> ## Documentation Index
> Fetch the complete documentation index at: https://help.hoopai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Memberships and communities

> Course builder, membership access, drip content, student progress, certificates, communities, gamification, live events, and mobile app access.

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The Memberships and Communities section gives you everything you need to build, sell, and manage gated digital content — from structured online courses and drip-content memberships to vibrant community spaces where members can interact, share, and learn together.

<Frame caption="Memberships and Communities section in the Hoop platform">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/FZKrq1mleUCO75xo/images/memberships-overview-1.png?fit=max&auto=format&n=FZKrq1mleUCO75xo&q=85&s=0cd9becea46972adf27c275316e7f3a6" alt="Memberships and Communities overview" width="1586" height="675" data-path="images/memberships-overview-1.png" />
</Frame>

<CardGroup cols={2}>
  <Card title="Memberships" icon="lock" href="/memberships-and-communities/memberships">
    Sell and deliver gated content with recurring or one-time access
  </Card>

  <Card title="Communities" icon="users" href="/memberships-and-communities/communities">
    Build an interactive community space for your members
  </Card>

  <Card title="Courses" icon="graduation-cap" href="/memberships-and-communities/courses">
    Deliver structured learning with modules, lessons, and progress tracking
  </Card>

  <Card title="Drip content" icon="clock" href="/memberships-and-communities/drip-content">
    Schedule when course modules and lessons unlock for members over time
  </Card>

  <Card title="Student progress" icon="chart-line" href="/memberships-and-communities/student-progress">
    Monitor member completion rates, quiz scores, and course activity
  </Card>

  <Card title="Certificates" icon="award" href="/memberships-and-communities/certificates">
    Issue branded completion certificates to course graduates
  </Card>

  <Card title="GoKollab Marketplace" icon="store" href="/memberships-and-communities/gokollab-marketplace">
    List and discover communities and courses on the GoKollab platform
  </Card>

  <Card title="Membership access" icon="key" href="/memberships-and-communities/membership-access">
    Control which offers grant access to which courses and communities
  </Card>

  <Card title="Course builder" icon="hammer" href="/memberships-and-communities/course-builder">
    Build structured lessons with video, text, quizzes, and assignments
  </Card>

  <Card title="Course pricing" icon="tag" href="/memberships-and-communities/course-pricing">
    Set up one-time, subscription, and payment plan offers for your courses
  </Card>

  <Card title="Student notifications" icon="bell" href="/memberships-and-communities/student-notifications">
    Send automated emails and messages when students enroll or complete milestones
  </Card>

  <Card title="Community groups" icon="people-group" href="/memberships-and-communities/community-groups">
    Create and manage community pages and groups for your members
  </Card>

  <Card title="Community posts" icon="pen-to-square" href="/memberships-and-communities/community-posts">
    Manage member posts, reactions, and moderation inside community groups
  </Card>

  <Card title="Gamification" icon="trophy" href="/memberships-and-communities/gamification">
    Reward member activity with points, levels, and leaderboards
  </Card>

  <Card title="Live events" icon="video" href="/memberships-and-communities/live-events">
    Host live sessions inside your community or course portal
  </Card>

  <Card title="Mobile app access" icon="mobile-screen" href="/memberships-and-communities/mobile-app-access">
    Members access courses and communities via the branded mobile app
  </Card>

  <Card title="Course analytics" icon="chart-bar" href="/memberships-and-communities/course-analytics">
    Review revenue, enrollment trends, and learner engagement metrics
  </Card>

  <Card title="Importing courses" icon="file-import" href="/memberships-and-communities/importing-courses">
    Migrate existing courses from Kajabi, Teachable, Thinkific, and other platforms
  </Card>
</CardGroup>

## Getting started

<Steps>
  <Step title="Create a course or membership">
    Go to **Memberships > Courses** and click **New Product**. Build your lessons with the course builder — add video, text, quizzes, and file attachments to each lesson.
  </Step>

  <Step title="Set pricing and access">
    Open **Memberships > Course Pricing** to create an offer. Choose one-time, subscription, or payment plan pricing and assign the course to that offer. Use **Membership Access** to control which offers unlock which content.
  </Step>

  <Step title="Set up drip content">
    Go to **Memberships > Drip Content** and configure when each module or lesson unlocks after enrollment. This paces delivery and prevents members from consuming all content immediately.
  </Step>

  <Step title="Build your community">
    Open **Memberships > Communities** and create a community group. Set up channels (Feed, Chat, Events, Learning), configure permissions, and invite your first members.
  </Step>

  <Step title="Track progress and reward completion">
    Monitor student activity in **Course Analytics** and **Student Progress**. Set up certificates to issue automatically when members complete a course, and enable gamification to boost ongoing engagement.
  </Step>
</Steps>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="What is the difference between a membership and a course?">
    A course is a structured piece of content with modules and lessons. A membership is the access layer — it controls who can see what content and under what pricing terms. You can bundle one or more courses and communities into a single membership offer, then sell that offer with a one-time payment, subscription, or payment plan.
  </Accordion>

  <Accordion title="Can a member access multiple courses under one login?">
    Yes. A member's single login grants access to every course and community included in the membership offer they purchased. You do not need to create separate accounts for each product.
  </Accordion>

  <Accordion title="How do members access the portal?">
    Members visit your membership portal URL (your sub-domain or custom domain) and log in with the credentials they set when they first signed up. You can also enable a Progressive Web App (PWA) so members can add the portal to their phone's home screen for easy access.
  </Accordion>

  <Accordion title="Can I restrict which members see which content?">
    Yes. Content access is controlled at the offer level. You assign specific courses or communities to specific offers, so members who purchased a particular offer can only access the content included in that offer. Drip scheduling lets you further control when individual modules or lessons become visible.
  </Accordion>

  <Accordion title="How do I automatically grant access after a purchase?">
    Use the **Grant Membership Access** action inside an Automation workflow. Set the trigger to **Payment Received**, then add the Grant Membership Access action and select the offer. Access is granted instantly once the trigger fires.
  </Accordion>

  <Accordion title="Can I import courses from another platform?">
    Yes. Go to **Memberships > Importing Courses** for step-by-step instructions on migrating content from Kajabi, Teachable, Thinkific, and other course platforms. Video content, lessons, and module structure are preserved during import.
  </Accordion>
</AccordionGroup>
