> ## Documentation Index
> Fetch the complete documentation index at: https://help.hoopai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Payments and POS on the HoopAI mobile app

> Accept Tap to Pay, manage invoices, and run your POS on the HoopAI mobile app. Full payments suite for iOS and Android.

The HoopAI mobile app includes a complete payments suite — from a full point-of-sale (POS) system to invoice management, estimates, documents, and contracts. Accept payments anywhere with Tap to Pay, card readers, or manual entry — no additional hardware required.

From the navigation, tap the **Payments icon (\$)** to open the POS.

<Frame caption="HoopAI mobile app — payments section navigation">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-nav-main.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=26dd7436cee2a6c1e29cd09343ca20ca" alt="Mobile nav" width="527" height="434" data-path="images/mobile-app-nav-main.png" />
</Frame>

## Point of sale (POS)

The POS is designed for fast in-person sales — enter a custom amount or select products from your catalog, add a customer, apply discounts or taxes, and collect payment in seconds.

<Frame caption="POS main screen — keypad and catalog view">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-pos-main.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=72fe3bcd7db7015c9b4409f269564de1" alt="POS main" width="1490" height="972" data-path="images/mobile-app-pos-main.png" />
</Frame>

### Adding items to a sale

The POS screen has two panels:

* **Keypad** — enter a custom dollar amount directly
* **Catalog tab** — select from your saved products and services inventory

<Frame caption="Product catalog — select from saved inventory">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-pos-catalog.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=c92415bac180b8b8931c979b12350a75" alt="POS catalog" width="1497" height="522" data-path="images/mobile-app-pos-catalog.png" />
</Frame>

<Frame caption="Add a product to the current sale">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-pos-add.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=7419636c788a7087f7c72c6c96540651" alt="POS add item" width="1081" height="878" data-path="images/mobile-app-pos-add.png" />
</Frame>

After adding all items, tap **Discount** to apply a percentage or fixed-amount discount before checkout.

### Adding a customer

Linking a customer to the sale allows you to track the transaction on their contact record.

<Frame caption="Add or search for a customer to link to the sale">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-pos-customer.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=7134cb8fbf4d0e1e1607727e840c1cb8" alt="POS customer" width="1299" height="773" data-path="images/mobile-app-pos-customer.png" />
</Frame>

### Payment methods

Tap **Choose Payment Instruments** to select how to collect payment:

<Frame caption="Payment method options — Tap to Pay, card on file, manual entry, hardware, cash, or invoice">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-pos-payment-method.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=1d02143b2e5c822a0c5729eb91c2f324" alt="Payment method" width="1499" height="833" data-path="images/mobile-app-pos-payment-method.png" />
</Frame>

<Frame caption="Additional payment options">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-pos-options.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=bcdb8bc3c9c45b64d5ae6b4d5b1c7cb1" alt="POS options" width="1348" height="561" data-path="images/mobile-app-pos-options.png" />
</Frame>

| Method                | Description                                       |
| --------------------- | ------------------------------------------------- |
| **Tap to Pay**        | Contactless NFC payment — no card reader required |
| **Cards on file**     | Charge a saved card via your connected processor  |
| **Manual card entry** | Enter card details directly on screen             |
| **Pay via hardware**  | Use a connected card reader device                |
| **Cash / check**      | Record an offline payment for bookkeeping         |
| **Invoice**           | Convert the sale to a formal invoice              |

### Viewing POS transaction history

Tap **Transaction History** inside the POS to see a record of all completed transactions. Tap any transaction to view a breakdown or issue a refund.

<Frame caption="POS transaction history — all completed sales">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-pos-transactions.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=bb0c8c0cf457a3d1097c4f2b43ed90b5" alt="POS transactions" width="600" height="457" data-path="images/mobile-app-pos-transactions.png" />
</Frame>

***

## POS on iPads and tablets

The POS is optimized for larger devices with a split-screen layout — left panel for the keypad or catalog, right panel for live checkout details. Supports both landscape and portrait orientations, making it compatible with tablet docks and external payment hardware.

<Note>
  iPad and tablet POS support requires HoopAI mobile app version 3.84.x or above.
</Note>

***

## Tap to Pay

Tap to Pay uses NFC technology built into your iPhone or Android device to accept contactless card payments — no card reader required.

<Frame caption="Tap to Pay — setup and configuration">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-pos-tap-to-pay.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=a205d0d4aa375fd3d6991e809799f37b" alt="Tap to pay" width="535" height="628" data-path="images/mobile-app-pos-tap-to-pay.png" />
</Frame>

<Frame caption="Tap to Pay — navigate to payment settings">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-pos-tap-setup.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=5e0d575a1ea48d137cd86194cd8acfd6" alt="Tap to pay nav" width="535" height="628" data-path="images/mobile-app-pos-tap-setup.png" />
</Frame>

<Frame caption="Tap to Pay — activate contactless payments">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-pos-tap-activate.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=8d79795af44ca5de23cc3cda2654ef3a" alt="Tap to pay activate" width="487" height="799" data-path="images/mobile-app-pos-tap-activate.png" />
</Frame>

<Steps>
  <Step title="Open the POS">
    Tap the card icon (\$) from the apps menu.
  </Step>

  <Step title="Add items and review the sale">
    Enter your total or add products from the catalog. Link a contact if applicable.
  </Step>

  <Step title="Select Tap to Pay as the payment method">
    Tap **Choose Payment Instruments** and select your **Tap to Pay** option.
  </Step>

  <Step title="Collect payment">
    Hold your customer's contactless card or device to the back of your phone. The transaction completes instantly.
  </Step>
</Steps>

***

## Automatic taxes

Automatic Taxes in Mobile Payments calculates tax rates instantly based on customer details and product tax codes — across multiple countries and jurisdictions, for invoices, POS transactions, and estimates.

