3 separate articles | chat-widget/platform-guides.mdx |
| 3 | Chat widget office hours / business hours | P2 | ”Chat Widget Office Hours for Live Chat” | Section in chat-widget/chat-settings.mdx |
| 4 | File attachments in live chat | P3 | ”Chat Widget: Using File Attachments in Live Chat” | Section in chat-widget/chat-settings.mdx |
| 5 | Voice AI chat widget | P2 | 3 articles | Section in chat-widget/ai-chat.mdx |
| 6 | All-in-one chat widget overview | P2 | ”How to Use the All-in-One Chat Widget” | Section in chat-widget/overview.mdx |
| 7 | Facebook/Instagram/WhatsApp chat widgets | P2 | 2 articles | Section in chat-widget/installation.mdx |
SECTIONS 9-12: PENDING (waiting for research agents)
- Marketing & Email (agent 2)
- Sites & Payments (agent 4)
- Settings & Account (agent 5)
RUNNING SUMMARY
| Category | GHL articles | HoopAI pages | Gaps identified |
|---|---|---|---|
| Contacts & CRM | ~40 | 17 | 14 |
| Opportunities | ~19 | 13 | 6 |
| Calendars | ~103 | 20 | 18 |
| Dashboards & Reporting | ~69 | 37 | 18 |
| Workflows & Automations | ~100 | 23 | 15 |
| AI Features | ~55 | 40+ | 20 |
| Conversations | ~30 | 31 | 7 |
| Chat Widget | ~15 | 5 | 7 |
| Marketing & Email | pending | — | — |
| Sites & Payments | pending | — | — |
| Settings & Account | pending | — | — |
| Total so far | ~431 | 186 | 105 gaps |
Top P1 gaps (must-fix first)
- Workflow trigger & action reference pages (individual docs for each trigger/action)
- Ask AI assistant / Agent Studio
- Voice AI outbound calling
- Restore deleted contacts
- GDPR consent tracking
- Calendar troubleshooting
- Inbound call routing
- Missed call text back