> ## Documentation Index
> Fetch the complete documentation index at: https://help.hoopai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage contacts on the HoopAI mobile app

> Browse, create, and manage contacts with custom fields, tags, and notes in the HoopAI mobile CRM for iOS and Android.

The Contacts module on the mobile app centralizes all your essential contact information and actions in one place — faster, simpler, and more organized management of your contacts, so you stay productive and connected wherever you are.

Open the mobile app and tap the **Contacts icon** (book icon) in the navigation.

<Frame caption="HoopAI mobile app — main navigation screen">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/apj5MmuUQNwYuIDu/images/mobile-app-nav-main.png?fit=max&auto=format&n=apj5MmuUQNwYuIDu&q=85&s=26dd7436cee2a6c1e29cd09343ca20ca" alt="Dashboard" width="527" height="434" data-path="images/mobile-app-nav-main.png" />
</Frame>

## Browsing contacts

The contacts list displays each contact's name, phone number, and email at a glance.

<Frame caption="Contacts list — browse all your contacts">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/bfg_39MdYb5SQu_e/images/mobile-app-contacts-list.png?fit=max&auto=format&n=bfg_39MdYb5SQu_e&q=85&s=75c57c922176ebbf4f01215cb51c3d50" alt="Contacts list" width="527" height="434" data-path="images/mobile-app-contacts-list.png" />
</Frame>

<Frame caption="Search and filter contacts">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/uMlSUR2ZpClkgu_z/images/mobile-app-scanner-contacts.png?fit=max&auto=format&n=uMlSUR2ZpClkgu_z&q=85&s=3de222588febb0071d80460154c609ca" alt="Contacts search" width="647" height="756" data-path="images/mobile-app-scanner-contacts.png" />
</Frame>

* Tap a contact to open their full profile
* Long-press a contact tile to quickly copy or share contact details without opening the full record

***

## Contact profile

The contact profile consolidates all key information on a single screen.

<Frame caption="Contact profile — details, activity, notes, tasks, and more">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/6Ps0YSq0_T4SrU1K/images/mobile-app-contacts-details.png?fit=max&auto=format&n=6Ps0YSq0_T4SrU1K&q=85&s=7756271ee5b3aba576923433f9a56edd" alt="Contact details" width="1047" height="715" data-path="images/mobile-app-contacts-details.png" />
</Frame>

* **Details** — name, phone, email, address, and all standard and custom fields
* **Activity** — a timeline of all interactions (calls, messages, emails, appointments)
* **Notes** — supports HTML content and hyperlinks for rich documentation
* **Tasks** — view and create tasks linked to the contact
* **Opportunities** — see all deals associated with the contact
* **Payments** — view invoices and payment history
* **Documents & files** — access and open attached documents without downloading

***

## Contact actions

Tap the **Actions** button on a contact profile to access quick communication options:

<Frame caption="Contact actions — call, SMS, email, book, or charge">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/6Ps0YSq0_T4SrU1K/images/mobile-app-contacts-actions.png?fit=max&auto=format&n=6Ps0YSq0_T4SrU1K&q=85&s=767e1c69dd87e7b7dd9d8ae61c6a6676" alt="Contact actions" width="600" height="737" data-path="images/mobile-app-contacts-actions.png" />
</Frame>

* **Call** — open the dialer and call the contact
* **SMS** — open a text message conversation
* **Email** — compose an email
* **Book a meeting** — open the appointment scheduler
* **Charge** — initiate a payment transaction

### Charge a contact directly

Tap **Charge** from the contact actions to immediately open the POS or payment flow with that contact pre-loaded.

<Frame caption="Charge a contact — initiate payment from the contact screen">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/6Ps0YSq0_T4SrU1K/images/mobile-app-contacts-charge.png?fit=max&auto=format&n=6Ps0YSq0_T4SrU1K&q=85&s=9eaaf43c01389ff625ce02ffb73fc1c5" alt="Charge contact" width="500" height="411" data-path="images/mobile-app-contacts-charge.png" />
</Frame>

### View and manage tasks

Tap **Tasks** from the contact profile to view all tasks linked to the contact, and create new ones.