<Frame caption="Automatic taxes — calculated based on product and customer location">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-pos-auto-taxes.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=cec9fa2df78a6081df03e3e7b89b0ec6" alt="Auto taxes" width="1531" height="665" data-path="images/mobile-app-pos-auto-taxes.png" />
</Frame>

To enable: open the mobile app settings, navigate to the payments section, and enable **Automatic Taxes**.

***

## Taxes and discounts

When creating a sale or invoice on mobile, you can:

* **Add discounts** — apply a percentage or fixed-amount discount
* **Apply taxes** — select applicable tax rates configured in your account settings
* **Automatic taxes** — if configured, taxes are calculated automatically based on product and location

***

## Invoices

The Invoices section provides full invoice management on your mobile device — create, send, track, and collect payment on invoices wherever you are.

<Frame caption="Invoices section — overview of paid and outstanding invoices">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-invoices-main.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=7d0fbea99a5d94e2bb0ade24230a682f" alt="Invoices main" width="1080" height="1037" data-path="images/mobile-app-invoices-main.png" />
</Frame>

<Frame caption="Invoice overview — paid, due, and overdue amounts at a glance">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-invoices-overview.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=ae8fc0c423bb66623e391772a22b19e2" alt="Invoice overview" width="768" height="1600" data-path="images/mobile-app-invoices-overview.png" />
</Frame>

### Searching invoices

Filter by **Invoices**, **Templates**, or **Recurring** using the tabs at the top.

<Frame caption="Search for a specific invoice by contact or amount">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-invoices-search.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=683ccf76990c7fdacaf1d5da8fbce60f" alt="Invoice search" width="764" height="740" data-path="images/mobile-app-invoices-search.png" />
</Frame>

### Creating and sending an invoice

Tap the **+** button to create a new invoice. Add line items, link a contact, set an issue date and due date, add terms and notes, then send via email or SMS.

<Frame caption="Add line items to a new invoice">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-invoices-add.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=30799ad1a90a74705e393b85fa24e369" alt="Invoice add items" width="764" height="740" data-path="images/mobile-app-invoices-add.png" />
</Frame>

<Frame caption="Set issue and due dates on the invoice">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-invoices-issue.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=a691eec3e8363a6caf507c6dd1a60677" alt="Invoice issue date" width="1080" height="1136" data-path="images/mobile-app-invoices-issue.png" />
</Frame>

<Frame caption="Review invoice before sending">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-invoices-review.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=26fdffaa7c3a09ce881c562d3878ce5b" alt="Invoice review" width="1019" height="1599" data-path="images/mobile-app-invoices-review.png" />
</Frame>

### Recording payments

Open an invoice and tap **Record Payment** to manually record a payment received outside the platform (e.g., cash, bank transfer, or check).

<Frame caption="Invoice payment — select payment card on file">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-invoices-pay-card.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=51ec6e1509ed949b72d944c7b0e5810e" alt="Record payment card" width="919" height="1600" data-path="images/mobile-app-invoices-pay-card.png" />
</Frame>

<Frame caption="Record payment — confirm the payment instrument">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-invoices-record-pay.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=355a72c182440dda19945ee66db703a9" alt="Record payment" width="1080" height="745" data-path="images/mobile-app-invoices-record-pay.png" />
</Frame>

### Refunds

From Transaction History, tap any completed transaction to view the itemized breakdown or issue a full or partial refund.

<Frame caption="Issue a refund from transaction history">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-invoices-refund.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=fed0a0659f7f879d347b011df9eddc78" alt="Invoice refund" width="1080" height="1082" data-path="images/mobile-app-invoices-refund.png" />
</Frame>

***

## Estimates

Create and send price estimates before issuing a formal invoice. From the apps menu, tap **Estimates** to browse, search, and manage your estimates.

