> ## Documentation Index
> Fetch the complete documentation index at: https://help.hoopai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Email signatures

> Create and manage email signatures for conversations and campaigns in the HoopAI platform.

Email signatures are appended to outgoing emails, providing a professional footer with your name, title, contact information, and branding. Each user can have their own signature.

## Accessing signature settings

Navigate to **Settings > My Profile > Email Signature** to create or edit your personal email signature.

## Creating a signature

<Steps>
  <Step title="Open the signature editor">
    In **Settings > My Profile**, scroll to the **Email Signature** section and click **Edit**.
  </Step>

  <Step title="Design your signature">
    Use the rich text editor to build your signature. Include:

    * **Name and title** — your full name and job title
    * **Contact information** — phone number, email address
    * **Company details** — company name, address, website
    * **Logo or headshot** — upload an image for visual branding
    * **Social links** — link to LinkedIn, Twitter/X, or other profiles
  </Step>

  <Step title="Save">
    Click **Save** to apply the signature to your outgoing emails.
  </Step>
</Steps>

## HTML signatures

For advanced formatting, switch to the HTML editor:

1. In the signature editor, click **HTML** or **Source** to toggle to raw HTML mode
2. Paste your custom HTML signature code
3. Preview the result and click **Save**

HTML signatures support tables, inline styles, and embedded images via URL. Avoid external CSS stylesheets, as email clients strip them.

<Tip>
  Use a signature generator tool to build a polished HTML signature, then paste the code into the HTML editor. This ensures consistent rendering across email clients.
</Tip>

## Assigning signatures per user

Each user in the account can have their own signature:

1. The user navigates to **Settings > My Profile > Email Signature**
2. They create or edit their personal signature
3. The signature is applied automatically to emails sent by that user

Account administrators can also set a default signature template that new users inherit when their accounts are created.

## Using in conversations vs. campaigns

| Context             | Behavior                                                                                                                                                                                   |
| ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Conversations**   | Your personal email signature is appended to every email sent from the Conversations inbox                                                                                                 |
| **Email campaigns** | Campaign emails use the signature configured in the campaign builder's footer settings. Your personal signature is not automatically included — add it to the campaign template if desired |
| **Workflow emails** | Workflow email actions can include the sending user's signature via the `{{user.signature}}` merge tag                                                                                     |

## Mobile signature

Emails sent from the HoopAI mobile app use the same signature configured in your profile settings. There is no separate mobile-only signature — changes made on desktop apply to mobile and vice versa.

<Note>
  If your signature includes images hosted on external URLs, ensure those URLs remain accessible. Broken image links result in missing visuals in your signature across all outgoing emails.
</Note>