> ## Documentation Index
> Fetch the complete documentation index at: https://help.hoopai.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Website Terms of Use
> The terms and conditions governing your use of HoopAI websites and online properties.
**Last updated:** January 2026
These Website Terms of Use ("Terms") govern your access to and use of the websites operated by HoopAI, Inc. ("HoopAI," "we," "us," or "our"), including hoopai.com, help.hoopai.com, and any other web properties we operate (collectively, the "Sites"). By accessing or using the Sites, you agree to be bound by these Terms. If you do not agree, you must not use the Sites.
These Terms apply specifically to your use of our websites. If you are a subscriber to the HoopAI platform, your use of the platform is governed by our separate [Terms of Service](/legal/terms-of-service) and [Product-Specific Terms](/legal/product-specific-terms).
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By accessing, browsing, or using the Sites in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our [Privacy Policy](/legal/privacy-policy) and [Cookie Policy](/legal/cookie-policy). If you are using the Sites on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
We may update these Terms at any time. Your continued use of the Sites after changes are posted constitutes your acceptance of the revised Terms. We will indicate the date of the most recent update at the top of this page.
### Permitted use
You may use the Sites for lawful purposes and in accordance with these Terms. The Sites are intended to provide information about HoopAI, our products and services, educational resources, documentation, and support content.
### Age requirement
You must be at least **18 years of age** to use the Sites. By using the Sites, you represent and warrant that you are at least 18 years old. If you are under 18, you may not access or use the Sites.
### Acceptable behavior
You agree to use the Sites only for their intended purpose and in a manner consistent with all applicable laws and regulations.
### HoopAI ownership
The Sites and their entire contents, features, and functionality — including but not limited to all text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof — are owned by HoopAI, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
### Trademarks
"HoopAI," "Hoop," the HoopAI logo, and all related names, logos, product and service names, designs, and slogans are trademarks of HoopAI, Inc. or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Sites are the trademarks of their respective owners.
### Limited license
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Sites for personal, non-commercial informational purposes. This license does not include any resale or commercial use of the Sites or their contents, any derivative use of the Sites, or any use of data mining, robots, or similar data gathering and extraction tools.
### Your submissions
Certain areas of the Sites may allow you to submit, post, or transmit content, including but not limited to comments, feedback, suggestions, ideas, questions, or other materials ("User Content"). By submitting User Content, you grant HoopAI a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.
### Your responsibilities
You are solely responsible for any User Content you submit. You represent and warrant that:
* You own or have the necessary rights to submit the User Content
* The User Content does not infringe upon the intellectual property rights, privacy rights, or any other rights of any third party
* The User Content does not contain any material that is unlawful, defamatory, obscene, or otherwise objectionable
HoopAI does not claim ownership of your User Content. However, by submitting User Content, you grant us the rights described above to use it in connection with operating and improving our Sites and services.
### Monitoring and removal
We have the right, but not the obligation, to monitor, edit, or remove any User Content at our sole discretion, for any reason, without notice. We take no responsibility and assume no liability for any User Content submitted by you or any third party.
You agree not to:
* Use the Sites in any way that violates any applicable local, state, national, or international law or regulation
* Attempt to gain unauthorized access to any part of the Sites, other accounts, computer systems, or networks connected to the Sites
* Use any automated means (including bots, scrapers, or spiders) to access the Sites or collect content without our prior written permission
* Interfere with or disrupt the Sites or servers or networks connected to the Sites
* Impersonate or attempt to impersonate HoopAI, a HoopAI employee, another user, or any other person or entity
* Introduce any viruses, Trojan horses, worms, or other malicious or technologically harmful material
* Distribute unsolicited advertising, promotional materials, or spam through or in connection with the Sites
* Attempt to reverse engineer, decompile, or disassemble any software or technology used on the Sites
Violation of these Terms may result in immediate termination of your access to the Sites and may expose you to civil and/or criminal liability.
The Sites may contain links to third-party websites, services, or resources that are not owned or controlled by HoopAI. These links are provided for your convenience only. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
Your use of any third-party service is at your own risk and subject to that service's own terms and policies. The inclusion of any link on the Sites does not imply endorsement by HoopAI of the linked site or any association with its operators.
THE SITES AND ALL CONTENT, MATERIALS, INFORMATION, SERVICES, AND PRODUCTS AVAILABLE THROUGH THE SITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, HOOPAI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
* **Implied warranties** of merchantability, fitness for a particular purpose, and non-infringement
* **Warranties regarding** the accuracy, reliability, completeness, or timeliness of any content on the Sites
* **Warranties that** the Sites will be uninterrupted, secure, or free of errors, viruses, or other harmful components
The information on the Sites — including documentation, tutorials, and help articles — is provided for general informational purposes only and does not constitute professional advice.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HOOPAI, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:
* Any indirect, incidental, special, consequential, or punitive damages
* Any loss of profits, revenue, data, use, goodwill, or other intangible losses
* Any damages resulting from your access to, use of, or inability to access or use the Sites
* Any damages resulting from any content obtained from the Sites
* Any damages resulting from unauthorized access to or alteration of your transmissions or data
This limitation applies regardless of the legal theory on which the claim is based, whether HoopAI has been advised of the possibility of such damages, and even if a remedy set forth herein is found to have failed its essential purpose.
IN NO EVENT SHALL HOOPAI'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SITES EXCEED ONE HUNDRED DOLLARS (\$100.00 USD).
You agree to indemnify, defend, and hold harmless HoopAI, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
* Your violation of these Terms
* Your use of the Sites
* Your User Content
* Your violation of any rights of a third party
* Your violation of any applicable law or regulation
These Terms and any dispute arising from or related to your use of the Sites shall be governed by and construed in accordance with the laws of the **State of Texas**, United States, without regard to its conflict of law provisions.
Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Dallas County, Texas, and you hereby consent to the personal jurisdiction and venue of such courts.
### Informal resolution
Before filing any formal legal proceeding, you agree to first contact HoopAI and attempt to resolve the dispute informally by sending a written notice to [legal@hoopai.com](mailto:legal@hoopai.com). We will attempt to resolve the dispute within thirty (30) days of receiving your notice.
### Class action waiver
YOU AND HOOPAI AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
We reserve the right to modify these Terms at any time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through a prominent notice on the Sites. Your continued use of the Sites after any changes indicates your acceptance of the modified Terms.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
If you have questions about these Website Terms of Use, please contact us:
* **Email:** [legal@hoopai.com](mailto:legal@hoopai.com)
* **Website:** [hoopai.com/contact](https://hoopai.com/contact)
* **Mail:** HoopAI, Inc., Attn: Legal Department, Dallas, Texas