> ## Documentation Index
> Fetch the complete documentation index at: https://help.hoopai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tasks

> Create, assign, filter, and manage tasks linked to contacts, opportunities, and other objects in the HoopAI Platform.

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Tasks keep your team organized by consolidating all action items in one place. You can create tasks linked to contacts, opportunities, companies, or custom objects, assign them to team members, set due dates, and monitor progress from a central dashboard.

## Accessing tasks

Navigate to **Contacts > Tasks** to see a full view of all tasks across your account.

<Frame caption="The Tasks tab showing all tasks with status, assignees, and due dates">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/qZVNAOdBNiWqgG37/images/contacts-tasks-overview1.png?fit=max&auto=format&n=qZVNAOdBNiWqgG37&q=85&s=a181cec914f60ea3bf71ad23eae8c288" alt="Tasks overview" width="1160" height="349" data-path="images/contacts-tasks-overview1.png" />
</Frame>

<Frame caption="Tasks are organized with columns for status, title, assignee, and due date">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/qZVNAOdBNiWqgG37/images/contacts-tasks-overview2.png?fit=max&auto=format&n=qZVNAOdBNiWqgG37&q=85&s=0fce84ba03fdf0717d606cf8df7f9139" alt="Tasks list with column details" width="1164" height="604" data-path="images/contacts-tasks-overview2.png" />
</Frame>

***

## Task categories

The task list is divided into four categories:

* **All** — every task in the system
* **Due Today** — tasks due by end of the current day
* **Overdue** — tasks that have passed their due date without completion
* **Upcoming** — tasks with future due dates

<Frame caption="Task category tabs for All, Due Today, Overdue, and Upcoming">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/qZVNAOdBNiWqgG37/images/contacts-tasks-overview3.png?fit=max&auto=format&n=qZVNAOdBNiWqgG37&q=85&s=a1d4bcfbe627927fc855fa652492a4aa" alt="Task category tabs" width="1164" height="604" data-path="images/contacts-tasks-overview3.png" />
</Frame>

***

## Creating a task

<Steps>
  <Step title="Open the task creation form">
    In the **Tasks** tab, click **+ Add New Task**. Alternatively, click **+ Add** in the Tasks section of any individual contact record.
  </Step>

  <Step title="Enter a title">
    Give the task a clear, descriptive title for easy identification.
  </Step>

  <Step title="Add a description (optional)">
    Provide context or instructions for the assignee. A clear description ensures tasks are executed efficiently.
  </Step>

  <Step title="Set a due date">
    Assign a due date to establish a deadline and help your team prioritize.
  </Step>

  <Step title="Set up recurring tasks (optional)">
    Enable the **Recurring Tasks** toggle to automatically re-create the task at a set interval.

    * **Repeats Every** — define the recurrence frequency (e.g., daily, every two weeks, monthly)
    * **End Date** — set when the recurrence stops

    Recurring tasks show a cycle icon in the Due Date column. Hover over the icon to see the recurrence frequency.
  </Step>

  <Step title="Link to a contact or other objects">
    Use the **Contact** field to associate the task with a specific contact. For tasks that span multiple records, open the **Associate To** menu and select one or more object types (contacts, opportunities, companies, custom objects). Click **+ Add** to select specific records. Up to 10 of each object type can be linked per task.
  </Step>

  <Step title="Assign to a team member (optional)">
    Select an assignee from the dropdown to notify that team member and make them responsible for the task.
  </Step>

  <Step title="Save the task">
    Click **Save** to add the task to your list, **Save and Add Another** to create an additional task immediately, or **Cancel** to discard.

    <Frame caption="The task creation form with all fields filled in">
      <img src="https://mintcdn.com/hoopai-84ec0cdc/qZVNAOdBNiWqgG37/images/contacts-tasks-create-form.png?fit=max&auto=format&n=qZVNAOdBNiWqgG37&q=85&s=78df42ba5e4d698d887da482cd15abf9" alt="Task creation form" width="832" height="414" data-path="images/contacts-tasks-create-form.png" />
    </Frame>
  </Step>
</Steps>

***

## Filtering and sorting tasks

<AccordionGroup>
  <Accordion title="Filter by assignee">
    Use the **Assignees** filter to show tasks assigned to specific team members or tasks that are currently unassigned.

