> ## Documentation Index
> Fetch the complete documentation index at: https://help.hoopai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Media storage

> File uploads, folder organization, AI image generation, stock photo integrations, video hosting, image editing, CDN delivery, and storage limits.

<div style={{position: "relative", paddingTop: "56.25%", marginBottom: "1.5rem"}}>
  <iframe src="https://player.mediadelivery.net/embed/622351/09c74af1-0453-4c1b-8ff8-3e42aa0d1308?preload=true" loading="lazy" style={{border: "none", position: "absolute", top: 0, height: "100%", width: "100%"}} allow="accelerometer; gyroscope; autoplay; encrypted-media; picture-in-picture" allowFullScreen={true} />
</div>

Media Storage is the centralized file library for your Hoop account. Every image, video, audio clip, PDF, and font file you use across your funnels, websites, emails, courses, and social posts is stored and managed here.

<Frame caption="Media Storage library showing uploaded files organized in folders">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/FZKrq1mleUCO75xo/images/media-storage-overview-1.png?fit=max&auto=format&n=FZKrq1mleUCO75xo&q=85&s=7514fb26eb412317f266f2ca32ec29dc" alt="Media Storage overview" width="1606" height="761" data-path="images/media-storage-overview-1.png" />
</Frame>

<CardGroup cols={2}>
  <Card title="Managing files and folders" icon="folder" href="/media-storage/managing-files-and-folders">
    Upload, organize, move, rename, and delete media files
  </Card>

  <Card title="Uploading files" icon="arrow-up-from-bracket" href="/media-storage/uploading-files">
    Upload images, video, audio, and documents from your computer
  </Card>

  <Card title="Creating AI images" icon="wand-sparkles" href="/media-storage/creating-ai-images">
    Generate custom images using AI directly in the media library
  </Card>

  <Card title="Image editing" icon="crop" href="/media-storage/image-editing">
    Crop, resize, and adjust images without leaving the platform
  </Card>

  <Card title="Supported media types" icon="file" href="/media-storage/supported-media-types">
    File formats and size limits for all upload types
  </Card>

  <Card title="Storage limits" icon="hard-drive" href="/media-storage/storage-limits">
    Per-file size limits and account storage information
  </Card>

  <Card title="Pixabay" icon="image" href="/media-storage/pixabay">
    Browse and use free stock photos from Pixabay
  </Card>

  <Card title="Unsplash" icon="image" href="/media-storage/unsplash">
    Browse and use free stock photos from Unsplash
  </Card>

  <Card title="Backgrounds" icon="layer-group" href="/media-storage/backgrounds">
    Access a curated library of background images for pages and posts
  </Card>

  <Card title="Font files" icon="font" href="/media-storage/font-files">
    Upload custom font files for use in the page and email builders
  </Card>

  <Card title="Google Drive" icon="hard-drive" href="/media-storage/google-drive">
    Sync and access files stored in Google Drive
  </Card>

  <Card title="Video hosting" icon="video" href="/media-storage/video-hosting">
    Host and embed videos across funnels, websites, and course lessons
  </Card>

  <Card title="Sharing files" icon="share-nodes" href="/media-storage/sharing-files">
    Copy public URLs to share or embed files anywhere
  </Card>

  <Card title="CDN delivery" icon="globe" href="/media-storage/cdn-delivery">
    How files are served via CDN for fast global delivery
  </Card>

  <Card title="Custom domain CDN" icon="server" href="/media-storage/custom-domain-cdn">
    Serve media files from your own custom domain
  </Card>
</CardGroup>

## Getting started

<Steps>
  <Step title="Open the media library">
    Click **Media Storage** in the left navigation sidebar. This opens your Media Library where you can view uploaded content and manage all your files.
  </Step>

  <Step title="Upload files">
    Click the **Upload** button to select files from your computer. Images, videos, audio clips, PDFs, and font files are all supported. See the Supported Media Types page for format and size details.
  </Step>

  <Step title="Organize with folders">
    Click **New Folder** and give it a name. Drag files into folders or use the three-dot actions menu to move files. Keep your library organized by campaign, client, or content type.
  </Step>

  <Step title="Connect Google Drive or stock photo libraries">
    Click **Connect Drive** to sync your Google Drive. Access free stock images by switching the filter to Pixabay or Unsplash inside the library.
  </Step>

  <Step title="Use media across the platform">
    Files stored here are available everywhere you insert media — the page builder, email builder, course editor, social planner, and chat widget all draw from the same media library.
  </Step>
</Steps>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Is there a total storage limit for my account?">
    There is no overall account storage cap. You can upload as many files as needed within the per-file size limits (4 GB for video, 100 MB for other file types). See the Storage Limits page for full details.
  </Accordion>

  <Accordion title="Can I use media files in email campaigns?">
    Yes. Files stored in Media Storage are accessible from the email builder. Use the image picker inside any email template to browse and insert your media library files directly.
  </Accordion>

  <Accordion title="Can I share a file with someone outside Hoop?">
    Yes. Use the **Get Link** option on any file to copy its direct CDN URL. That link is publicly accessible and can be shared with anyone or embedded in external content.
  </Accordion>

  <Accordion title="How do I recover a deleted file?">
    Deleted files go to the trash and can be recovered for up to 30 days. Open the trash via the three-dot menu at the top-right of the media library and click **Restore** on any file you want to recover.
  </Accordion>

  <Accordion title="Can I bulk upload files?">
    Yes. Click **Upload** and select multiple files from your computer in the file picker. All selected files upload simultaneously and appear in your media library once complete.
  </Accordion>

  <Accordion title="Can I edit images directly in the platform?">
    Yes. Open the Image Editing tool from within the media library or from an image element inside the page builder. You can crop, resize, rotate, and apply basic adjustments without an external editor.
  </Accordion>
</AccordionGroup>