<Frame caption="Estimates section — view, create, and manage estimates">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-estimates-main.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=3a72ce537b3c1b8bb13501f33ccfffc0" alt="Estimates main" width="1080" height="1311" data-path="images/mobile-app-estimates-main.png" />
</Frame>

### Creating and sending an estimate

<Frame caption="New estimate — add line items, quantities, and prices">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-estimates-new.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=1d96190464929d5fb210b85afac23886" alt="New estimate" width="761" height="1600" data-path="images/mobile-app-estimates-new.png" />
</Frame>

<Frame caption="Send the estimate via email or SMS">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-estimates-send.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=961946893665fe958f964559a834db18" alt="Send estimate" width="1064" height="842" data-path="images/mobile-app-estimates-send.png" />
</Frame>

<Steps>
  <Step title="Tap the + button in Estimates">
    Open the Estimates section and tap **+** to create a new estimate.
  </Step>

  <Step title="Add line items">
    Add descriptions, quantities, and prices for each item.
  </Step>

  <Step title="Link to a contact">
    Select the contact this estimate is for.
  </Step>

  <Step title="Review and send">
    Preview the estimate and send it via email or SMS.
  </Step>
</Steps>

### Estimate direct payments

Let customers pay the estimate amount directly without converting to a formal invoice first. When creating an estimate, add a **Direct Payment** option and send.

### Downloading estimates

Tap the three-dot menu on any estimate and select **Download** to save the estimate as a PDF to your device.

### Converting estimates to invoices

Tap the **Convert** button on any accepted estimate to generate a formal invoice from it automatically.

***

## Documents and contracts

Create and send documents or contracts from your mobile app using predefined templates, then collect in-person or remote signatures.

<Frame caption="Documents section — all documents and contracts">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-documents-main.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=b64b107835355293fe1ea29d3dbe8ee6" alt="Documents main" width="1080" height="1486" data-path="images/mobile-app-documents-main.png" />
</Frame>

<Frame caption="All documents — browse sent, signed, and draft documents">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-documents-all.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=b64550161acfd921fff48a6190bb87cb" alt="Documents all" width="766" height="1028" data-path="images/mobile-app-documents-all.png" />
</Frame>

<Note>
  Document templates must be saved on the desktop platform before they are available in the mobile app.
</Note>

<Steps>
  <Step title="Access documents">
    From the apps section, tap the **Documents** option.
  </Step>

  <Step title="Add a new document">
    Tap **Add New** to start a new document.

    <Frame caption="Add new document button">
      <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-documents-add.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=d28150fd52a516068d9991ad7abdeb95" alt="Add document" width="766" height="559" data-path="images/mobile-app-documents-add.png" />
    </Frame>
  </Step>

  <Step title="Select a template">
    Search for and select a template.

    <Frame caption="Select a document template">
      <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-documents-template.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=60979c1e161a57b98c5807aadb0bedb3" alt="Document template" width="1024" height="1600" data-path="images/mobile-app-documents-template.png" />
    </Frame>
  </Step>

  <Step title="Name the document">
    Enter a descriptive name for this specific document instance.

    <Frame caption="Name the document">
      <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-documents-name.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=7003ab82c9e568633622f6115942febb" alt="Document name" width="766" height="1600" data-path="images/mobile-app-documents-name.png" />
    </Frame>
  </Step>

  <Step title="Review and send">
    Review the document contents, then send it to the contact via email.

    <Frame caption="Review the document before sending">
      <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-documents-review.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=064ac342ec4396f49392bc9377426aeb" alt="Document review" width="762" height="1600" data-path="images/mobile-app-documents-review.png" />
    </Frame>

    <Frame caption="Send the document to the contact">
      <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-documents-send.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=1d72e161b1e8ef7ffba3bdcac18c106f" alt="Send document" width="760" height="1600" data-path="images/mobile-app-documents-send.png" />
    </Frame>
  </Step>
</Steps>

### Collecting in-person signatures

To collect a signature on your mobile device:

<Frame caption="Collecting an in-person digital signature on mobile">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-documents-signatures.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=f2d9e1efdb13c1a935f3bfe2b6639c70" alt="In-person signature" width="647" height="756" data-path="images/mobile-app-documents-signatures.png" />
</Frame>

1. Open the document from a contact record
2. Present your device to the customer
3. The customer draws their signature directly on the screen
4. The signed document is saved automatically to the contact record

***

## Products

Create and manage products in the mobile app. Products sync instantly with the desktop platform and appear in the POS catalog.

<Frame caption="Products list — all products in your catalog">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-products-list.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=35b1eb438a1057e1648db524e9e50e09" alt="Products list" width="1080" height="978" data-path="images/mobile-app-products-list.png" />
</Frame>

<Frame caption="Add a new product">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-products-add.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=d4a9beb97e44e258e3b93606ec6d19dc" alt="Add product" width="768" height="1600" data-path="images/mobile-app-products-add.png" />
</Frame>

<Frame caption="Product details — name, description, image">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-products-details.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=34ce0b2265c1ca8e2ada32b2903bad3b" alt="Product details" width="767" height="1600" data-path="images/mobile-app-products-details.png" />
</Frame>

<Frame caption="Product pricing — set pricing models and variants">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-products-pricing.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=919c9c7c44214ca598d42b6c8269618a" alt="Product pricing" width="816" height="1600" data-path="images/mobile-app-products-pricing.png" />
</Frame>

When creating a product, you can:

* Upload a product image for display in the POS catalog
* Define pricing models (standard, discounted, clearance)
* Create variants based on properties like size or color

***

## Related articles

* [Payments overview](/payments/overview)
* [Getting started on mobile](/mobile-app/getting-started)
* [Contacts on mobile](/mobile-app/contacts)
* [Phone system](/settings/phone-system)
