> ## Documentation Index
> Fetch the complete documentation index at: https://help.hoopai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Email widget

> Monitor email open rates, click rates, bounce rates, and delivery metrics on your HoopAI dashboard.

The email widget displays key email performance metrics on your dashboard, helping you monitor delivery health and engagement without navigating to separate reports.

## What it tracks

| Metric                       | Description                                     |
| ---------------------------- | ----------------------------------------------- |
| **Emails sent**              | Total emails sent in the selected period        |
| **Open rate**                | Percentage of delivered emails that were opened |
| **Click-through rate**       | Percentage of opened emails with link clicks    |
| **Bounce rate**              | Percentage of emails that failed delivery       |
| **Delivery rate**            | Percentage of emails successfully delivered     |
| **Email activity over time** | Trend chart of sends, opens, and clicks         |

## Adding the widget

<Steps>
  <Step title="Enter edit mode">
    Click the **pencil icon** on your dashboard.
  </Step>

  <Step title="Add the widget">
    Click **Add Widget** and select from the **Emails** category. Choose the specific metric.
  </Step>

  <Step title="Configure">
    Set the date range and chart type. Optionally add conditions to filter by campaign or email type.
  </Step>

  <Step title="Save">
    Click **Save**, then **Save Changes**.
  </Step>
</Steps>

## Campaign comparison

Use conditions to filter the widget by specific campaigns or tags. Add multiple email widgets side-by-side — one per campaign — to compare performance across different sends.

## Configuring the widget

* **Date range** — track daily, weekly, or monthly email performance
* **Chart type** — numeric for a single KPI, line chart for trends over time
* **Comparison** — enable comparison date range to see performance changes
* **Conditions** — filter by email campaign, tag, or sent-by user

<Tip>
  Monitor bounce rates closely. A rising bounce rate signals deliverability issues that need immediate attention — check your email domain configuration and list hygiene.
</Tip>