> ## Documentation Index
> Fetch the complete documentation index at: https://help.hoopai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# QR codes

> Generate, customize, track, and manage QR codes for any URL, form, contact, or action in the Hoop platform.

QR codes let you share information instantly with a scan — directing customers to a website, collecting reviews, starting a text message, or providing contact details. The Hoop platform includes a full QR code generator with analytics, bulk creation, and download in multiple formats.

<Frame caption="QR Codes section in Sites">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/WAml1mOrQ-Qs9CGD/images/sites-qr-codes-overview-1.png?fit=max&auto=format&n=WAml1mOrQ-Qs9CGD&q=85&s=3a1781ff9c4fd608aca31335c5b278c4" alt="QR Codes overview" width="1608" height="169" data-path="images/sites-qr-codes-overview-1.png" />
</Frame>

## Creating a QR code

<Steps>
  <Step title="Navigate to Sites > QR Codes">
    Click **Sites** in the left sidebar, then select **QR Codes**. Click **Create QR Code** in the top-right corner.
  </Step>

  <Step title="Name the QR code">
    Give the QR code a recognizable name for easy identification later.
  </Step>

  <Step title="Select a type">
    Choose the type of action the QR code triggers when scanned. Available types include:

    * **Website URL** — link to any web page
    * **Call** — dial a phone number
    * **SMS** — open a pre-filled text message
    * **WhatsApp** — open a WhatsApp chat
    * **Email** — compose a pre-filled email
    * **Form or Survey** — open a form or survey from your account
    * **vCard / Contact info** — share contact details
    * **Wi-Fi credentials** — connect to a network
    * **Plain text** — display a text message
      Click **Next** to proceed.
  </Step>

  <Step title="Enter the required details">
    Each type requires specific input. For example:

    * A **Call** QR code needs a phone number
    * An **Email** QR code needs an email address, subject line, and message
    * A **Form or Survey** QR code requires selecting an existing form or survey
      Click **Next** to proceed.
  </Step>

  <Step title="Customize the design">
    Personalize the QR code appearance:

    * **Color** — choose a color that fits your brand
    * **Shape and form** — adjust the pattern shape
    * **Logo** — add your logo to the center of the QR code
    * **Page background** — set a background color or pattern
  </Step>

  <Step title="Download and save">
    Select a download format — **PNG**, **SVG**, or **PDF** — to save the file immediately. Click the **link icon** to copy a smart link to share digitally without sending the image file. Click **Save** to store the QR code in your account.
  </Step>
</Steps>

<Frame caption="Creating and customizing a QR code — name, type, design, and download in one flow">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/WAml1mOrQ-Qs9CGD/images/sites-qr-codes-create-1.gif?s=bc741ebd80644ad38096e2a13b70c9f8" alt="QR code creation" width="1376" height="704" data-path="images/sites-qr-codes-create-1.gif" />
</Frame>

***

## Download formats

| Format  | Best for                                                              |
| ------- | --------------------------------------------------------------------- |
| **PNG** | Digital use — higher PPI for sharper display                          |
| **SVG** | Infinitely scalable without quality loss; use editing tools to modify |
| **PDF** | Printing on A4 documents, posters, and flyers                         |

***

## QR code analytics

Click the **Analytics** button in the QR Codes section to view:

* Total number of scans
* Unique scans (first-time scanners)
* Scans over a selected time frame

From inside a QR code in the list view, hover to access the edit button. Click the three-dot icon to move, delete, or download the QR code.

<Frame caption="QR code analytics — total and unique scan counts over time by code and campaign">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uCdCimKFr6Ug8R7X/images/sites-analytics-dashboard-1.png?fit=max&auto=format&n=uCdCimKFr6Ug8R7X&q=85&s=34cf743dde5b703f0180ca3f072c4b23" alt="QR code analytics" width="1585" height="847" data-path="images/sites-analytics-dashboard-1.png" />
</Frame>

***

## Bulk creation

Use **Bulk Creation** to generate multiple QR codes at once in the background while you continue working. Make changes to individual codes after the batch is created.

***

## Organizing QR codes

Create **Folders** to group QR codes by campaign, event, or use case. Double-click a folder to open it. Folders can have sub-folders for deeper organization.

<AccordionGroup>
  <Accordion title="Business card QR code">
    Use the **vCard** type to encode your contact details — name, phone, email, and website — so people can add you to their contacts with a single scan.
  </Accordion>

  <Accordion title="Review collection">
    Create a **Website URL** QR code pointing to your Google Business or review page. Print it on receipts, menus, or table tents to make it effortless for customers to leave a review.
  </Accordion>

  <Accordion title="Form or survey on printed materials">
    Create a **Form or Survey** QR code and link it to a feedback form or intake form. Print the QR code on packaging, event materials, or in-store signage to capture leads and responses offline.
  </Accordion>
</AccordionGroup>

<Tip>
  Use the **SVG** format when creating QR codes for print materials at large sizes. SVG scales infinitely without pixelation, ensuring the QR code scans cleanly regardless of print size.
</Tip>