> ## Documentation Index
> Fetch the complete documentation index at: https://help.hoopai.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Add-ons and premium features
> Premium add-ons, capacity upgrades, marketplace apps, and optional features available on HoopAI.
Add-ons are optional features that extend your HoopAI plan. Most can be enabled or disabled at any time from **Settings → Billing → Add-Ons**.
***
## Communication add-ons
| Add-on | Cost | What it does |
| ------------------------ | ------------------------------- | -------------------------------------------------------------------------------------------------- |
| **WhatsApp Business** | \$10.00/mo + per-message usage | Two-way WhatsApp messaging, broadcasts, and automated responses. Requires a Meta Business account. |
| **LC Phone** | \$6.00/mo base + usage | Enhanced phone system with call tracking, IVR, ring groups, call whisper, and advanced routing. |
| **LC Email** | $10.00/mo + $0.675/1,000 emails | Dedicated email sending domain with isolated sender reputation. |
| **Dedicated sending IP** | \$59.00/mo per domain | A dedicated IP for email. Enterprise plan only. |
For detailed per-minute and per-message rates, see [Conversations Pricing](/settings/pricing-conversations).
***
## Capacity add-ons
Expand beyond your plan's included limits.
| Add-on | Cost | Notes |
| ----------------------------- | --------------------- | ------------------------------------------------------- |
| **Additional users** | $15–$45/user/mo | Starter: $45 · Pro: $30 · Enterprise: \$15 |
| **Additional phone numbers** | $1.15–$2.15/number/mo | Local: $1.15 · Toll-free: $2.15 · International: varies |
| **Additional custom domains** | $10–$20/domain/mo | Beyond plan-included domain limit |
| **Additional file storage** | $2–$5/GB/mo | Beyond plan-included storage |
***
## AI add-ons
Optional AI features. Full token-based pricing on the [AI Pricing](/settings/pricing-ai) page.
| Add-on | Rate | Plans |
| ------------------------------ | ---------------------------------- | --------------- |
| **Conversation AI** | Token-based (or \$49/mo unlimited) | Pro, Enterprise |
| **Content AI credits** | \$0.0945/1,000 words | All plans |
| **Voice AI** | \$0.06/min engine + tokens | Pro, Enterprise |
| **Voice AI Unlimited** | \$97/mo | Pro, Enterprise |
| **Reviews AI** | \$0.01/response | Pro, Enterprise |
| **Workflow AI (Starter plan)** | \$10/mo (10,000 executions) | Pro, Enterprise |
| **AI image generation** | \$0.063/image | Pro, Enterprise |
***
## Business presence add-ons
### Online Listings (Yext-powered)
Manage your business listings across 60+ directories — Google, Bing, Yelp, Apple Maps, Facebook, and more.
| Billing period | Cost |
| -------------- | ---------- |
| **Monthly** | \$30.00/mo |
| **6 months** | \$150.00 |
| **Annual** | \$300.00 |
Includes: Citation building, listing sync, duplicate suppression, keyword tracking, and SEO audit reports. Billed per location.
### Reputation management
Included in Pro and Enterprise plans. Starter plan covers 1 location.
***
## Website and hosting add-ons
### WordPress hosting
| Plan | Monthly cost | Includes |
| ------------------- | ------------ | -------------------------------------- |
| **Single site** | \$10.00/mo | 1 WordPress site, managed hosting, SSL |
| **25 sites** | \$220.00/mo | 25 WordPress sites |
| **Unlimited sites** | \$497.00/mo | Unlimited WordPress sites |
***
## Branded mobile app
Publish your own branded iOS and Android app powered by HoopAI. Your clients use your branded app instead of the standard platform interface.
| Billing period | Cost |
| -------------- | ------------------ |
| **Monthly** | \$497.00/mo |
| **Quarterly** | \$1,491.00/quarter |
| **Annual** | \$4,970.00/year |
**Requirements:** Enterprise plan.
**What's included:**
* Custom branding (name, logo, colors, app icon)
* Listings on both Apple App Store and Google Play Store
* Monthly updates for OS and store compliance
* Push notification support
The app layout and feature set are fixed. Customization is limited to branding — name, colors, and logo.
***
## Marketplace add-ons
The HoopAI Marketplace offers integrations, workflow templates, snapshots, and partner-built tools.
| Category | Examples | Pricing |
| ---------------------- | ----------------------------------------------------------- | ------------------------ |
| **Workflow templates** | Lead nurture sequences, booking flows | Free or one-time |
| **Snapshot packages** | Industry-specific pre-builds (real estate, dental, med spa) | One-time or subscription |
| **Integrations** | Payment gateways, scheduling tools, data enrichment | Free or monthly |
| **Custom apps** | Specialty tools from certified partners | Varies |
Browse at **Settings → Marketplace** or from the sidebar → **Marketplace**.
Marketplace charges appear as separate line items on your invoice. HoopAI does not mark up marketplace pricing — you pay the developer's rate directly.
***
## Other add-ons
| Add-on | Rate | Description |
| ------------------------------ | ----------------------------------- | --------------------------------------------------------------------- |
| **Premium workflow actions** | $0.01–$0.04/execution | Advanced workflow steps, premium integrations, multi-channel triggers |
| **Address autocomplete** | $0.00297/search + $0.00525/API call | Autocomplete for address input fields in forms and funnels |
| **Ad Manager** | Free | Facebook and Google ad reporting and management |
| **Email address verification** | \$2.50 per 1,000 | Verify contact email validity before sending |
***
## How to enable or disable an add-on
Go to **Settings → Billing → Add-Ons**.
Browse available add-ons. Some require a minimum plan tier — those show a badge indicating which plan is needed.
Click **Enable**. Review the prorated charge for the current cycle and confirm. The add-on activates immediately.
To disable, go to **Settings → Billing → Add-Ons → Active Add-Ons**, click **Disable**, and confirm. The add-on stays active until the end of your current billing cycle — no partial refund is issued.
***
## Frequently asked questions
Some add-ons offer a 7–14 day free trial. Check the add-on's detail page in **Settings → Billing → Add-Ons** for trial availability.
Yes. When you enable an add-on, you are charged a prorated amount for the remaining days in your billing cycle. Future cycles charge the full monthly rate.
Yes. Go to **Settings → Billing → Usage Limits** to set a monthly cap on any usage-based add-on. When the cap is reached, the feature pauses until your next billing cycle.
Add-ons are billed monthly regardless of whether your base plan is monthly or annual.
Yes. Go to **Settings → Phone Numbers**, select the number, and click **Transfer**. The number retains its configuration during the transfer.