> ## Documentation Index > Fetch the complete documentation index at: https://help.hoopai.com/llms.txt > Use this file to discover all available pages before exploring further. # Service calendars > Set up service-based booking with staff assignments, rooms, equipment, and a customer-facing service menu in the HoopAI Platform. A Service Calendar streamlines scheduling for service-based businesses. It lets you define individual services, assign staff members, manage physical resources (rooms and equipment), and display everything through a single customer-facing Service Menu. **Ideal for:** * Salons and hairdressers * Spas and wellness centers * Massage and therapy clinics * Fitness studios and personal trainers * Healthcare providers * Pet groomers * Event planners and many more ## Creating a service calendar Navigate to **Calendars > Calendar Settings** and click **+ Create Calendar**. Calendar Settings with + Create Calendar button Choose **Service Booking** as the calendar type. (If not visible, expand **Explore more types**.) Service Booking calendar type selection Fill in the quick-start fields: * **Service name** — shown to clients on the booking page * **Select staff member** — team members who take this appointment * **Custom URL** — the calendar slug for the booking link Service calendar name and URL setup * **Service duration** — how long each appointment lasts * **Accept payments** — toggle to charge for the service at booking time Staff member selection for service calendar Click **Confirm** to save immediately, or click **Advanced Settings** for full configuration. *** ## Advanced settings for service calendars ### Service details Configure the client-facing information for the service: Service calendar color selection * **Calendar logo** — your brand image displayed on the booking page * **Description** — what the service is, requirements, and any extra information for clients * **Calendar group** — group this service calendar with others for a combined booking view * **Meeting invite title** — what appears on calendar entries and confirmation emails * **Team members and meeting location** — add all staff who take these appointments * **Meeting color** — color synced to Google Calendar for this booking type ### Availability Configure available days, times, and slot settings for the service calendar. Service calendar availability configuration The same availability options apply as for other calendar types — see [Creating calendars](/calendars/creating-calendars) for the full reference. ### Forms and payment Enable payment collection for this service: Service calendar payment settings * **Select form** — the booking form contacts complete when scheduling * **Consent checkbox** — SMS compliance opt-in at booking time * **Payment** — enable to charge at booking time; supports full payment, deposits, and coupon codes ### Notifications and additional options * **Notification templates** — customize confirmation, reminder, cancellation, and rescheduling emails and SMS * **Reschedule policy** — provide a rescheduling link with a configurable expiry window * **Cancellation policy** — provide a cancellation link with a configurable expiry window ### Rooms and equipment In the **Rooms & Equipment** tab of the service calendar, select the rooms and equipment that this service requires. When a booking is made, those resources are automatically blocked for that time slot to prevent double-booking. *** ## Rooms and equipment Rooms and equipment are physical resources linked to service calendars. Once linked, Hoop blocks them when booked so they cannot be double-booked across appointments. ### Creating a room Rooms represent any physical space required for a service — a massage room, salon chair, treatment suite, or workout area. Navigate to **Calendars > Calendar Settings** and find the **Rooms** tab. Rooms tab in Calendar Settings Click **+ Create Room**. Create Room button * **Name** — an identifying name visible to your team and clients * **Description** — optional notes about what the room is used for * **Total capacity** — maximum number of appointments that can be booked simultaneously in this room * **Select calendar** — link this room to its service calendar Room details form Click **Create** to save the room. ### Creating equipment Equipment represents any tool, device, or machine used to deliver a service. In **Calendar Settings**, select the **Equipment** tab. Click **+ Create Equipment**. * **Name** — identifying name for the equipment * **Description** — optional notes (e.g., "Laser hair removal device") * **Total quantity** — total number of units available, including out-of-service ones * **Out-of-service quantity** — units currently unavailable (broken, in repair, etc.) * **Select calendar** — link to the service calendar that uses this equipment Click **Create** to save. ### Managing rooms and equipment From the Rooms or Equipment tab, use the **three-dot action menu** next to each item to: * **Edit** — update name, description, capacity, or linked calendar * **Disable** — remove from active calendars without deleting * **Delete** — permanently remove the room or equipment *** ## The service menu The Service Menu is a centralized customer-facing booking page that displays all your service calendars in one place. Clients can browse categorized services, select a service and staff member, and book an appointment. ### Creating a service menu Before creating a service menu, ensure you have already created calendar groups and service calendars. In **Calendar Settings**, navigate to the **Service Menu** tab. Click the **+ New Service Menu** button in the top right. Add a name, select which calendar groups and service calendars to include, and customize the layout and branding. Save the menu. It is active immediately and accessible via the scheduling link. ### Service menu management The Service Menu list shows each menu with: | Column | Description | | ---------------- | --------------------------------------- | | **Name** | The service menu's display name | | **Date updated** | When the menu was last modified | | **Status** | Active (visible to clients) or inactive | Use the **three-dot action menu** for each service menu to: * **Edit** — update menu settings, included services, and branding * **Copy embed code** — get the iframe snippet to embed the menu on your website * **Copy permanent link** — share a direct link to the menu on any external page * **Copy scheduling link** — share via SMS, email, or any communication channel * **Deactivate service menu** — hide the menu from clients without deleting it * **Delete** — permanently remove the service menu *** ## Booking flow for clients When a client visits your Service Menu link, they: 1. Browse available services grouped by category 2. Select a service 3. Choose a staff member (if staff selection is enabled) 4. Pick an available date and time 5. Complete the booking form 6. Pay (if payment is required) 7. Receive a confirmation email with appointment details *** ## Frequently asked questions Yes. Enable **Google Organic Booking** for the service calendar in its settings. Your services will appear on your Google Business Profile for direct booking. Yes. When creating a room, you link it to specific calendars. However, the total capacity setting controls how many concurrent appointments can use that room — Hoop enforces this automatically. Hoop subtracts the out-of-service quantity from the total when calculating available units. Bookings that would require more units than are available will not be offered to clients.