    <Frame caption="Assignee filter to narrow tasks by team member">
      <img src="https://mintcdn.com/hoopai-84ec0cdc/qZVNAOdBNiWqgG37/images/contacts-tasks-filters.png?fit=max&auto=format&n=qZVNAOdBNiWqgG37&q=85&s=d881937bfc857a70846b7390bf2e358c" alt="Assignee filter" width="1147" height="355" data-path="images/contacts-tasks-filters.png" />
    </Frame>
  </Accordion>

  <Accordion title="Filter by status">
    Filter tasks by **Pending** or **Completed** status to prioritize active work.
  </Accordion>

  <Accordion title="Assign a task">
    Select an assignee to make a specific team member responsible for completing the task.

    <Frame caption="Assign a task to a specific team member">
      <img src="https://mintcdn.com/hoopai-84ec0cdc/qZVNAOdBNiWqgG37/images/contacts-tasks-assign.png?fit=max&auto=format&n=qZVNAOdBNiWqgG37&q=85&s=d5143db4601df038424620e3406660d7" alt="Task assignee selection" width="608" height="458" data-path="images/contacts-tasks-assign.png" />
    </Frame>
  </Accordion>

  <Accordion title="Mark as complete">
    Check the checkmark icon on any task row to mark it as completed.

    <Frame caption="Click the checkmark to mark a task as complete">
      <img src="https://mintcdn.com/hoopai-84ec0cdc/qZVNAOdBNiWqgG37/images/contacts-tasks-complete.png?fit=max&auto=format&n=qZVNAOdBNiWqgG37&q=85&s=b023cc2f5d8b7a6768ebe70f385db4c4" alt="Complete task button" width="608" height="311" data-path="images/contacts-tasks-complete.png" />
    </Frame>
  </Accordion>

  <Accordion title="Delete a task">
    Click the delete icon in the Actions column to permanently remove a task.

    <Frame caption="Delete a task using the delete icon in the Actions column">
      <img src="https://mintcdn.com/hoopai-84ec0cdc/qZVNAOdBNiWqgG37/images/contacts-tasks-delete.png?fit=max&auto=format&n=qZVNAOdBNiWqgG37&q=85&s=47905ebdc90c8890a492c322d979e2a1" alt="Delete task button" width="824" height="481" data-path="images/contacts-tasks-delete.png" />
    </Frame>
  </Accordion>
</AccordionGroup>

***

## Viewing tasks on a contact record

Tasks linked to a specific contact are visible directly within that contact's record.

<Frame caption="Tasks tab within a contact record showing all linked tasks">
  <img src="https://mintcdn.com/hoopai-84ec0cdc/qZVNAOdBNiWqgG37/images/contacts-tasks-contact-view.png?fit=max&auto=format&n=qZVNAOdBNiWqgG37&q=85&s=02fd7185f940f1aa2c21842f0d7ebf3d" alt="Tasks in contact record" width="1160" height="640" data-path="images/contacts-tasks-contact-view.png" />
</Frame>

***

## Task table columns

| Column              | Description                                            |
| ------------------- | ------------------------------------------------------ |
| Status              | Check the checkmark icon to mark a task as completed   |
| Title               | Click the task title to open the linked contact record |
| Description         | Brief overview of the task's requirements              |
| Associated Contacts | The contact or object linked to the task               |
| Assignee            | Team member responsible for the task                   |
| Due Date            | Deadline; recurring tasks show a cycle icon            |
| Actions             | Edit or permanently delete the task                    |

***

## Multi-object tasks

A single task can be linked to multiple contacts, opportunities, companies, or custom objects — eliminating the need to create separate tasks for related records.

To add multiple objects to a new or existing task:

1. Open the task creation or edit form
2. Open the **Associate To** menu and select the object types to include
3. Click **+ Add** to select specific records (up to 10 per object type)
4. Click **Save**

<Note>
  Multi-object tasks appear in the Tasks tab of every linked record, keeping all related parties informed of outstanding action items.
</Note>
