> ## Documentation Index
> Fetch the complete documentation index at: https://help.hoopai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Domains and URL redirects

> Connect custom domains to your funnels and websites, and configure URL redirects in the HoopAI Platform.

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</div>

The Domains & URL Redirects section lets you connect your own domains to the pages you build in Hoop — funnels, websites, and landing pages — so they appear under your brand instead of a platform subdomain.

<Frame caption="Domains and URL Redirects — connected custom domains and redirect management">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/fpcCfUClUku7SftL/images/settings-domains-url-redirects.png?fit=max&auto=format&n=fpcCfUClUku7SftL&q=85&s=f1a5652faeee4f46089bdc3697cb605f" alt="Domains and URL redirects" width="1602" height="604" data-path="images/settings-domains-url-redirects.png" />
</Frame>

## Accessing domains and URL redirects

Go to **Settings** in the left sidebar, then select **Domains & URL Redirects**.

***

## Connecting a custom domain

<Steps>
  <Step title="Open domains settings">
    Navigate to **Settings → Domains & URL Redirects**.
  </Step>

  <Step title="Click add domain">
    Click **Add Domain** and enter your domain or subdomain (e.g. `pages.yourcompany.com`).
  </Step>

  <Step title="Add the DNS record">
    The platform provides a CNAME record. Log in to your domain registrar (GoDaddy, Namecheap, Cloudflare, etc.) and add this record to your DNS settings.
  </Step>

  <Step title="Verify the domain">
    Return to the platform and click **Verify**. DNS changes can take up to 48 hours to propagate, but usually complete within a few hours.
  </Step>

  <Step title="Assign to a site or funnel">
    Once verified, you can assign the domain to a specific funnel or website from the Sites builder.
  </Step>
</Steps>

***

## Subdomains vs. root domains

| Type            | Example                 | Notes                                                                           |
| --------------- | ----------------------- | ------------------------------------------------------------------------------- |
| **Subdomain**   | `pages.yourcompany.com` | Recommended — easiest to set up with a CNAME record                             |
| **Root domain** | `yourcompany.com`       | Requires A record or ALIAS record; some registrars do not support ALIAS records |

<Tip>
  Using a subdomain like `go.yourcompany.com` or `pages.yourcompany.com` is the simplest approach and works with all major domain registrars.
</Tip>

<Frame caption="Domain management — verified domains assigned to funnels with HTTPS provisioned automatically">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/fpcCfUClUku7SftL/images/settings-domains-manage.png?fit=max&auto=format&n=fpcCfUClUku7SftL&q=85&s=843f28b19ec42a77235231583ed91ace" alt="Domain management" width="1604" height="660" data-path="images/settings-domains-manage.png" />
</Frame>

***

## Setting up URL redirects

URL redirects forward traffic from one URL to another. Use them to:

* Redirect old page URLs to new ones after a site restructure
* Create short, memorable links that redirect to longer funnel URLs
* Handle domain migrations without breaking existing links

### Creating a redirect

1. Go to **Settings → Domains & URL Redirects → Redirects**
2. Click **Add Redirect**
3. Enter the **source URL** (the URL you want to redirect from)
4. Enter the **destination URL** (where traffic should be sent)
5. Select the redirect type:
   * **301** — permanent redirect (preferred for SEO)
   * **302** — temporary redirect
6. Click **Save**

<Frame caption="URL redirects — create 301 or 302 redirects from old URLs to new destinations for seamless migrations">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/dif11QvMekN9AcKH/images/settings-external-tracking.png?fit=max&auto=format&n=dif11QvMekN9AcKH&q=85&s=98dd32a527deefdb48e2419ed0d27048" alt="URL redirects" width="1580" height="826" data-path="images/settings-external-tracking.png" />
</Frame>

***

## SSL certificates

All custom domains connected through the platform are automatically provisioned with SSL certificates (HTTPS). No manual configuration is required.

***

## Domain purchase through HoopAI

You can purchase a domain directly through the HoopAI platform without needing a third-party registrar:

1. Go to **Settings > Domains & URL Redirects**
2. Click **Purchase Domain**
3. Search for your desired domain name to check availability
4. Select the domain and complete the purchase
5. The domain is automatically connected to your account — no DNS configuration required

Domains purchased through the platform are fully managed within your account, including renewal and DNS settings.

## Domain transfer

### Transferring a domain into HoopAI

To transfer an existing domain from another registrar into the platform:

1. Unlock the domain at your current registrar
2. Request the EPP/authorization code from your current registrar
3. In **Settings > Domains & URL Redirects**, click **Transfer Domain**
4. Enter the domain name and the authorization code
5. Follow the prompts to complete the transfer (transfers typically take 5-7 days)

### Transferring a domain out of HoopAI

To transfer a domain purchased through the platform to another registrar:

1. Contact support to unlock the domain and obtain the authorization code
2. Initiate the transfer at your new registrar using the authorization code
3. Approve the transfer confirmation email

## Domain Connect

Domain Connect simplifies DNS configuration by automatically setting up the required DNS records for your domain. If your domain registrar supports Domain Connect:

1. In **Settings > Domains & URL Redirects**, click **Add Domain**
2. Enter your domain name
3. If the registrar supports Domain Connect, a **Connect Automatically** option appears
4. Click it and authorize the DNS changes at your registrar
5. Records are configured automatically — no manual CNAME or A record entry required

Domain Connect is supported by GoDaddy, 1&1 IONOS, and several other major registrars.

***

## Related articles

* [Business profile](/settings/business-profile)
* [Email services](/settings/email-services)
* [External tracking](/settings/external-tracking)