> ## Documentation Index
> Fetch the complete documentation index at: https://help.hoopai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# PayPal integration

> Connect PayPal to accept payments on order forms, invoices, and checkout pages in the HoopAI platform.

PayPal integration lets you accept payments through one of the world's most recognized payment platforms. Customers can pay using their PayPal balance, linked bank account, or credit/debit card through the PayPal checkout flow — without needing to enter card details directly on your page.

## Setting up PayPal

<Steps>
  <Step title="Navigate to payment integrations">
    Go to **Payments > Payment Integrations** in the HoopAI platform.
  </Step>

  <Step title="Connect PayPal">
    Find PayPal in the integrations list and click **Connect**. You will be redirected to PayPal to authorize the connection.
  </Step>

  <Step title="Authorize with your PayPal Business account">
    Log in to your PayPal Business account and grant the HoopAI platform permission to process payments. A personal PayPal account will not work — you need a Business account.
  </Step>

  <Step title="Confirm the connection">
    After authorization, you are redirected back to HoopAI. The integration status shows **Connected**.
  </Step>
</Steps>

## Supported payment types

| Payment type              | PayPal supported?                |
| ------------------------- | -------------------------------- |
| **Order forms (funnels)** | Yes                              |
| **Invoices**              | Yes                              |
| **Payment links**         | Yes                              |
| **One-time payments**     | Yes                              |
| **Subscriptions**         | Limited — check your PayPal plan |
| **Text-to-Pay**           | No                               |

## PayPal on order forms

When PayPal is connected and enabled on a funnel order form:

1. The PayPal button appears alongside the standard credit card payment option.
2. The customer clicks the PayPal button and is redirected to PayPal to complete payment.
3. After payment, the customer is returned to your funnel's next step (thank-you page or upsell).

To enable PayPal on an order form, open the order form element settings in the builder and toggle **PayPal** on under payment methods.

## PayPal for invoices

When creating or sending an invoice:

1. PayPal appears as an available payment method if the integration is connected.
2. The customer receives the invoice and can choose to pay via PayPal or credit card.
3. Payment confirmation is recorded in **Payments > Transactions**.

## Fees

PayPal charges its own transaction fees on top of any HoopAI platform fees. Standard PayPal Business rates apply — typically 2.9% + \$0.30 per domestic transaction, with higher rates for international payments. Check your PayPal account for your specific rate.

## PayPal vs Stripe

| Feature                  | PayPal                       | Stripe                                 |
| ------------------------ | ---------------------------- | -------------------------------------- |
| **Customer recognition** | Very high — trusted globally | Lower brand awareness among consumers  |
| **Subscription support** | Limited                      | Full support                           |
| **Payment methods**      | PayPal balance, bank, cards  | Cards, ACH, Apple Pay, Google Pay      |
| **Checkout flow**        | Redirects to PayPal          | Stays on your page                     |
| **Refund processing**    | Via PayPal dashboard         | Via HoopAI or Stripe dashboard         |
| **Recurring billing**    | Basic                        | Advanced (retries, proration, dunning) |

<Tip>
  Offer both Stripe and PayPal on your order forms. Some customers strongly prefer PayPal, and offering it as an option can increase conversion rates by 5-15% depending on your audience.
</Tip>

<Note>
  PayPal integration requires a PayPal Business account. Personal PayPal accounts cannot be used for merchant payments. Upgrade to a Business account at paypal.com if needed.
</Note>