> ## Documentation Index
> Fetch the complete documentation index at: https://help.hoopai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Community newsletters

> Send automatic newsletter digests to keep your HoopAI community members engaged with top posts and announcements.

Community newsletters are automated email digests that summarize recent activity in your community — top posts, announcements, new events, and highlights — and deliver them to members on a scheduled basis. They keep members engaged by surfacing content they may have missed.

## Enabling community newsletters

<Steps>
  <Step title="Open community settings">
    Navigate to **Memberships and Communities > Communities**, open your community, and go to **Settings**.
  </Step>

  <Step title="Enable newsletter digests">
    Find the **Newsletter** or **Email Digest** section and toggle it **ON**.
  </Step>

  <Step title="Set the schedule">
    Choose the delivery frequency:

    * **Daily** — a summary of the day's activity
    * **Weekly** — a weekly roundup (most common)
    * **Custom** — select specific days of the week
  </Step>

  <Step title="Save settings">
    Click **Save**. The newsletter will begin sending on the next scheduled date.
  </Step>
</Steps>

## Content curation

The newsletter automatically curates content from your community:

| Content type             | How it is selected                                             |
| ------------------------ | -------------------------------------------------------------- |
| **Top posts**            | Posts with the most engagement (likes, comments) in the period |
| **Announcements**        | Pinned posts and admin announcements                           |
| **New events**           | Upcoming events created since the last newsletter              |
| **New members**          | Members who joined since the last newsletter                   |
| **Trending discussions** | Active threads with recent comment activity                    |

The system selects the most relevant content automatically. You do not need to manually curate each newsletter.

## Customizing the newsletter design

Customize the newsletter appearance to match your brand:

* **Header image** — add your community logo or banner
* **Color scheme** — match your brand colors
* **Footer text** — add custom text, links to your website, or social media profiles
* **Sender name and email** — configure the "from" name and reply-to address

## Subscriber management

* All community members are subscribed to the newsletter by default when they join
* Members can opt out from their notification preferences in the community portal
* Admins can view subscriber counts and open rates in the newsletter settings

## Opt-out handling

Members who no longer want to receive the newsletter can:

1. Click the **Unsubscribe** link in the footer of any newsletter email.
2. Toggle off newsletter notifications in their community notification settings.

Unsubscribing from the newsletter does not remove the member from the community — they retain full access to all community content.

<Tip>
  Weekly newsletters tend to produce the best balance of engagement and subscriber retention. Daily newsletters can feel overwhelming and lead to higher opt-out rates, while monthly newsletters may not be frequent enough to keep members returning.
</Tip>

<Note>
  Newsletter delivery requires your email sending infrastructure to be configured. Ensure your dedicated email domain is set up in **Settings > Email Services** for reliable delivery and to avoid spam filters.
</Note>