<Frame caption="Contact tasks — view and create tasks">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/6Ps0YSq0_T4SrU1K/images/mobile-app-contacts-tasks.png?fit=max&auto=format&n=6Ps0YSq0_T4SrU1K&q=85&s=0dfb70e107b4cd8fb1993e490f28e12f" alt="Contact tasks" width="500" height="302" data-path="images/mobile-app-contacts-tasks.png" />
</Frame>

***

## Three-dot menu

Tap the three-dot menu in the top-right corner of the contact profile for additional options:

<Frame caption="Three-dot menu — edit, assign owner, hide empty fields, share, delete">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/6Ps0YSq0_T4SrU1K/images/mobile-app-contacts-quick-actions.png?fit=max&auto=format&n=6Ps0YSq0_T4SrU1K&q=85&s=4dc73c08878f3b40df15e34ad8e915a3" alt="More options" width="498" height="324" data-path="images/mobile-app-contacts-quick-actions.png" />
</Frame>

* **Edit** — update contact details
* **Assign owner** — assign the contact to a specific team member
* **Hide empty fields** — toggle to show only fields that have data entered
* **Share contact** — share the contact record via another app
* **Delete** — remove the contact

### Assigning an owner

Tap **Assign owner** and select the team member responsible for this contact. The owner assignment syncs instantly with the desktop platform.

<Frame caption="Assign a contact owner to a team member">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/6Ps0YSq0_T4SrU1K/images/mobile-app-contacts-assign-owner.png?fit=max&auto=format&n=6Ps0YSq0_T4SrU1K&q=85&s=36e8f965b690037c42fc2a761265c9cb" alt="Assign owner" width="500" height="318" data-path="images/mobile-app-contacts-assign-owner.png" />
</Frame>

***

## Tags management

Add or remove tags directly from the contact profile. Tags help with segmentation, automation triggers, and smart lists.

<Frame caption="Add or remove tags on a contact">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/6Ps0YSq0_T4SrU1K/images/mobile-app-contacts-tags.png?fit=max&auto=format&n=6Ps0YSq0_T4SrU1K&q=85&s=4b9094a9b7d2e1ac7a751d60aca51303" alt="Tags" width="498" height="448" data-path="images/mobile-app-contacts-tags.png" />
</Frame>

***

## Business card scanner

Create new contacts by scanning a business card with your device camera. The scanner automatically extracts name, phone, email, and other fields — no manual typing required.

<Frame caption="Business card scanner — point your camera at a card to capture details">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/6Ps0YSq0_T4SrU1K/images/mobile-app-contacts-scanner.png?fit=max&auto=format&n=6Ps0YSq0_T4SrU1K&q=85&s=8f536b6cf02df0644c5b4b81695dd06c" alt="Business card scanner" width="1881" height="428" data-path="images/mobile-app-contacts-scanner.png" />
</Frame>

<Frame caption="Scanned contact details auto-filled and ready to save">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/6Ps0YSq0_T4SrU1K/images/mobile-app-contacts-scanner-filled.png?fit=max&auto=format&n=6Ps0YSq0_T4SrU1K&q=85&s=f34767b0a87ad27bb56a4784dc8d4d91" alt="Scanner filled" width="393" height="768" data-path="images/mobile-app-contacts-scanner-filled.png" />
</Frame>

See [Getting started](/mobile-app/getting-started) for the full step-by-step business card scanning guide.

***

## Documents and files

Access documents and files attached to a contact directly from the contact profile. You can open, preview, and upload files without leaving the mobile app.

<Frame caption="Documents and files section on a contact profile">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/6Ps0YSq0_T4SrU1K/images/mobile-app-contact-files-main.png?fit=max&auto=format&n=6Ps0YSq0_T4SrU1K&q=85&s=0686ad11e157f341f22aa3e4097eb942" alt="Contact files" width="954" height="757" data-path="images/mobile-app-contact-files-main.png" />
</Frame>

<Frame caption="Upload a file to a contact record">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/6Ps0YSq0_T4SrU1K/images/mobile-app-contact-files-upload.png?fit=max&auto=format&n=6Ps0YSq0_T4SrU1K&q=85&s=08f07c61f0d0227ec4b726bda93eb90e" alt="Upload file" width="789" height="819" data-path="images/mobile-app-contact-files-upload.png" />
</Frame>

<Frame caption="View an uploaded file on a contact">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/6Ps0YSq0_T4SrU1K/images/mobile-app-contact-files-view.png?fit=max&auto=format&n=6Ps0YSq0_T4SrU1K&q=85&s=c41d5a1882cc0c625936f7ebda62da25" alt="View file" width="715" height="780" data-path="images/mobile-app-contact-files-view.png" />
</Frame>

***

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Can I navigate to a contact's address from the mobile app?">
    Yes — tapping an address field opens Google Maps or Apple Maps for navigation.
  </Accordion>

  <Accordion title="Can I open contact documents without downloading them?">
    Yes — documents attached to a contact can be opened and previewed directly from the contact screen.
  </Accordion>

  <Accordion title="Are custom fields available on mobile?">
    Yes — all custom fields created in Settings are visible and editable on contact profiles in the mobile app.
  </Accordion>
</AccordionGroup>

***

## Related articles

* [Getting started with the mobile app](/mobile-app/getting-started)
* [Conversations on mobile](/mobile-app/conversations)
* [Custom fields](/settings/custom-fields)
* [Tags](/settings/tags)
